University Hospitals Sussex NHS Foundation Trust (279)

Bank Porter

The closing date is 12 October 2025

Job summary

Work as a team member with a flexible approach within the Facilities Department. To provide a comprehensive service to the Hospital, undertaking scheduled and unscheduled movement of patients and materials as required for the benefits of clients, staff, relatives and visitors, complying with current legislation, and any other duties commensurate with the grading of the post.

Before applying for the position, please review the job description and person specifications to ensure your qualifications and experience meet the required criteria.

Should you require Additional Support with completing your Application, please contact the Facilities and Estates Recruitment Team via email below:

uhsussex.FandErecruitment@nhs.net

Main duties of the job

Maintain the confidentiality of information about patients, staff and other health service business in accordance with Trust Policy.
To aid Hospital staff, visitors and patients when faced with difficult situations caused by third parties, following Trust policies and procedures.
Guide and direct visitors and deal with in a helpful and friendly manner, taking written notes of any relevant information
To be able to communicate sensitive information using tact and diplomacy when dealing with deceased's family and friends.
Take a role in any departmental Information Technology initiatives.
Communicate daily with all users regarding any variation in service that may be required. Using judgement to prioritise as necessary in consultation with the Portering and Waste Supervisor.
Assess how to safely transport hospital equipment and utilise appropriate manual handling techniques
Ability to identify certain pieces of equipment when transferring from Equipment Library to Wards ie. Infusion pumps.
Attend daily briefing meeting with the Waste and Portering Supervisor, and liaise with other Supervisors.
Respond to the emergency Bleep for fire, medical emergency, major obstetric haemorrhage, deploying staff appropriately.
Ability to assess Health and Risk requirements' ie manual handling and additional mechanical aids if necessary.

About us

At UHSussex (UHSx), diversity is our strength, & we want you to feel included to help us always put the Patient First. Your uniqueness & experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, & can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) & a Veteran Aware Trust.

We treat our patients & staff with the same compassion & empathy we expect for ourselves. We're here for them when they need us, and we go above & beyond to meet their needs. This can be seen in our candidate information pack & wellbeing programme,for staff which is extensive & designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching & training so that we can be the best that we can be. From the moment you start with us & throughout your career we will help you to grow & develop.We hope that in choosing UHSx you are choosing a long & happy career where you will be able to see the difference you make & feel valued for all that you do.

We look forward to receiving your application & the start of your journey with UHSx.

Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/

Date posted

23 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£12.51 an hour per hour

Contract

Bank

Working pattern

Flexible working

Reference number

279-7484120-SEP25

Job locations

Worthing Hospital

Lyndhurst Road

Worthing

BN11 2DH

Job description

Job responsibilities

Communications and Relationship skills
- Maintain the confidentiality of information about patients, staff and other health service business in accordance with Trust Policy.
- To aid Hospital staff, visitors and patients when faced with difficult situations caused by third parties, following Trust policies and procedures.
- Guide and direct visitors and deal with in a helpful and friendly manner, taking written notes of any relevant information
- To be able to communicate sensitive information using tact and diplomacy when dealing with deceaseds family and friends.
- Take a role in any departmental Information Technology initiatives.
Analytical and Judgemental skills
- Communicate daily with all users regarding any variation in service that may be required. Using judgement to prioritise as necessary in consultation with the Portering and Waste Supervisor.
- Assess how to safely transport hospital equipment and utilise appropriate manual handling techniques
- Ability to identify certain pieces of equipment when transferring from Equipment Library to Wards ie. Infusion pumps.

Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.

Job description

Job responsibilities

Communications and Relationship skills
- Maintain the confidentiality of information about patients, staff and other health service business in accordance with Trust Policy.
- To aid Hospital staff, visitors and patients when faced with difficult situations caused by third parties, following Trust policies and procedures.
- Guide and direct visitors and deal with in a helpful and friendly manner, taking written notes of any relevant information
- To be able to communicate sensitive information using tact and diplomacy when dealing with deceaseds family and friends.
- Take a role in any departmental Information Technology initiatives.
Analytical and Judgemental skills
- Communicate daily with all users regarding any variation in service that may be required. Using judgement to prioritise as necessary in consultation with the Portering and Waste Supervisor.
- Assess how to safely transport hospital equipment and utilise appropriate manual handling techniques
- Ability to identify certain pieces of equipment when transferring from Equipment Library to Wards ie. Infusion pumps.

Person Specification

Essential

Experience in the role of Porter or equivalent service.
Experience in customer service awareness.
Able to carry out full range of physical requirements of the role
Manual handling /patient transfer competencies and techniques

Desirable

Experience inExperience in healthcare environment healthcare environment
NVQ 2

Skills

Essential

Evidence of having undertaken own development to improve understanding of equalities issues
Utilize new Information Technology equipment to improve effectiveness
Good communication and relationship skills with patients, visitors, relatives, and colleagues

Skills

Essential

Evidence of having undertaken own development to improve understanding of equalities issues

Equality, Diversity, and Inclusion

Essential

Evidence of having championed diversity in previous roles (as appropriate to role).

Person Specification

Essential

Experience in the role of Porter or equivalent service.
Experience in customer service awareness.
Able to carry out full range of physical requirements of the role
Manual handling /patient transfer competencies and techniques

Desirable

Experience inExperience in healthcare environment healthcare environment
NVQ 2

Skills

Essential

Evidence of having undertaken own development to improve understanding of equalities issues
Utilize new Information Technology equipment to improve effectiveness
Good communication and relationship skills with patients, visitors, relatives, and colleagues

Skills

Essential

Evidence of having undertaken own development to improve understanding of equalities issues

Equality, Diversity, and Inclusion

Essential

Evidence of having championed diversity in previous roles (as appropriate to role).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

Worthing Hospital

Lyndhurst Road

Worthing

BN11 2DH

Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

Worthing Hospital

Lyndhurst Road

Worthing

BN11 2DH

Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)