University Hospitals Sussex NHS Foundation Trust (279)

Administration Support Secretary

The closing date is 20 August 2025

Job summary

We are looking for an enthusiastic and motivated person to provide efficient clerical support to our Respiratory Administration Team. We are looking to recruit someone who can work well both within a team and unsupervised.

Attention to detail is essential as you will be dealing with repetition where accuracy is key. You will need to be IT competent and have experience with a variety of software.

NHS experience and medical terminology would be advantageous, though not essential as full training will be given to the right person.

There will be a typing test at interview

Main duties of the job

Typing of Respiratory and Nurse Specialist Clinics, admin dictations, prioritising work according to changing demands and adhering to Trust guidelines of dictation turnaround.
Ensuring patient details are accurate and up to date.
General Administration, message taking and enquires are processes in a reasonable time frame.
Liaising and communicating with a wide variety of health care professionals and admin support.
Ensuring validating comments are up to date and tracking patients on the RTT pathways.
Support with running the Nebuliser Service

About us

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourWellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex.

Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/

Date posted

06 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year Per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

279-7305806-AUG25

Job locations

Worthing Hospital

Lyndhurst Road

Worthing

BN11 2DH

Job description

Job responsibilities

Typing of Respiratory Nurse Specialist Clinics, admin dictations, prioritising work according to changing demands and adhering to Trust guidelines of dictation turnaround.

Ensuring patient details are accurate and up to date.

General Administration, message taking and enquires are processes in a reasonable time frame.

Liaising and communicating with a wide variety of health care professionals and admin support.

Ensuring validating comments are up to date and tracking patients on the RTT pathways.

Answer the telephone and email queries in a timely and courteous manner, ensuring queries are responded to efficiently.

To handle difficult situations in a calm and professional manner

Liaising with clinicians, specialist nurses and other members of the administration teams to ensure patient care is delivered to the highest standard.

To coordinate and liaise with other team members to ensure that cover arrangements for annual leave and sickness is facilitated by working as a team.

Escalating potential breach patients to senior management, according to Trust guidelines and policy.

To manage and prioritise own workload and be able to work independently.

Monitor pathology, laboratory and x-ray reports through ICE and present to clinicians and nursing staff.

Ensure clinics are fully utilised and booking appointments in the appropriate slots/template.

Escalate any departmental concerns or operational issues that prevent service delivery to the line manager.