Appointments Clerk Gastroenterology
The closing date is 27 June 2025
Job summary
An exciting opportunity has arisen for Maternity Cover Appointments Clerk in the Gastroenterology Department at St Richards Hospital. Working 37.5 hours per week, Monday - Friday (7.5hours per shift), booking all new & follow up appointments as per consultant team requests and from pending lists/patient tracking lists.
You will be required to support with clinic cancellations and rescheduling of appointments including last minute telephone communication with patients.
This is an exciting opportunity for any individual who relishes a challenge and is looking for a starting point career within the NHS.
The successful post holder should have a proactive and friendly attitude with an excellent telephone manner.
Full training on IT applications will be provided (Careflow).
Main duties of the job
You must be able to work under your own initiative, possess excellent organisational skills and be experienced in dealing with confidential information. You will need attention to detail when booking patients into individual consultant and nurse clinics.
Clerical support to the gastroenterology secretariat enabling our team to provide an efficient and effective secretarial service to the Consultants and clinical teams within gastroenterology.
Book all Gastroenterology/IBD new & follow up appointments from pending lists via Careflow and support with clinic cancellation and rescheduling.
About us
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourWellbeing Programmefor staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Details
Date posted
13 June 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,169 a year per annum pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Flexible working
Reference number
279-6965798-JUN25
Job locations
St Richard's Hospital
Spitalfield Lane
Chichester
PO196SE
Employer details
Employer name
University Hospitals Sussex NHS Foundation Trust (279)
Address
St Richard's Hospital
Spitalfield Lane
Chichester
PO196SE
Employer's website
https://www.uhsussex.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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