Healthcare Assistant/Receptionist
The closing date is 18 June 2025
Job summary
The Diabetes and Endocrinology Department is looking for a motivated and enthusiastic person to work as a Receptionist/Health Care Assistant within our busy department on a full time basis.
This is a challenging role dealing with patients coming in for a variety of appointments in our department.
You will also support our Co-ordinators with scanning paperwork and answering the telephone.
The successful candidate will be expected to demonstrate the following skills:* Excellent customer service skills.*Be able to work well under pressure.* Communicate well with patients and other staff of all levels.* Be able to operate effectively as part of a team or using your own initiative.
You will be supported by experienced staff whilst working as part of a team delivering a high quality service to patients and other departments within the hospital.
Main duties of the job
- Greeting patients
- Checking patients in
- Answering the telephone
- Outcoming clinics
- Supporting clinicians before their clinics
- Providing HCA support within the department where necessary
- Scanning documents onto Evolve
- Prepping clinics
About us
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourWellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
Details
Date posted
04 June 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,625 to £25,674 a year per annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
279-7143601-JUNE25
Job locations
Worthing Hospital
Lyndhurst Road
Worthing
BN11 4DH
Employer details
Employer name
University Hospitals Sussex NHS Foundation Trust (279)
Address
Worthing Hospital
Lyndhurst Road
Worthing
BN11 4DH
Employer's website
https://www.uhsussex.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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