Job summary
Working within St. Richards Car parking department & I.D production.
Site patrol's
Issuing parking charge notices
Producing I.D (Swipe cards)
Maintaining machinery
Controlling stock levels
Helping public with wayfinding
Assist with production of congress tickets
Work alongside security for block off and major incidents
Main duties of the job
1. To represent the Trust maintaining a clean tidy uniformed appearance.2. To gather, process, keep and protect car park and car park user information and data and produce reports. Supervise all parking and checking of all vehicles for non-payment of parking fees.3. To manage vehicles entering and leaving the car parks, parking areas and roadways enabling patients, visitors and staff to enter the Trust sites and buildings with ease and without causingstress or delay.4. To participate in the collection of money from and the maintenance of the 'Pay on Foot' / 'Pay & Display' machines.5. To maintain the cleanliness of the car parking equipment and the signage and to assess quarterly the road markings and traffic calming devices.6. To maintain ticket levels in entry and exit stations.7. The production and issuing of permits, warnings and vehicle 'parking charge notices' (PCN's).8. To process, manufacture and issue staff ID's (Chichester only).9. Communicate clearly and effectively with patients, visitors, staff, contractors and other emergency services to ensure there is clear access to all areas at all times.
About us
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourWellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
Job description
Job responsibilities
The car park wardens help patients, visitors and staff to safely park their vehicles to ease access to clinics, wards and places of work. It is also a function of the post to manage vehicle movements across the sites to ensure emergency vehicles can access all areas. The post also requires the collection and processing of activity data and the production and issuing of permits, warnings and vehicle Parking Charge Notices (PCNs).
Monitoring of traffic, tickets and cash collections from all the trust car park pay stations for the specified hours each week (including Bank Holidays and week-ends).
A flexible attitude towards the hours of work will be expected when necessary in view of the seasonal and daily pressures of visitor use. Times may be adjusted according to local circumstances and subject to discussion with service manager.
Monitoring and reporting on all the activities that take place on the Trust sites, especially car parking for the specified hours each week (including Public Holidays and weekends).
Some evening work will be required to gain a fuller picture of the activities that take place on the Trusts sites. Times may be adjusted according to local circumstances and subject to discussion with the Car Park Services Manager Contract Services.
Help with the positive management of all trust car parks and roadways ensuring ease of access for patients, visitors, staff, contractors and suppliers to the sites and buildings.
DIMENSIONS: The post holder will be required to work in all weathers patrolling the parking areas and roadways of the hospital sites. The post also requires communication with members of the public, contractors to the Trust and staff to ensure the efficient management of the site car parks and parking areas.
KEY RELATIONSHIPS: Patients and visitors, staff, contractors, ambulance crews, police and fire and rescue services, Management and colleagues.
STRUCTURE CHART:
Main Duties:
- To represent the Trust maintaining a clean tidy uniformed appearance.
- To gather, process, keep and protect car park and car park user information and data and produce reports. Supervise all parking and checking of all vehicles for non-payment of parking fees.
- To manage vehicles entering and leaving the car parks, parking areas and roadways enabling patients, visitors and staff to enter the Trust sites and buildings with ease and without causing stress or delay.
- To participate in the collection of money from and the maintenance of the Pay on Foot / Pay & Display machines.
- To maintain the cleanliness of the car parking equipment and the signage and to assess quarterly the road markings and traffic calming devices.
- To maintain ticket levels in entry and exit stations.
- The production and issuing of permits, warnings and vehicle parking charge notices (PCNs).
- To process, manufacture and issue staff IDs (Chichester only).
- Communicate clearly and effectively with patients, visitors, staff, contractors and other emergency services to ensure there is clear access to all areas at all times.
- To ensure the patient, visitor experience is a positive experience.
- The collection of parking fees and issuing of egress tickets using a cash register, keeping accurate daily reports including cash, ticket records to comply with audit controls.
- Supervise and assist with car parking with the aim of providing a safe and easy experience for all visitors.
- Assist patients and visitors in finding their way around the Trust site.
- Report to the line manager any irregularities concerning the safety of the site and to monitor generally the condition and use of the Trust sites.
- To report registration number of a vehicle, when the owner refuses to pay, in order that the necessary action can be taken.
- Carry out machine repairs where possible.
- Report faults to equipment supplier for repair when unable to repair.
Job description
Job responsibilities
The car park wardens help patients, visitors and staff to safely park their vehicles to ease access to clinics, wards and places of work. It is also a function of the post to manage vehicle movements across the sites to ensure emergency vehicles can access all areas. The post also requires the collection and processing of activity data and the production and issuing of permits, warnings and vehicle Parking Charge Notices (PCNs).
Monitoring of traffic, tickets and cash collections from all the trust car park pay stations for the specified hours each week (including Bank Holidays and week-ends).
A flexible attitude towards the hours of work will be expected when necessary in view of the seasonal and daily pressures of visitor use. Times may be adjusted according to local circumstances and subject to discussion with service manager.
Monitoring and reporting on all the activities that take place on the Trust sites, especially car parking for the specified hours each week (including Public Holidays and weekends).
Some evening work will be required to gain a fuller picture of the activities that take place on the Trusts sites. Times may be adjusted according to local circumstances and subject to discussion with the Car Park Services Manager Contract Services.
Help with the positive management of all trust car parks and roadways ensuring ease of access for patients, visitors, staff, contractors and suppliers to the sites and buildings.
DIMENSIONS: The post holder will be required to work in all weathers patrolling the parking areas and roadways of the hospital sites. The post also requires communication with members of the public, contractors to the Trust and staff to ensure the efficient management of the site car parks and parking areas.
KEY RELATIONSHIPS: Patients and visitors, staff, contractors, ambulance crews, police and fire and rescue services, Management and colleagues.
STRUCTURE CHART:
Main Duties:
- To represent the Trust maintaining a clean tidy uniformed appearance.
- To gather, process, keep and protect car park and car park user information and data and produce reports. Supervise all parking and checking of all vehicles for non-payment of parking fees.
- To manage vehicles entering and leaving the car parks, parking areas and roadways enabling patients, visitors and staff to enter the Trust sites and buildings with ease and without causing stress or delay.
- To participate in the collection of money from and the maintenance of the Pay on Foot / Pay & Display machines.
- To maintain the cleanliness of the car parking equipment and the signage and to assess quarterly the road markings and traffic calming devices.
- To maintain ticket levels in entry and exit stations.
- The production and issuing of permits, warnings and vehicle parking charge notices (PCNs).
- To process, manufacture and issue staff IDs (Chichester only).
- Communicate clearly and effectively with patients, visitors, staff, contractors and other emergency services to ensure there is clear access to all areas at all times.
- To ensure the patient, visitor experience is a positive experience.
- The collection of parking fees and issuing of egress tickets using a cash register, keeping accurate daily reports including cash, ticket records to comply with audit controls.
- Supervise and assist with car parking with the aim of providing a safe and easy experience for all visitors.
- Assist patients and visitors in finding their way around the Trust site.
- Report to the line manager any irregularities concerning the safety of the site and to monitor generally the condition and use of the Trust sites.
- To report registration number of a vehicle, when the owner refuses to pay, in order that the necessary action can be taken.
- Carry out machine repairs where possible.
- Report faults to equipment supplier for repair when unable to repair.
Person Specification
Evidence and assesment
Essential
- I.T Literate, Work, Excel Etc
- English & Maths A-C Grade or Equivalent
- Customers services level 2 NVQ or Equivalent
Desirable
- Previous experience working within Healthcare
- Previous experience with Customer focused workplace
- Understanding of BPA guidelines
Equality, Diversity, and Inclusion
Essential
- Evidence of having undertaken own development to improve understanding of equalities issues
- Evidence of having championed diversity in previous roles (as appropriate to role).
Person Specification
Evidence and assesment
Essential
- I.T Literate, Work, Excel Etc
- English & Maths A-C Grade or Equivalent
- Customers services level 2 NVQ or Equivalent
Desirable
- Previous experience working within Healthcare
- Previous experience with Customer focused workplace
- Understanding of BPA guidelines
Equality, Diversity, and Inclusion
Essential
- Evidence of having undertaken own development to improve understanding of equalities issues
- Evidence of having championed diversity in previous roles (as appropriate to role).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals Sussex NHS Foundation Trust (279)
Address
St. Richards
Spitalfield lane, Chichester St.Richards Hospital
Chichester
PO19 6SE
Employer's website
https://www.uhsussex.nhs.uk/ (Opens in a new tab)
