Job summary
We are looking for an enthusiastic and motivated person to provide efficient administration support to our Hepatology Liver Service Team.
This role is based at Worthing Hospital, 37.5hrs Monday - Friday
We are looking to recruit someone who can work well under pressure, both within a team and unsupervised.
Attention to detail is essential as you will be dealing with repetition where accuracy is key. You will need to competent In IT and have experience with a variety of software.
NHS experience, medical terminology and good typing skills would be advantageous, though not essential as full training will be given to the right person.
Main duties of the job
Working as part if a team and independently using initiative to ensure effective working.
Typing of Hepatology/Liver Service admin dictations, prioritising work according to changing demands and adhering to Trust guidelines of dictation turnaround.
Ensuring direct to test fibroscan clinics are fully utilised.
Ensuring patient details are accurate and up to date.
Using a variety of software and programmes to book and track patients.
General Administration, message taking and enquires are processes in a reasonable time frame.
Liaising and communicating with a wide variety of health care professionals and admin support teams.
To prioritise and organise workload to meet deadlines and to adapt to ad hoc requests.
About us
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourWellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Job description
Job responsibilities
Working as part if a team and independently using initiative to ensure effective working.
Typing of Hepatology/Liver Service admin dictations, prioritising work according to changing demands and adhering to Trust guidelines of dictation turnaround.
Ensuring direct to test fibroscan clinics are fully utilised.
Ensuring patient details are accurate and up to date.
Using a variety of software and programmes to book and track patients.
General Administration, message taking and enquires are processes in a reasonable time frame.
Liaising and communicating with a wide variety of health care professionals and admin support teams.
To prioritise and organise workload to meet deadlines and to adapt to ad hoc requests.
Job description
Job responsibilities
Working as part if a team and independently using initiative to ensure effective working.
Typing of Hepatology/Liver Service admin dictations, prioritising work according to changing demands and adhering to Trust guidelines of dictation turnaround.
Ensuring direct to test fibroscan clinics are fully utilised.
Ensuring patient details are accurate and up to date.
Using a variety of software and programmes to book and track patients.
General Administration, message taking and enquires are processes in a reasonable time frame.
Liaising and communicating with a wide variety of health care professionals and admin support teams.
To prioritise and organise workload to meet deadlines and to adapt to ad hoc requests.
Person Specification
Equality, Diversity, and Inclusion
Essential
- Evidence of having championed diversity in previous roles (as appropriate to role Evidence of having undertaken own development to improve understanding of equalities issues
Qualifications
Essential
- Good all round education to GCE/GCSE or equivalent Previous experience of secretarial/ administrative work Previous NHS work experience in an acute or primary care setting Excellent keyboard skills and software knowledge Previous 12 month clerical experience in a relevant role/team player
Desirable
- Medical secretarial qualification RSA stage 3 or equivalent Medical terminology
Patient / Client Care
Essential
- Ability to show empathy and understanding. Ability to maintain professionalism when interacting with patients and staff. Ability to organise and prioritise own workload with conflicting priorities.
Communication and Relationship
Essential
- Good interpersonal and negotiation skills Communication and telephone skills
Desirable
- Previous 12 months clerical experience in a relevant role
Planning and Organisational
Essential
- The ability to manage waiting lists; exercising skills in prioritising against waiting list targets and requirements. The ability to talk to members of staff at all levels Good organisational and planning skills. Time management skills and ability to organise and prioritise own workload with conflicting priorities
Desirable
- Attention to detail when interacting with patient records; data quality minded
Equality, Diversity, and Inclusion
Essential
- Evidence of having undertaken own development to improve understanding of equalities issues
Person Specification
Equality, Diversity, and Inclusion
Essential
- Evidence of having championed diversity in previous roles (as appropriate to role Evidence of having undertaken own development to improve understanding of equalities issues
Qualifications
Essential
- Good all round education to GCE/GCSE or equivalent Previous experience of secretarial/ administrative work Previous NHS work experience in an acute or primary care setting Excellent keyboard skills and software knowledge Previous 12 month clerical experience in a relevant role/team player
Desirable
- Medical secretarial qualification RSA stage 3 or equivalent Medical terminology
Patient / Client Care
Essential
- Ability to show empathy and understanding. Ability to maintain professionalism when interacting with patients and staff. Ability to organise and prioritise own workload with conflicting priorities.
Communication and Relationship
Essential
- Good interpersonal and negotiation skills Communication and telephone skills
Desirable
- Previous 12 months clerical experience in a relevant role
Planning and Organisational
Essential
- The ability to manage waiting lists; exercising skills in prioritising against waiting list targets and requirements. The ability to talk to members of staff at all levels Good organisational and planning skills. Time management skills and ability to organise and prioritise own workload with conflicting priorities
Desirable
- Attention to detail when interacting with patient records; data quality minded
Equality, Diversity, and Inclusion
Essential
- Evidence of having undertaken own development to improve understanding of equalities issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
