Cancer support worker - nutrition and dietetics

Job summary

The Cancer Support Worker (CSW) will work alongside and under the guidance of the Upper GI oncology dietitians and consultant dietitian to provide support, advice and assessment for patients who have been diagnosed with upper GI cancer throughout their cancer pathway. Often being the first point of contact the CSW will triage calls and offer advice and support as able signposting and referring on as required.

They will take an active role in contributing towards the developing health and wellbeing interventions and support the oncology dietitians in achieving Service Standards in line with national guidance.

The CSW will provide a link between the oncology dietitians and other health care professionals ensuring referrals and support are organised and prioritised according to need.

Main duties of the job

Communication

1. Demonstrate excellent communication skills with patients and their families upholding the values and behaviours of the organisation in delivering empathic, kind and sensitive care

2. Assess communication needs of patients and their families to ensure they can understand the information being given. Ensure people who contact the service are aware that they are interacting with a support worker who can access and signpost to a range of cancer support material and services

3. Maintain appropriate and detailed documentation of patient contacts and interventions

4. Signpost and co-ordinate translation / alternative modes of communication as required

5. With the support of the Upper GI dietitian develop written information , education material and health and well being resources

6. Professional communication with other staff encouraging the organisation's values of teamwork, consistency and transparency

7. Continued adherence to information governance policies and procedures and report and deviations

8. Report any concerns that may adversely influence patient care to the oncology dietitians

About us

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourWellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex.

Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

Sussex Cancer Centre

Bristol gate

Brighton

BN2 5BE

Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

Sussex Cancer Centre

Bristol gate

Brighton

BN2 5BE

Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)

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