Job summary
We are looking for a dynamic receptionist to join our team in Endoscopy at Worthing Hospital. This is a part time role 28.75hrs per week comprising of Monday to Thursday 8.15am to 1pm and Friday 8.15am to 5pm with 30minute lunch break.
Main duties of the job
To provide an effective day to day reception/clerical support to facilitate the smooth running of the Endoscopy admissions services on a day to day basis under the direction and supervision of senior colleagues. This job role covers; data entry to facilitate patient procedures and outpatient appointment bookings, the movement of case notes around the Trust and reception duties. This role involves face to face contact with patients, consultants and various Trust staff so a professional attitude is required at all times along with a strong eye for attention to detail.
About us
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. We look forward to receiving your application and the start of your journey with UHSussex.
Job description
Job responsibilities
To provide an effective day to day reception/clerical support to facilitate the smooth running of the Endoscopy admissions services on a day to day basis under the direction and supervision of senior colleagues. This job role covers; data entry to facilitate patient procedures and outpatient appointment bookings, the movement of case notes around the Trust and reception duties. This role involves face to face contact with patients, consultants and various Trust staff so a professional attitude is required at all times along with a strong eye for attention to detail.
Job description
Job responsibilities
To provide an effective day to day reception/clerical support to facilitate the smooth running of the Endoscopy admissions services on a day to day basis under the direction and supervision of senior colleagues. This job role covers; data entry to facilitate patient procedures and outpatient appointment bookings, the movement of case notes around the Trust and reception duties. This role involves face to face contact with patients, consultants and various Trust staff so a professional attitude is required at all times along with a strong eye for attention to detail.
Person Specification
Experience/Qualifications
Essential
- Good general education, GCSE's or equivalent, previous keyboard/computer skills. NHS experience. Previous 12 months experience in relevant role. Proven experience dealing with patient/customer either face to face or telephone. Knowledge of the PAS system, good understanding of post from JD.
Patient/Client Care
Essential
- Ability to show empathy and understanding. Ability to maintain professionalism when interacting with patients and staff. Demonstrates values and behaviours that supports the Trust vision. Excellent telephone manner, good verbal communication and team player. Experience of working in a busy environment with conflicting priorities. Ability to use computer more or less continuously.
Equality, Diversity, and Inclusion
Essential
- Evidence of having championed diversity in previous roles (as appropriate to
- Evidence of having undertaken own development to improve understanding of equalities issues
Person Specification
Experience/Qualifications
Essential
- Good general education, GCSE's or equivalent, previous keyboard/computer skills. NHS experience. Previous 12 months experience in relevant role. Proven experience dealing with patient/customer either face to face or telephone. Knowledge of the PAS system, good understanding of post from JD.
Patient/Client Care
Essential
- Ability to show empathy and understanding. Ability to maintain professionalism when interacting with patients and staff. Demonstrates values and behaviours that supports the Trust vision. Excellent telephone manner, good verbal communication and team player. Experience of working in a busy environment with conflicting priorities. Ability to use computer more or less continuously.
Equality, Diversity, and Inclusion
Essential
- Evidence of having championed diversity in previous roles (as appropriate to
- Evidence of having undertaken own development to improve understanding of equalities issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
