Job summary
We are advertising an opportunity to join our Radiology Department in our Worthing and Southlands Hospitals to support Radiology bookings on a fixed term basis.
We have a great team who work collaboratively to support patient access across Radiology services such as CT, ultrasound and MRI scanning both in the Worthing Acute site and Southlands Community Diagnostic Centre.
You would join a team of around 15 members of staff responsible for timely booking of patients on the telephone and by letter. You will need to be very organised, professional, and assertive.
Main duties of the job
To support the Radiology Department in booking our patients for their appropriate scans/images. The successful candidate must possess excellent communication skills and be IT competent. Duties include making and receiving of telephone calls, data entry and general clerical duties with the main focus of ensuring patients are supported all available appointments are utilised.
About us
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in ourOutstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
Job description
Job responsibilities
- Work closely with Trust staff at all levels
- Work as part of a team
- Ability to deal with queries in a sensitive manner from Trust staff and general public
- Communicate with patients in a sensitive, confidential and tactful manner
- Ability to plan work load and prioritise for the day according to Department and Trust priorities.
Job description
Job responsibilities
- Work closely with Trust staff at all levels
- Work as part of a team
- Ability to deal with queries in a sensitive manner from Trust staff and general public
- Communicate with patients in a sensitive, confidential and tactful manner
- Ability to plan work load and prioritise for the day according to Department and Trust priorities.
Person Specification
**
Essential
- Previous clerical experience
- Good communication skills
- Ability to organise and prioritise workload
- Good keyboard skills
- Good level of education to include English and Mathematics
Desirable
- Experience of working in a caring situation
- Demonstrate how to deal with difficult situations
- Experience of booking appointments
- Knowledge of the Trust Patient First and Value and Behaviours Programme
Equality, Diversity, and Inclusion
Essential
- Evidence of having championed diversity in previous roles
- Evidence of having undertaken own development to improve understanding of equalities issues
Person Specification
**
Essential
- Previous clerical experience
- Good communication skills
- Ability to organise and prioritise workload
- Good keyboard skills
- Good level of education to include English and Mathematics
Desirable
- Experience of working in a caring situation
- Demonstrate how to deal with difficult situations
- Experience of booking appointments
- Knowledge of the Trust Patient First and Value and Behaviours Programme
Equality, Diversity, and Inclusion
Essential
- Evidence of having championed diversity in previous roles
- Evidence of having undertaken own development to improve understanding of equalities issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospitals Sussex NHS Foundation Trust (279)
Address
Worthing Hospital/Southlands Hospital
Lyndhurst Road/Upper Shoreham Road
Worthing/Shoreham by Sea
BN11 2DH
Employer's website
https://www.uhsussex.nhs.uk/ (Opens in a new tab)
