Job summary
An exciting opportunity has arisen for two Band 5 Cancer Support Worker Team Leaders to join our Team at University Hospital Sussex NHS Foundations Trust. One of these roles will be based at either Worthing or St Richard's hospital, Chichester and one at either Royal Sussex County Hospital, Brighton or Princess Royal Hospital in Haywards Heath with some travel required across sites. Our service provides outstanding care for patients with cancer. We are a friendly cohesive team and require a focused, committed, enthusiastic individual.
You must be a motivated individual with a flexible approach to work and will be a vital part of the Cancer Information and Support Service team in helping to deliver high level services to all patients.
If you are passionate about making a positive difference in our patient's lives then we would love to hear from you. University Hospital Sussex NHS Foundations Trust is a leading, welcoming Trust and offers rewarding career opportunities for caring, committed and innovative people, who wish to be valued for their work, and empowered to improve the services we provide. Cancer Services at University Hospital Sussex NHS Foundations Trust provides high quality, innovative cancer services, palliative, and end of life care closer to home.
Main duties of the job
An opportunity has arisen for two enthusiastic and motivated individuals to join our friendly team. The Cancer Information & Support Service provides non-clinical advice, guidance and signposting to all patients from point of diagnosis. This includes emotional support, financial and practical guidance and referrals as well as resources to support patients with physical and nutritional advice.
The successful applicant will work closely with the Macmillan Information and Support Manager and have had experience in leading a team through change.
About us
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourWellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
Job description
Job responsibilities
Role Summary
To line manage a team of Support Workers being responsible for the continuing professional development and overall performance of the staff within the Cancer Services Team, in order for them to fulfil their professional potential.
To manage the planning and prioritisation of the team and their workloads in order to achieve a cost effective, productive, high-quality service.
To ensure consistency of practice across the disease site specific cancer support workers, ensuring work undertaken is in line with the divisions strategic agenda and departmental policies and SOPs, taking account of the individual needs of each team as required.
To be responsible for the recruitment, training, management and retention of the cancer support workers.
Work closely and be the point of contact with the Macmillan Information & Support Services Manager, working collaboratively to develop and improve the services with particular attention to the implementation of aspects of the personalised care agenda, namely Holistic Needs Assessments and Care Planning and the design and implementation of appropriate health and wellbeing interventions using multiple methods of delivery.
Support the Macmillan Information & Support Service Manager on a project to review the current single point of access process at UHSx with a view to implementing a robust patient contact service that is sustainable
Support Cancer Support Workers to provide high level information & support to patients with complex supportive care needs including dealing with challenging situations and difficult conversations
Job description
Job responsibilities
Role Summary
To line manage a team of Support Workers being responsible for the continuing professional development and overall performance of the staff within the Cancer Services Team, in order for them to fulfil their professional potential.
To manage the planning and prioritisation of the team and their workloads in order to achieve a cost effective, productive, high-quality service.
To ensure consistency of practice across the disease site specific cancer support workers, ensuring work undertaken is in line with the divisions strategic agenda and departmental policies and SOPs, taking account of the individual needs of each team as required.
To be responsible for the recruitment, training, management and retention of the cancer support workers.
Work closely and be the point of contact with the Macmillan Information & Support Services Manager, working collaboratively to develop and improve the services with particular attention to the implementation of aspects of the personalised care agenda, namely Holistic Needs Assessments and Care Planning and the design and implementation of appropriate health and wellbeing interventions using multiple methods of delivery.
Support the Macmillan Information & Support Service Manager on a project to review the current single point of access process at UHSx with a view to implementing a robust patient contact service that is sustainable
Support Cancer Support Workers to provide high level information & support to patients with complex supportive care needs including dealing with challenging situations and difficult conversations
Person Specification
Education
Essential
- GCSE Maths and English C or above, or equivalent
- Degree or equivalent (Lvl 5+) in Health and Social Care or short courses with practical experience
Desirable
- Coaching or Teaching qualification
- Willingness for further training or professional development
Experience
Essential
- Proven team leading / managerial experience
- Shows experience leading a team through change
Desirable
- Previous experience in a related health and social care setting
- Experienced with managing through disciplinary processes
Skills
Essential
- Use of own initiative
- Time Management
- Coaching and mentoring
Desirable
- Flexibility
- Team engagement
- Presentation preparation & delivery
IT
Essential
- IT skills to include MSoft Office (Excel, Word & Powerpoint)
Communication
Essential
- Evidence of communicating across all grades and members of the wider team
- Communication of planning, delivery and evaluation of a service
Desirable
- Liasing with stakeholders and third party providers
Person Specification
Education
Essential
- GCSE Maths and English C or above, or equivalent
- Degree or equivalent (Lvl 5+) in Health and Social Care or short courses with practical experience
Desirable
- Coaching or Teaching qualification
- Willingness for further training or professional development
Experience
Essential
- Proven team leading / managerial experience
- Shows experience leading a team through change
Desirable
- Previous experience in a related health and social care setting
- Experienced with managing through disciplinary processes
Skills
Essential
- Use of own initiative
- Time Management
- Coaching and mentoring
Desirable
- Flexibility
- Team engagement
- Presentation preparation & delivery
IT
Essential
- IT skills to include MSoft Office (Excel, Word & Powerpoint)
Communication
Essential
- Evidence of communicating across all grades and members of the wider team
- Communication of planning, delivery and evaluation of a service
Desirable
- Liasing with stakeholders and third party providers
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
