Job summary
We are looking for a part time ( 15hr) Speciality Coordinator to join our Gastroenterology team at St Richards Hospital.
To manage a full and comprehensive administrative service for the consultants and medical staff. To act as the point of contact, for service users. To monitor inpatient and outpatient commitments of the consultant and medical team and escalate when appropriate. Coordinate and allocate work within the administration team to ensure the effective operation of the administration function.
Main duties of the job
To manage a full and comprehensive administrative service for the consultants and medical staff.
To act as the point of contact, for service users. To monitor inpatient and outpatient commitments of the consultant and medical team and escalate when appropriate.
Coordinate and allocate work within the administration team to ensure the effective operation of the administration function.The post holder will be enthusiastic and proactive and will be part of a team committed to providing a high level of secretarial support to the busy Gastroenterology team.
The post holder will support a team of consultant Gastroenterologists including locums plus their registrars and specialist nurses .
About us
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. We look forward to receiving your application and the start of your journey with UHSussex.
Job description
Job responsibilities
To manage a full and comprehensive administrative service for the consultants and medical staff. To act as the point of contact, for service users. To monitor inpatient and outpatient commitments of the consultant and medical team and escalate when appropriate. Coordinate and allocate work within the administration team to ensure the effective operation of the administration function.
Job description
Job responsibilities
To manage a full and comprehensive administrative service for the consultants and medical staff. To act as the point of contact, for service users. To monitor inpatient and outpatient commitments of the consultant and medical team and escalate when appropriate. Coordinate and allocate work within the administration team to ensure the effective operation of the administration function.
Person Specification
Qualifications
Essential
- 5 GCSE 4-9 / A-C grades (or equivalent) including English & Maths
Desirable
- Medical Secretarial qualification RSA Stage III Typing or equivalent VRQ Vocational Level 3 or 4 or equivalent qualification
Knowledge, Skills & Experience
Essential
- Knowledge of Medical Terminology Significant experience as a Coordinator Excellent knowledge of a full range of administrative/secretarial procedures and systems.
- Previous NHS work experience in an acute or primary care setting Medical Terminology Certificate
- Ability to use own judgement/initiative. Ability to problem solve and adapt to changing situationsAbility to develop and maintain a supportive relationship within the team. Flexibility and adaptability to changing situations Excellent communication skills (verbal and written) Ability to deal with challenging situations with empathy, tact and diplomacy Day to day supervision of staff
- Holds/maintains stationery stock and purchases office equipment and stationery where necessary and within budget
- Manage resources/workload as required Coordinating and working as part of a cohesive team. Positive contribution to change to enhance the patient pathway experience and outcome. Ability to work independently, flexibly and perform effectively under pressure. Articulate, self-starter with the ability to work autonomously. Ability to recognise training needs Carry out appraisals admin staff
- Positive contribution to change to enhance patient pathway experience and outcome Ability to work independently, flexibly and perform effectively under pressure Articulate, self-starter with the ability to work autonomously. Ability to recognise training needs. Motivated and innovative
- Cross site travel for cover within the team Occasional distressing or emotional circumstances - type letters of a distressing nature
Desirable
- Appraisal Training and experience
Planning/Organisational
Essential
- Plan and organise complex activities/programmes/rotas Self-motivated and ability. Able to work in a pressurised environment to work without supervision Ability to work to tight deadlines and meet conflicting demands.
- Advanced keyboard skills Ability to concentrate when work pattern is unpredictable and where there are frequent interruptions Understand the appropriate escalation of problems/concerns to line manager or medical staff
- Develop and implement policies and propose changes to practices, procedures for own area. Implement secretarial and administrative policies/standard operating procedures for own area and ensure compliance within the team.
- Compliance and understanding the Trust policy for Information Governance Proficiency with the Trust's healthcare systems/databases Ability to transcribe formal minutes. Ability to set up and accurately maintain computerised and manual filing/documentation systems. Demonstrable and proven IT skills. Experience of Word/Excel/PowerPoint
Desirable
- Knowledge of software systemsPAS knowledge and experience Bighand/Audio typing experience Validation Knowledge and Experience
Equality, Diversity, and Inclusion
Essential
- Evidence of having championed diversity in previous roles (as appropriate to role
- Evidence of having undertaken own development to improve understanding of equalities issues
Person Specification
Qualifications
Essential
- 5 GCSE 4-9 / A-C grades (or equivalent) including English & Maths
Desirable
- Medical Secretarial qualification RSA Stage III Typing or equivalent VRQ Vocational Level 3 or 4 or equivalent qualification
Knowledge, Skills & Experience
Essential
- Knowledge of Medical Terminology Significant experience as a Coordinator Excellent knowledge of a full range of administrative/secretarial procedures and systems.
- Previous NHS work experience in an acute or primary care setting Medical Terminology Certificate
- Ability to use own judgement/initiative. Ability to problem solve and adapt to changing situationsAbility to develop and maintain a supportive relationship within the team. Flexibility and adaptability to changing situations Excellent communication skills (verbal and written) Ability to deal with challenging situations with empathy, tact and diplomacy Day to day supervision of staff
- Holds/maintains stationery stock and purchases office equipment and stationery where necessary and within budget
- Manage resources/workload as required Coordinating and working as part of a cohesive team. Positive contribution to change to enhance the patient pathway experience and outcome. Ability to work independently, flexibly and perform effectively under pressure. Articulate, self-starter with the ability to work autonomously. Ability to recognise training needs Carry out appraisals admin staff
- Positive contribution to change to enhance patient pathway experience and outcome Ability to work independently, flexibly and perform effectively under pressure Articulate, self-starter with the ability to work autonomously. Ability to recognise training needs. Motivated and innovative
- Cross site travel for cover within the team Occasional distressing or emotional circumstances - type letters of a distressing nature
Desirable
- Appraisal Training and experience
Planning/Organisational
Essential
- Plan and organise complex activities/programmes/rotas Self-motivated and ability. Able to work in a pressurised environment to work without supervision Ability to work to tight deadlines and meet conflicting demands.
- Advanced keyboard skills Ability to concentrate when work pattern is unpredictable and where there are frequent interruptions Understand the appropriate escalation of problems/concerns to line manager or medical staff
- Develop and implement policies and propose changes to practices, procedures for own area. Implement secretarial and administrative policies/standard operating procedures for own area and ensure compliance within the team.
- Compliance and understanding the Trust policy for Information Governance Proficiency with the Trust's healthcare systems/databases Ability to transcribe formal minutes. Ability to set up and accurately maintain computerised and manual filing/documentation systems. Demonstrable and proven IT skills. Experience of Word/Excel/PowerPoint
Desirable
- Knowledge of software systemsPAS knowledge and experience Bighand/Audio typing experience Validation Knowledge and Experience
Equality, Diversity, and Inclusion
Essential
- Evidence of having championed diversity in previous roles (as appropriate to role
- Evidence of having undertaken own development to improve understanding of equalities issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
