University Hospitals Sussex NHS Foundation Trust (279)

Finance Officer - Credit Control

This job is now closed

Job summary

We are looking for an enthusiastic and motivated individual to join our Accounts Receivable/Credit Control team based at Worthing hospital.

Reporting to the Credit control Supervisor you will be responsible for the efficient collection of debts to our trust. This will involve making contact by telephone and email with debtors ranging from large NHS organisations to small Non NHS companies and individuals.

The successful candidate will need to have good negotiating skills and the ability to work well under pressure. You will often need to liaise with other staff members of the Trust in order to help resolve queries and escalate disputes that may occur.

You will also need to be flexible, adaptable and willing to help cover other roles within the Financial Services team if required.

Previous experience in Credit Control is highly desirable but not essential. Full training will be provided. A short test will be required after the interview.

Main duties of the job

Undertake financial processing in accordance with agreedprocedures and to agreed deadlines

Investigate and respond to queries from staff and externalbodies e.g. suppliers as required

Please see detailed Job Description for further details

About us

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. We look forward to receiving your application and the start of your journey with UHSussex.

Date posted

25 June 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum, per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

279-6316082-JUN24

Job locations

Worthing Hospital - Farncombe Road

21 Farncombe Road

Worthing

BN11 2BW

Job description

Job responsibilities

Provide advice to staff, customer and representatives of other organisations about financial processes

Provide cover for other members of the Finance Directorate, at a levelcommensurate with your grade, as directed by your line manager or supervisor

Undertake other duties as directed by your line manager or supervisor

Job description

Job responsibilities

Provide advice to staff, customer and representatives of other organisations about financial processes

Provide cover for other members of the Finance Directorate, at a levelcommensurate with your grade, as directed by your line manager or supervisor

Undertake other duties as directed by your line manager or supervisor

Person Specification

Qualifications

Essential

NVQ Level 3 or equivalent experience

Desirable

Association of Accounting Technicians (Intermediate Level)

Knowledge, Training and Experience

Essential

Experience of financial policies and procedures relevant to the work area e.g. payroll, pensions, petty cash, financial control etc Use of computerised data entry systems

Communication and Relationship Skills

Essential

Good written and verbal communication skills when explaining routine, documented processes Tact and diplomacy skills when dealing with sensitive or contentious issues

Analytical and Judgmental

Essential

Numerate and able to undertake financial calculations following documented procedures Ability to identify and investigate exceptions from agreed work procedures and identify solutions

Planning and Organisational

Essential

Able to plan and organise own workload to meet standard daily, weekly and monthly deadlines

Physical Skills

Essential

Speed and accuracy in computer keyboard and VDU use

Qualifications

Essential

European Computer Driving Licence (ECDL) advanced level or equivalent experience

Equality, Diversity, and Inclusion

Essential

Evidence of having championed diversity in previous roles (as appropriate to role
Evidence of having undertaken own development to improve understanding of equalities issues

Person Specification

Qualifications

Essential

NVQ Level 3 or equivalent experience

Desirable

Association of Accounting Technicians (Intermediate Level)

Knowledge, Training and Experience

Essential

Experience of financial policies and procedures relevant to the work area e.g. payroll, pensions, petty cash, financial control etc Use of computerised data entry systems

Communication and Relationship Skills

Essential

Good written and verbal communication skills when explaining routine, documented processes Tact and diplomacy skills when dealing with sensitive or contentious issues

Analytical and Judgmental

Essential

Numerate and able to undertake financial calculations following documented procedures Ability to identify and investigate exceptions from agreed work procedures and identify solutions

Planning and Organisational

Essential

Able to plan and organise own workload to meet standard daily, weekly and monthly deadlines

Physical Skills

Essential

Speed and accuracy in computer keyboard and VDU use

Qualifications

Essential

European Computer Driving Licence (ECDL) advanced level or equivalent experience

Equality, Diversity, and Inclusion

Essential

Evidence of having championed diversity in previous roles (as appropriate to role
Evidence of having undertaken own development to improve understanding of equalities issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

Worthing Hospital - Farncombe Road

21 Farncombe Road

Worthing

BN11 2BW

Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

Worthing Hospital - Farncombe Road

21 Farncombe Road

Worthing

BN11 2BW

Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)