Job summary
We are looking for a proactive and experienced IT application support person, to be responsible for managing the support and configuration of the Trust-wide Ophthalmology Electronic Health Record (EHR) system currently being introduced.
Main duties of the job
This role is specifically within the Ophthalmology service, working closely with the Trust's IT support team and the external supplier of the system. The role will provide support for all users of the EHR system, including clinical and non-clinical staff across all the Ophthalmology service hospital sites.
The Ophthalmology EHR will improve the experience of and services to our patients. It will provide our staff with modern tools to do their jobs and improve clinical outcomes and will enable continued delivery of high quality care in a more productive and efficient manner.
Further information regarding the Ophthalmology EHR solution being implemented, may be found here: https://openeyes.apperta.org
About us
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer abuddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the bestthat we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.We look forward to receiving your application and the start of your journey with UHSussex.
Job description
Job responsibilities
The post holder will be responsible for the support, configuration and continual development of the Ophthalmology Electronic Health Record (EHR) system across all sites within University Hospitals Sussex NHS Foundation Trust.
The role will require working closely with the Ophthalmology service, the Trusts IT helpdesk and wider support teams, plus the external service supplier of OpenEyes, the EHR system.
The post holder will be primarily located on-site at one of the four main Ophthalmology hospitals and will attend other hospital sites to fulfil their role as required. A degree of hybrid/home working is anticipated in the role, but this will be confirmed as required and is at the discretion of Ophthalmology management.
Job description
Job responsibilities
The post holder will be responsible for the support, configuration and continual development of the Ophthalmology Electronic Health Record (EHR) system across all sites within University Hospitals Sussex NHS Foundation Trust.
The role will require working closely with the Ophthalmology service, the Trusts IT helpdesk and wider support teams, plus the external service supplier of OpenEyes, the EHR system.
The post holder will be primarily located on-site at one of the four main Ophthalmology hospitals and will attend other hospital sites to fulfil their role as required. A degree of hybrid/home working is anticipated in the role, but this will be confirmed as required and is at the discretion of Ophthalmology management.
Person Specification
Experience & Qualification
Essential
- Degree Level in an I.T. or information science discipline, and/or equivalent experience.
- Experience of working in an IT application support role within a medium to large sized organisation.
Desirable
- UKCHIP Level 2 Registration (D)
- Experience of working in a 1st and 2nd line application support role, as part of a managed service / support team within a public sector organisation.
Skills
Essential
- Evidence of system management or system support, data analysis and working with data
- Skilled in digital office applications, including MS Excel and production of reports using many tools.
Desirable
- Expert knowledge of NHS Information Technology Systems.
Equality, Diversity, and Inclusion
Essential
- Evidence of having championed diversity in previous roles (as appropriate to role).
- Evidence of having undertaken own development to improve understanding of equalities issues
Person Specification
Experience & Qualification
Essential
- Degree Level in an I.T. or information science discipline, and/or equivalent experience.
- Experience of working in an IT application support role within a medium to large sized organisation.
Desirable
- UKCHIP Level 2 Registration (D)
- Experience of working in a 1st and 2nd line application support role, as part of a managed service / support team within a public sector organisation.
Skills
Essential
- Evidence of system management or system support, data analysis and working with data
- Skilled in digital office applications, including MS Excel and production of reports using many tools.
Desirable
- Expert knowledge of NHS Information Technology Systems.
Equality, Diversity, and Inclusion
Essential
- Evidence of having championed diversity in previous roles (as appropriate to role).
- Evidence of having undertaken own development to improve understanding of equalities issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
