Job summary
An exciting opportunity has arisen on Level 9a East. We are looking for a Full time Discharge Flow Co-ordinators.
If you are dynamic , highly motivated, with a keen interest in discharge planning and patient flow , then this role could be for you.
The successful candidates will have excellent communication and negotiation skills, ability to prioritize workload, working proactively with the Discharge team and ward staff.
The candidates will be able to demonstrate excellent and accurate record keeping. Can demonstrate effective and appropriate IT and telephone skills.
Main duties of the job
- Provide a comprehensive service to the Trust with a focus to facilitate effective and timely discharge of patients no longer requiring acute care.
- To assist and support the discharge co-ordinators and the wards in co-ordinating discharges, ensuring effective, timely intervention from all disciplines
- Participate as an active member of the multidisciplinary team assisting with patient flow and safe discharge of patients as determined by the discharge manager and the discharge co-ordinators.
- To understand the discharge needs of patients and to refer to appropriate members of the multidisciplinary team for the provision of these care needs.
About us
Join us atUHSussex, every day is different, you can be the change, better neverstops
AtUHSussexwe're proud to be at the heart of the NHS. As one of theUK's largest acute Trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Improving lives:We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put ourPatient First.Our mission is summed up by our 'where better never stops' motto and no matter the role atUHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex.We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourwellbeing programmefor staff which is extensive and designed to support you when you need itbecausewe know that to look after others we must first look after ourselves.
Build a career with us: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do
Job description
Job responsibilities
- Specific responsibilities of the role require a consistent and coordinated approach to the operational management of patient flow, with an emphasis on an on-going and real time understanding of the wards current and predicted capacity position, and the timely and well-timed discharge process.
- Attend the daily board rounds and safety huddles, taking actions to support the wards and patient flow for that day.
- Ensure early escalation to Site Team of patients needing repatriation to other hospitals.
- Escalate any delays in diagnostic tests to the discharge co-ordinator or discharge manager
- Review patients and their discharge plans as directed by the discharge co-ordinator
- Assist with the completion and sending off of referral forms as instructed by the discharge co-ordinator
- Liaise with pharmacy regarding discharge medication.
- Book discharge transport to expedite patient discharges
- Support the full utilization of the Discharge Lounge throughout the day and encourage the use of this to the ward team.
- Work always in a way that minimises the risk of infection (to patients and self) and maintains health, safety and security in line with established protocols (e.g. hand hygiene, use of Personal Protective Equipment).
- Work always in a way that maintains patient dignity, privacy and confidentiality.
Job description
Job responsibilities
- Specific responsibilities of the role require a consistent and coordinated approach to the operational management of patient flow, with an emphasis on an on-going and real time understanding of the wards current and predicted capacity position, and the timely and well-timed discharge process.
- Attend the daily board rounds and safety huddles, taking actions to support the wards and patient flow for that day.
- Ensure early escalation to Site Team of patients needing repatriation to other hospitals.
- Escalate any delays in diagnostic tests to the discharge co-ordinator or discharge manager
- Review patients and their discharge plans as directed by the discharge co-ordinator
- Assist with the completion and sending off of referral forms as instructed by the discharge co-ordinator
- Liaise with pharmacy regarding discharge medication.
- Book discharge transport to expedite patient discharges
- Support the full utilization of the Discharge Lounge throughout the day and encourage the use of this to the ward team.
- Work always in a way that minimises the risk of infection (to patients and self) and maintains health, safety and security in line with established protocols (e.g. hand hygiene, use of Personal Protective Equipment).
- Work always in a way that maintains patient dignity, privacy and confidentiality.
Person Specification
Qualifications
Essential
- Good general education English and Maths GCSE A-C
Desirable
- Level 2/3 Diploma in Clinical Healthcare Support, Health & Social Care or relevant equivalent qualification (e.g. NVQ Level 2/3)
Knowledge
Essential
- Evidence of continuous personal development Awareness of current NHS and Healthcare issues Previous experience as Health Care Assistant or Administrative Assistant, with health or social care experience or equivalent
- Previous experience as Health Care Assistant or Administrative Assistant, with health or social care experience or equivalent
Desirable
- Experience of multi-disciplinary team working
- Experience in discharge planning or working in the patient flow area
Person Specification
Qualifications
Essential
- Good general education English and Maths GCSE A-C
Desirable
- Level 2/3 Diploma in Clinical Healthcare Support, Health & Social Care or relevant equivalent qualification (e.g. NVQ Level 2/3)
Knowledge
Essential
- Evidence of continuous personal development Awareness of current NHS and Healthcare issues Previous experience as Health Care Assistant or Administrative Assistant, with health or social care experience or equivalent
- Previous experience as Health Care Assistant or Administrative Assistant, with health or social care experience or equivalent
Desirable
- Experience of multi-disciplinary team working
- Experience in discharge planning or working in the patient flow area
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
