Workforce Services Administrator

University Hospitals Sussex NHS Foundation Trust (279)

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Job summary

We have an exciting opportunity to recruit an exceptional administrator to join our Workforce Services Team based at St Richards Hospital.

We are looking for an experienced administrator to join our friendly workforce services team at St. Richards Hospital in Chichester. To succeed in this role, you will need to demonstrate great customer service, possess good general IT skills and be capable of completing work accurately. Full on-job training is provided, and staff benefit from a generous leave entitlement, pension and other NHS benefits.

The Workforce Services team are responsible for maintaining our HR system with accurate staff information and providing support to managers and staff regarding employee records. The team also provide administrative services relating to reference requests and other HR processes for example changes to terms and conditions, leavers, starters, and promotions.

If you are hardworking, keen to learn lots about the HR processes within the NHS we would be keen to hear from you!

The role is based in our office at St Richards Hospital working a rolling rota pattern of Monday to Friday 08:30-16:30 or 08.00-16.00 on week 1 and 09:00-17:00 on week 2

For informal chat, please contact Lorna Gregory on Lorna.Gregory4@nhs.net

Main duties of the job

The Workforce Services Team are responsible for processing all internal staff changes such as Maternity/Paternity Applications, leavers and joiners, changes of contracts etc. and also support users of the Employee Staff Record (ESR) Self Service system. We also provide employment references, process DBS checks and confirmation of employment letters.

The role is wide and varied supporting all non-medical staff and managers within the Trust and will give the successful applicant extensive knowledge and skill in the use of the national ESR system, understanding of the national Agenda for Change (AfC) terms and conditions and service, exposure to pensions and retirement rules for AfC staff and training in the management of ESR Self Service accounts. This list is not exhaustive and the role provides plenty of variety.

If you are hardworking, keen to learn lots about the HR processes within the NHS and looking for a first step on your career ladder within the NHS then please submit your application and detail within your supporting statement how you meet the requirements of the person specification and job descriptions.

About us

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. We look forward to receiving your application and the start of your journey with UHSussex.

Date posted

10 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

279-6154983-APR24

Job locations

St Richard's Hospital

Spitalfield Lane

Chichester

PO19 6SE

Job description

Job responsibilities

Using tact and persuasive skills when providing day to day advice and guidance to managers and staff, both verbally and in writing, regarding contractual changes, processes and deadlines, together with general issues such as Contracts, Terms and Conditions, Maternity & Paternity

Courtesy and consideration when undertaking all tasks
Develop good working relationships with team colleagues and all other Trust staff
Communicate effectively to Trust staff at all levels

Job description

Job responsibilities

Using tact and persuasive skills when providing day to day advice and guidance to managers and staff, both verbally and in writing, regarding contractual changes, processes and deadlines, together with general issues such as Contracts, Terms and Conditions, Maternity & Paternity

Courtesy and consideration when undertaking all tasks
Develop good working relationships with team colleagues and all other Trust staff
Communicate effectively to Trust staff at all levels

Person Specification

Essential

5 or more GCSE's or equivalent including English and Maths or Proven experience in an Admin Role
Experience of working with Managers and staff at all levels
Ability to communicate effectively both verbally and in writing

Desirable

Knowledge of NHS terms and conditions for non-medical staff
Experience of using ESR/knowledge of ESR Self service
Demonstrate an understanding of the NHS and the Trust

Person Specification

Essential

5 or more GCSE's or equivalent including English and Maths or Proven experience in an Admin Role
Experience of working with Managers and staff at all levels
Ability to communicate effectively both verbally and in writing

Desirable

Knowledge of NHS terms and conditions for non-medical staff
Experience of using ESR/knowledge of ESR Self service
Demonstrate an understanding of the NHS and the Trust

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information