Front of House Admin – CMEC

University Hospitals Sussex NHS Foundation Trust (279)

This job is now closed

Job summary

The Front of House provides the first "port of call" for all visitors to the educational facilities of CMEC. The Front of House manages all the electronic room booking system, maximising room usage and provides all "front of house" services for meetings and conferences, including some reprographic work. The post holder takes all bookings for CMEC and allocating appropriate rooms to maximise room usage. The post holder is also responsible for booking meeting sponsors where applicable. The post holder is primarily responsible for the smooth running of meetings and conferences held in the centre including invoicing room hire and setting up of equipment and ensuring rooms are set up as required. The post holder provides clerical assistance for all aspects of medical education.

Main duties of the job

The post holder administers the room bookings system, keeping the centre diary fully up-to-date with detailed information. The post holder is also responsible for the analysis of room capacity and usage and is required to provide up to date information to the site Medical Education Managers and other members of the team. The post holder will ensure the smooth running of all meetings and conferences. They will ensure that rooms are set up correctly and that the CMEC building is correctly maintained, operational and meets Health & Safety requirements, reporting issues to Estates when necessary.

About us

Join us atUHSussex, every day is different, you can be the change, better neverstops

AtUHSussexwe're proud to be at the heart of the NHS. As one of theUK's largest acute Trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

Improving lives:We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put ourPatient First.Our mission is summed up by our 'where better never stops' motto and no matter the role atUHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex.We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourwellbeing programmefor staff which is extensive and designed to support you when you need itbecausewe know that to look after others we must first look after ourselves.

Build a career with us:As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do

Date posted

28 March 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

279-6151003-MAR24

Job locations

CMEC - St Richards Hospital

Spitalfield Lane

Chichester

PO19 6SE

Job description

Job responsibilities

Please see the Job Description for full details.

Key Working Relationships

DME, site DMEs, site MEMs, LFG Leads and Consultant Educational Supervisors and Undergraduate Sub-Deans

All junior medical staff and medical students

External clients attending courses

GPs, GP Tutor and GP STs and TPDs

Medical Workforce staff

Library and Knowledge Services staff

Hospital Accommodation staff

External contractors, e.g. building and maintenance/catering

Pharmaceutical Industry Medical Representatives

Hospital departments requiring use of rooms or facilities

WHEC/CMEC users

Members of the general public.

This communication may be in the form of the provision and receipt of reports, emails and verbal.

Job description

Job responsibilities

Please see the Job Description for full details.

Key Working Relationships

DME, site DMEs, site MEMs, LFG Leads and Consultant Educational Supervisors and Undergraduate Sub-Deans

All junior medical staff and medical students

External clients attending courses

GPs, GP Tutor and GP STs and TPDs

Medical Workforce staff

Library and Knowledge Services staff

Hospital Accommodation staff

External contractors, e.g. building and maintenance/catering

Pharmaceutical Industry Medical Representatives

Hospital departments requiring use of rooms or facilities

WHEC/CMEC users

Members of the general public.

This communication may be in the form of the provision and receipt of reports, emails and verbal.

Person Specification

Qualifications

Essential

NVQ level 3 Customer Service/Business Administration or equivalent experience

Knowledge and Experience

Essential

Problem Solving skills
Communication skills (all levels)
Customer service
Prioritise and planning and organisation skills
Knowledge or MS office

Desirable

Reception skills
Booking software

Person Specification

Qualifications

Essential

NVQ level 3 Customer Service/Business Administration or equivalent experience

Knowledge and Experience

Essential

Problem Solving skills
Communication skills (all levels)
Customer service
Prioritise and planning and organisation skills
Knowledge or MS office

Desirable

Reception skills
Booking software

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information