Job summary
The Research Administrator is an integral part of the research team with a primary responsibility to provide effective administrative support for clinical trials and research projects as part of the research team.
The post-holder will work closely with the wider team in research along with the clinical teams; support services; relevant stakeholders both internal and external; to provide effective administrative support for clinical trials and research projects being run at the Trust.
Main duties of the job
The post holder will lead on administrative tasks and maintaining documentation for multiple local and multi-centred clinical trials and provide effective co-ordination and administrative support as part of the research team.
Duties will include assisting the governance team with the set-up of clinical trials; liaison with external trial sponsors; maintaining site files & other relevant paperwork throughout the lifetime of the study; ensuring secure storage and archival of clinical trials documents and data and providing timely responses to requests for information.
To support the wider team in the delivery of clinical trials across the Trust.
About us
Join us atUHSussex, every day is different, you can be the change, better neverstops
AtUHSussexwe're proud to be at the heart of the NHS. As one of theUK's largest acute Trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Improving lives:We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put ourPatient First.Our mission is summed up by our 'where better never stops' motto and no matter the role atUHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex.We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourwellbeing programmefor staff which is extensive and designed to support you when you need itbecausewe know that to look after others we must first look after ourselves.
Build a career with us:As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do
Job description
Job responsibilities
Communication
- To act as a point of contact for sponsors and others involved in clinical trial management.
- To answer telephone enquiries from the general public and other health professionals in an efficient manner, to take messages and refer callers to the appropriate person within the unit.
- To ensure that all patients are aware of their patient number, procedures relating to their care and the Trusts confidentiality policy.
- To recognise that patients attending the service may experience anxiety and/or embarrassment and to ensure that such situations are handled calmly and tactfully and empathically.
Service Delivery and Improvement
- To assist with the preparation of documents for clinical trials and other clerical duties to ensure the smooth running of the unit.
- Be responsible for the on-going administrative support for research projects including the maintenance of study site files.
- To receive and take appropriate action on incoming telephone calls from patients, staff and external organisations (e.g., study sponsors).
- To ensure that during the Clinical Research Associate (Sponsor representative) monitoring visits, all documentation is ready and if necessary, spend time during the visits to ensure the resolution of any queries
- To be responsible for preparing meeting minutes, if requested.
- To have the overall responsibility of co-coordinating patient bookings for some research studies.
- Prepare patient notes, ensuring that there are adequate printed labels and continuation sheets.
- To ensure that the patients medical records are checked, updated and in good order, prior to and following the patients attendance.
- Real-time data entry of study information on to the Local Portfolio Management System.
- To register patients on the UHSussex NHS Trust systems where necessary and create a set of case notes.
- To pull and return notes to filing, including the pulling of notes for recall and audit purposes.
- To enter basic patient and clinical information onto the computer.
- To co-ordinate all team room bookings.
- To book refreshments for meetings / training events where requested.
- Typing, photocopying, posting of documents and the ordering of supplies for research staff.
- To open post, distribute and/or deal with queries arising.
- Ensure studies are closed down in a timely manner and that documents are prepared and sent for archiving as appropriate.
People Management and Development
- To undertake any duties commensurate with the grade as delegated by the Deputy Head of Research, Research Governance Manager, Research Facilitators and Lead Research Nurses.
- To assess when additional assistance is required and report to Senior Management.
- To receive and take appropriate action on incoming telephone calls from patients, staff and external organisations (e.g., study sponsors).
- To provide information and advice to patients regarding appointments; refer to appropriate research nurse, forward messages in a timely manner.
- Greeting of patients and other visitors in a polite and friendly manner.
Job description
Job responsibilities
Communication
- To act as a point of contact for sponsors and others involved in clinical trial management.
- To answer telephone enquiries from the general public and other health professionals in an efficient manner, to take messages and refer callers to the appropriate person within the unit.
- To ensure that all patients are aware of their patient number, procedures relating to their care and the Trusts confidentiality policy.
- To recognise that patients attending the service may experience anxiety and/or embarrassment and to ensure that such situations are handled calmly and tactfully and empathically.
Service Delivery and Improvement
- To assist with the preparation of documents for clinical trials and other clerical duties to ensure the smooth running of the unit.
- Be responsible for the on-going administrative support for research projects including the maintenance of study site files.
- To receive and take appropriate action on incoming telephone calls from patients, staff and external organisations (e.g., study sponsors).
- To ensure that during the Clinical Research Associate (Sponsor representative) monitoring visits, all documentation is ready and if necessary, spend time during the visits to ensure the resolution of any queries
- To be responsible for preparing meeting minutes, if requested.
- To have the overall responsibility of co-coordinating patient bookings for some research studies.
- Prepare patient notes, ensuring that there are adequate printed labels and continuation sheets.
- To ensure that the patients medical records are checked, updated and in good order, prior to and following the patients attendance.
- Real-time data entry of study information on to the Local Portfolio Management System.
- To register patients on the UHSussex NHS Trust systems where necessary and create a set of case notes.
- To pull and return notes to filing, including the pulling of notes for recall and audit purposes.
- To enter basic patient and clinical information onto the computer.
- To co-ordinate all team room bookings.
- To book refreshments for meetings / training events where requested.
- Typing, photocopying, posting of documents and the ordering of supplies for research staff.
- To open post, distribute and/or deal with queries arising.
- Ensure studies are closed down in a timely manner and that documents are prepared and sent for archiving as appropriate.
People Management and Development
- To undertake any duties commensurate with the grade as delegated by the Deputy Head of Research, Research Governance Manager, Research Facilitators and Lead Research Nurses.
- To assess when additional assistance is required and report to Senior Management.
- To receive and take appropriate action on incoming telephone calls from patients, staff and external organisations (e.g., study sponsors).
- To provide information and advice to patients regarding appointments; refer to appropriate research nurse, forward messages in a timely manner.
- Greeting of patients and other visitors in a polite and friendly manner.
Person Specification
Experience/Qualifications
Essential
- Educated to GCSE Standard with a minimum of 5 C grade passes including English Language and Mathematics
- Excellent IT skills: Microsoft Office, 365, Adobe design software or equivalent.
- Administrative experience
Desirable
- Good Clinical Practice (GCP) training
- Experience in a research role
- Experience in the NHS
Person Specification
Experience/Qualifications
Essential
- Educated to GCSE Standard with a minimum of 5 C grade passes including English Language and Mathematics
- Excellent IT skills: Microsoft Office, 365, Adobe design software or equivalent.
- Administrative experience
Desirable
- Good Clinical Practice (GCP) training
- Experience in a research role
- Experience in the NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospitals Sussex NHS Foundation Trust (279)
Address
Worthing or St Richards
Lyndhurst Road or Spitalfield Lane
Worthing or Chichester
BN11 2DH
Employer's website
https://www.uhsussex.nhs.uk/ (Opens in a new tab)
