University Hospitals Sussex NHS Foundation Trust (279)

Support Secretary - Rheumatology

Information:

This job is now closed

Job summary

A fantastic opportunity has arisen for an experienced support secretary to join our Rheumatology team at Worthing Hospital.

We are looking for an efficient, professional secretary to join our team. If you have excellent typing skills, are a good communicator with good organisational skills and have a strong desire to deliver outstanding care to our patients, then this could be the role for you.

To support the Band 4 secretaries within the Rheumatology Department and to provide effective administrative support to the clinicians and wider team.

Main duties of the job

To support the Band 4 Secretaries to provide an efficient and effective secretarial service to the Consultants and clinical teams.

Typing of various clinical letters as appropriate within the speciality and other correspondence from audio dictation using Word.

Responding to patient queries and booking patient appointments.

Prioritising work according to changing demands.

To ensure filing is carried out on a regular basis.

To use and obtain information from the Patient Administration System and obtain case notes via the tracking system.

To maintain good communication with the Consultants, their supporting staff, and other staff within the department, as well as patients and members of the public.

Receive telephone enquiries from patients, their relatives, GP's and other departments within the Trust and other Hospitals.

To liaise with other secretarial staff, particularly within the same directorate, and to ensure that cover arrangements are facilitated by working as a team member.

About us

Join us atUHSussex, every day is different, you can be the change, better neverstops

AtUHSussexwe're proud to be at the heart of the NHS. As one of theUK's largest acute Trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

Improving lives:We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put ourPatient First.Our mission is summed up by our 'where better never stops' motto and no matter the role atUHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex.We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourwellbeing programmefor staff which is extensive and designed to support you when you need itbecausewe know that to look after others we must first look after ourselves.

Build a career with us:As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosingUHSussexyou are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that youdo.

Details

Date posted

31 October 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

279-5764386-OCT23

Job locations

Worthing Hospital

Lyndhurst Road, Worthing

Worthing

BN11 2DH


Job description

Job responsibilities

To deal with general enquiries in an appropriate and sensitive manner as efficiently as possible either in person, over the telephone or in writing.

Providing cover for annual leave and sickness, as required and as directed by line manager.

To use and obtain information from the PAS system, updating and extracting patient information on a daily basis.

Using systems i.e. Bighand / Docman / Evolve and Microsoft Office on a daily basis.

Job description

Job responsibilities

To deal with general enquiries in an appropriate and sensitive manner as efficiently as possible either in person, over the telephone or in writing.

Providing cover for annual leave and sickness, as required and as directed by line manager.

To use and obtain information from the PAS system, updating and extracting patient information on a daily basis.

Using systems i.e. Bighand / Docman / Evolve and Microsoft Office on a daily basis.

Person Specification

Qualifications

Essential

  • GCSE level C or above in Maths and English

Desirable

  • RSA II or equivalent experience

Skills

Essential

  • Good Knowledge of MS Office
  • Excellent Communication Skills
  • Office Experience
  • Good numeracy and literacy skills

Desirable

  • Accurate Audio typing
  • Previous secretarial in acute/healthcare setting

People Management and Development

Essential

  • Flexibility and adaptability to changing situations
  • Ability to deal with challenging situations with empathy/tact and diplomacy

Desirable

  • Ability to develop and maintain supportive relationships within a team

Specific Requirements

Essential

  • Proven Organisational Skills
  • Ability to prioritise workload and work to deadlines
  • Ability to maintain patient confidentiality

Desirable

  • Ability to multi-task

Freedom to Act

Essential

  • Ability to use own judgement/initiative

Desirable

  • Ability to problem solve and adapt to changing situations
Person Specification

Qualifications

Essential

  • GCSE level C or above in Maths and English

Desirable

  • RSA II or equivalent experience

Skills

Essential

  • Good Knowledge of MS Office
  • Excellent Communication Skills
  • Office Experience
  • Good numeracy and literacy skills

Desirable

  • Accurate Audio typing
  • Previous secretarial in acute/healthcare setting

People Management and Development

Essential

  • Flexibility and adaptability to changing situations
  • Ability to deal with challenging situations with empathy/tact and diplomacy

Desirable

  • Ability to develop and maintain supportive relationships within a team

Specific Requirements

Essential

  • Proven Organisational Skills
  • Ability to prioritise workload and work to deadlines
  • Ability to maintain patient confidentiality

Desirable

  • Ability to multi-task

Freedom to Act

Essential

  • Ability to use own judgement/initiative

Desirable

  • Ability to problem solve and adapt to changing situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

Worthing Hospital

Lyndhurst Road, Worthing

Worthing

BN11 2DH


Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

Worthing Hospital

Lyndhurst Road, Worthing

Worthing

BN11 2DH


Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Assistant Operational Manager

Elleana O'Neill

elleana.o'neill@nhs.net

07769957636

Details

Date posted

31 October 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

279-5764386-OCT23

Job locations

Worthing Hospital

Lyndhurst Road, Worthing

Worthing

BN11 2DH


Supporting documents

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