Job summary
We are looking for a efficient and enthusiastic individual to provide a comprehensive secretarial and administrative service for the Consultants and medical staff for the St Richards Hospital Ophthalmology team. The successful candidate must possess excellent communication skills and will need to be competent with the use of MS office and internal systems. The post holder should have excellent typing skills. They will also be required to perform general office duties including answering phone calls, opening post, filing, photocopying, accurately proof-reading documents and entering data onto department databases.
Main duties of the job
- Regularly reviewing / booking and validating from consultant's f/u pending lists
- Actioning CRB (Clinic rebook) requests for consultants leave and template changes
- Tracking and chasing of results / diagnostics / patient updates
- Review future clinics to ensure utilised, highlighting any unutilised / capacity issues
- Support typing and booking appointments
- Reviewing (past) clinic arrivals / outcomes ensuring all actioned have been completed on PAS
About us
Join us atUHSussex, every day is different, you can be the change, better neverstops
AtUHSussexwe're proud to be at the heart of the NHS. As one of theUK's largest acute Trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Improving lives:We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put ourPatient First.Our mission is summed up by our 'where better never stops' motto and no matter the role atUHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex.We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourwellbeing programmefor staff which is extensive and designed to support you when you need itbecausewe know that to look after others we must first look after ourselves.
Build a career with us:As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosingUHSussexyou are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that youdo.
Job description
Job responsibilities
To manage a full and comprehensive medical secretarial service for the Ophthalmology department.
To act as the first point of contact for all forms of communication with Clinicians.
To monitor the timetable, taking an overview of the inpatient and outpatient commitments to ensure resources are not wasted.
To provide cover for other departments within the Ophthalmology.
Work without supervision, problem solve and take initiative where required.
Co-ordinate and oversee workload of any band 3 Support Secretaries and band 2 Admin Assistants who may assist with the department workload to ensure KPIs are met.
To act as the first point of contact between the Consultants and their teams, maintaining good communication with them and other staff in the department, as well as patients and members of the public.
Job description
Job responsibilities
To manage a full and comprehensive medical secretarial service for the Ophthalmology department.
To act as the first point of contact for all forms of communication with Clinicians.
To monitor the timetable, taking an overview of the inpatient and outpatient commitments to ensure resources are not wasted.
To provide cover for other departments within the Ophthalmology.
Work without supervision, problem solve and take initiative where required.
Co-ordinate and oversee workload of any band 3 Support Secretaries and band 2 Admin Assistants who may assist with the department workload to ensure KPIs are met.
To act as the first point of contact between the Consultants and their teams, maintaining good communication with them and other staff in the department, as well as patients and members of the public.
Person Specification
Essential
Essential
- RSA III or equivalent
- Educated to GCSE level with A-C Maths & English.
- Minimum of 3yrs high level secretarial experience
- Excellent knowledge of MS office
- Excellent knowledge of a full range of secretarial procedures & office duties
- Excellent communication skills, both verbal and written
- Flexible team worker
Desirable
- Previous NHS Medical Secretary experience
- Managing challenging behaviour
Person Specification
Essential
Essential
- RSA III or equivalent
- Educated to GCSE level with A-C Maths & English.
- Minimum of 3yrs high level secretarial experience
- Excellent knowledge of MS office
- Excellent knowledge of a full range of secretarial procedures & office duties
- Excellent communication skills, both verbal and written
- Flexible team worker
Desirable
- Previous NHS Medical Secretary experience
- Managing challenging behaviour
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
