Accommodation Officer

University Hospitals Sussex NHS Foundation Trust (279)

This job is now closed

Job summary

The accommodation department is looking to recruit a highly motivated and well-organised person with excellent computer and communication skills for the position of Accommodation officer. Previous experience as a letting agent or travel agent would be highly beneficial. The post is mainly based at Worthing Hospital, but occasional cover at St. Richard's Hospital might be required.

The new post holder would support the Trust's Accommodation Manager and Assistant Accommodation Manager in all aspects of providing the Trust's residential accommodation, for all grades of staff. The main duties of a successful candidate would be the allocation of accommodation, and ensuring that tenancy agreements and protocols are in place for the recovery of rent and deposits. Liaising with the residents concerned.

Main duties of the job

Arrange and confirm bookings, through agencies and departments.
Dealing with telephone and email enquiries. Provide over the counter service at the accommodation office reception including receiving monies and card payments via PDQ
Liaise with finance for deduction of rents and deposits from employees' salary
Calculate cost of accommodation.
Check for the rent payments to be received on time.
Takes an active role in organizing the doctor's changeover and allocation of rooms.
Allocate rooms for locum doctors, ensuring invoices are requested.
Design posters and handbooks for distribution
Takes responsibility for the office in the absence of Assistant Accommodation Manager.

About us

Join us atUHSussex, every day is different, you can be the change, better neverstops

AtUHSussexwe're proud to be at the heart of the NHS. As one of theUK's largest acute Trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

Improving lives:We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put ourPatient First.Our mission is summed up by our 'where better never stops' motto and no matter the role atUHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex.We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourwellbeing programmefor staff which is extensive and designed to support you when you need itbecausewe know that to look after others we must first look after ourselves.

Build a career with us:As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosingUHSussexyou are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that youdo.

Date posted

31 August 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

279-5611044-AUG23

Job locations

Worthing Hospital

Lyndhurst Rd,

Worthing

BN112DH

Job description

Job responsibilities

Arrange and confirm bookings, through agencies and departments.
Dealing with telephone and email enquiries. Provide over the counter service at the accommodation office reception including receiving monies and card payments via PDQ
Liaise with finance for deduction of rents and deposits from employees salary
Takes an active role in organising the doctors changeover and allocation of rooms.
Allocate rooms for locum doctors, ensuring invoices are requested.
Design posters and handbooks for distribution
Ability to deal with tenants complaints in a calm and reassuring manner.
Provide postal service for tenants and return unwanted mail.
To follow the Trusts accommodation policies and procedures including Health and Safety, Manual Handling, Back Awareness and COSHH
Issuing of possession notices and Assured Short hold Tenancies ensuring that they are administered in the correct format in line with the Housing Act and any changes in legislation.
Recording faults. Checking and signing for work completed by contractors and management of keys given out.

Job description

Job responsibilities

Arrange and confirm bookings, through agencies and departments.
Dealing with telephone and email enquiries. Provide over the counter service at the accommodation office reception including receiving monies and card payments via PDQ
Liaise with finance for deduction of rents and deposits from employees salary
Takes an active role in organising the doctors changeover and allocation of rooms.
Allocate rooms for locum doctors, ensuring invoices are requested.
Design posters and handbooks for distribution
Ability to deal with tenants complaints in a calm and reassuring manner.
Provide postal service for tenants and return unwanted mail.
To follow the Trusts accommodation policies and procedures including Health and Safety, Manual Handling, Back Awareness and COSHH
Issuing of possession notices and Assured Short hold Tenancies ensuring that they are administered in the correct format in line with the Housing Act and any changes in legislation.
Recording faults. Checking and signing for work completed by contractors and management of keys given out.

Person Specification

Experience

Essential

Educated to a standard equivalent to A' level or above. And RSA2 or have relevant experience.
To have worked in a similar role

Desirable

NVQ 3
Supervisory experience
Knowledge of housing and tenancy legislation

Person Specification

Experience

Essential

Educated to a standard equivalent to A' level or above. And RSA2 or have relevant experience.
To have worked in a similar role

Desirable

NVQ 3
Supervisory experience
Knowledge of housing and tenancy legislation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.