University Hospitals Sussex NHS Foundation Trust (279)

Breast Screening Administrator

This job is now closed

Job summary

We are looking for a well-organised, motivated individual to join our busy and friendly team within the West Sussex Breast Screening Department.

You will be required to work to a high standard of accuracy and be able to demonstrate initiative in planning your own workload in a way that supports the Breast Screening department. We require the candidate to have a good attendance record and be flexible in their approach to work, we are also flexible towards colleagues within service demands as a work/life balance is extremely important to us.

The successful post holder should have a proactive and friendly attitude and be able to demonstrate substantial administrative experience and be able to meet the main duties of the role as identified in the job description. We are a busy department and call volumes are high, experience with call handling is essential.

The role will require covering reception at times and going into clinical/patient waiting areas which is patient facing therefore as per the new government guidance the candidate will NEED to be FULLY COVID vaccinated.

Main duties of the job

You must be able to work under your own initiative, possess excellent organisational skills and be experienced in dealing with confidential information.

It would be desirable for the candidate to have experience within a screening setting and have knowledge of using NBSS (National Breast Screening data base), CRIS and somerset.

The candidate would be prepping multidisciplinary team meeting paperwork, covering reception, booking patients on our NBSS system and assisting with queries, responsible for the administration of one of the mobile units and covering when necessary, typing letters, filing and the general day to day office work. It is important that the candidate is a team player and supports the team with a proactive approach.

Please review the job description for full details.

About us

Join us atUHSussex, every day is different, you can be the change, better neverstops

AtUHSussexwe're proud to be at the heart of the NHS. As one of theUK's largest acute Trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

Improving lives:We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put ourPatient First.Our mission is summed up by our 'where better never stops' motto and no matter the role atUHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex.We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourwellbeing programmefor staff which is extensive and designed to support you when you need itbecausewe know that to look after others we must first look after ourselves.

Build a career with us:As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosingUHSussexyou are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

Date posted

11 July 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

279-WOR5425719-JUL23

Job locations

Worthing Hospital, West Sussex Breast Care Centre

Lyndhurst Road

Worthing

BN11 2DH

Job description

Job responsibilities

Demonstrate respect, dignity and privacy of all staff and patients and act with kindness and courtesy.
Effectively liaise with medical, nursing and administrative staff and other departments to allow timely management of client/patient throughput
Communicate effectively with clients, patients, their carers and co-workers utilising a variety of communication styles where barriers to communication may exist and where there may be varying levels of ability to understand. Able to communicate complex information, and possibly negotiate, in a calm and professional manner with clients who may be extremely angry or distressed.
Attend regular staff meetings to ensure effective communication of departmental standards and issues.

Job description

Job responsibilities

Demonstrate respect, dignity and privacy of all staff and patients and act with kindness and courtesy.
Effectively liaise with medical, nursing and administrative staff and other departments to allow timely management of client/patient throughput
Communicate effectively with clients, patients, their carers and co-workers utilising a variety of communication styles where barriers to communication may exist and where there may be varying levels of ability to understand. Able to communicate complex information, and possibly negotiate, in a calm and professional manner with clients who may be extremely angry or distressed.
Attend regular staff meetings to ensure effective communication of departmental standards and issues.

Person Specification

Knowledge and experience

Essential

At least 1 year office related work

Desirable

Knowledge of medical terminology
Experience using the National Breast Screening System (NBSS), CRIS and Somerset

Qualifications

Essential

Good general education
GCSE English A-C
MICROSOFT OFFICE Word, Excel & Outlook

Desirable

An appropriate qualification in word processing or typing, preferably RSA/NVQ 2 or above

Planning and Organisational

Essential

Evidence of managing own time effectively
Evidence of maintaining attention to detail under pressure

Patient/Client care

Essential

Maintain accurate and confidential records
Evidence of a challenging situation with a patient and how it was handled (I)

Personal Qualities

Essential

Able to work as part of a team
Telephone manner (polite and helpful)
Reliable and conscientious
Adaptable and flexible work approach
Good attendance record

Communication and Relationship skills

Essential

Polite and friendly

Physical skills

Essential

Able to use a keyboard and mouse

Behaviours and Attitudes

Essential

Demonstrates trusts values and behaviours at interview with examples

Person Specification

Knowledge and experience

Essential

At least 1 year office related work

Desirable

Knowledge of medical terminology
Experience using the National Breast Screening System (NBSS), CRIS and Somerset

Qualifications

Essential

Good general education
GCSE English A-C
MICROSOFT OFFICE Word, Excel & Outlook

Desirable

An appropriate qualification in word processing or typing, preferably RSA/NVQ 2 or above

Planning and Organisational

Essential

Evidence of managing own time effectively
Evidence of maintaining attention to detail under pressure

Patient/Client care

Essential

Maintain accurate and confidential records
Evidence of a challenging situation with a patient and how it was handled (I)

Personal Qualities

Essential

Able to work as part of a team
Telephone manner (polite and helpful)
Reliable and conscientious
Adaptable and flexible work approach
Good attendance record

Communication and Relationship skills

Essential

Polite and friendly

Physical skills

Essential

Able to use a keyboard and mouse

Behaviours and Attitudes

Essential

Demonstrates trusts values and behaviours at interview with examples

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

Worthing Hospital, West Sussex Breast Care Centre

Lyndhurst Road

Worthing

BN11 2DH

Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

Worthing Hospital, West Sussex Breast Care Centre

Lyndhurst Road

Worthing

BN11 2DH

Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)