Job summary
Clinical Data Assistant
Base: Crawley HQ or Medway will be your base however, hybrid working will be offered after successful training is completed onsite
Hours: Full time (37.5 hours per week)
Type of contract: 12 month Fixed term contract
Our team and role:
The South East Coast Ambulance Service (SECAmb) have an exciting opportunity for an enthusiastic and motivated individual to work within our IBIS Team. Our team enable our front-line staff to access Do Not Attempt Cardio-Pulmonary Resuscitation documents (DNACPR) and Recommended Summary Plan for Emergency Care and Treatment documents (ReSPECT) for our most vulnerable and complex patients.
You will also facilitate our History Marking process within the Trust, to ensure our staff are made aware of risks regarding violence and aggression.The successful candidate will be joining the team at an exciting time as we transition through some key changes, this presents a great opportunity for someone who is adaptable and flexible as your responsibilities will expand over the next few months.
Main duties of the job
What will you be responsible for:
The successful candidate will be responsible for a variety of administrative tasks in relation to the management of patient care plans and records, including but not limited to the following:
- Accurately entering all relevant patient data into the patient management system
- Managing administrative tasks within the department as required
- Communicating with external HCPs who have made a PSI request to obtain further patient information as required.
- Managing the department inbox in a timely manner
- Uploading written patient specific instructions onto our systems and placing markers on our dispatch system
About us
- Option to join NHS pension scheme
- A minimum 27 days' holiday each year, increasing after 5 years' service.
- Personal and professional development and training opportunities.
- Salary Sacrifice schemes for cars or push bikes.
- Access to occupational health and counselling services.
- Award winning wellbeing hub
- Back up buddy App
- Access to NHS discounts, offering NHS employees a range of money-saving deals.
Job description
Job responsibilities
What you will need:
- Strong administration skills and is competent in using Microsoft Outlook, Excel and Word
- Excellent communication and listening skills
- Experience taking minutes in meetings
- An empathetic and caring approach
- A passion for delivering the highest level of customer service
- Experience working in a fast paced environment
- Ideally you will have experience in a healthcare environment or a passion to work in healthcare
No agencies please
Job description
Job responsibilities
What you will need:
- Strong administration skills and is competent in using Microsoft Outlook, Excel and Word
- Excellent communication and listening skills
- Experience taking minutes in meetings
- An empathetic and caring approach
- A passion for delivering the highest level of customer service
- Experience working in a fast paced environment
- Ideally you will have experience in a healthcare environment or a passion to work in healthcare
No agencies please
Person Specification
Qualifications
Essential
- A Minimum of three GCSEs or 'O' Level qualification, Grade C and above or the equivalent qualification including GNVQ, NVQ etc
Knowledge & Experience
Essential
- Significant experience confusing computer-based data input systemsdge
Desirable
- Prior knowledge of medical terminology in particular around Do not attempt cardiopulmonary resuscitation (DNACPR), Recommended Summary Plan for Emergency Care and Treatment (ReSPECT) and Patient Specific Instructions (PSI)
Skills
Essential
- o Good keyboard and computer skills. Excellent communication and listening skills. Elocution that is disposed to effective communication with colleagues over the telephone/radio. Ability to multi task and prioritise. Ability to work both independently and as part of a team. Organised and priority conscious. o Experience of taking minutes / actions at meetings o Highly competent in use of Microsoft Excel, Word o Experienced user of email and web browsers
Desirable
- Data Entry Experience. Previous Telephony Experience. o Experience of managing multiple inboxes (Microsoft Outlook)
Person Specification
Qualifications
Essential
- A Minimum of three GCSEs or 'O' Level qualification, Grade C and above or the equivalent qualification including GNVQ, NVQ etc
Knowledge & Experience
Essential
- Significant experience confusing computer-based data input systemsdge
Desirable
- Prior knowledge of medical terminology in particular around Do not attempt cardiopulmonary resuscitation (DNACPR), Recommended Summary Plan for Emergency Care and Treatment (ReSPECT) and Patient Specific Instructions (PSI)
Skills
Essential
- o Good keyboard and computer skills. Excellent communication and listening skills. Elocution that is disposed to effective communication with colleagues over the telephone/radio. Ability to multi task and prioritise. Ability to work both independently and as part of a team. Organised and priority conscious. o Experience of taking minutes / actions at meetings o Highly competent in use of Microsoft Excel, Word o Experienced user of email and web browsers
Desirable
- Data Entry Experience. Previous Telephony Experience. o Experience of managing multiple inboxes (Microsoft Outlook)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
