Job summary
South East Coast Ambulance Serviceworks across a diverse geographical area of 3,600 square miles which includes densely populated urban areas, sparsely populated rural areasand some of the busiest stretches of motorway in the country. We employ over 4,000 staff over 110 sites with our Head Office in Crawley and over 90% of our staff care for patients either face to face or over the phone.
Our work environment is demanding, high intensity and rewarding in equal measure and spans four Integrated Care Systems requiring a high degree of resilience and a commitment to collaborative working both within and outside the Trust.
SECAmb works to demanding, high intensity performance standards across four Integrated Care Systems and executive roles require a high degree of resilience and the ability to work in partnership both within and outside the Trust.
The Executive Director of Operations also works collaboratively with the Executive Director of HR and OD and recognised Trade Unions to achieve as safe and positive environment for staff as possible.
The post holder works very closely with the Executive Director of Planning and Business Development and the Chief Operating Officer who ensures that the pace and scope of the work of the three directorates are in sync.
Main duties of the job
As Executive Director of Operations you will lead professional operational delivery to ensure high quality services that are responsive, safe and effective. In addition you will champion the transition activities for the Trust's in its strategic journey to a clinically-led organisation.
A vital focus for the role will be the delivery of a positive culture across the Trust underpinned by our values.
The Directors are based in Trust HQ in Crawley but are required to travel across the geography of the Trust. All Directors are part of the Executive on call rota that requires the ability to be in the three counties at short notice
About us
- Option to join NHS pension scheme
- A minimum 27 days' holiday each year, increasing after 5 years' service.
- Personal and professional development and training opportunities.
- Salary Sacrifice schemes for cars or push bikes.
- Access to occupational health and counselling services.
- Award winning wellbeing hub
- Back up buddy App
- Access to NHS discounts, offering NHS employees a range of money-saving deals.
Job description
Job responsibilities
- Ensure the delivery of high quality urgent and emergency care services to the patients and population of the south east coast area.
- Provide leadership to directorate staff in line with Trust values and desired diverse and inclusive culture in order to maximise effectiveness, efficiency and experience of frontline and call centre operations.
- Deliver services to the required performance standards as set out by national and locally agreed targets and KPIs so that patients receive a timely and responsive service.
- Achieve service delivery within agreed financial envelope in order to help ensure the Trust achieves its financial targets and becomes sustainable in the longer term.
- Drive quality improvements in the delivery and organisation of services and the education and professionalism of staff to ensure a modern responsive service to patients
Job description
Job responsibilities
- Ensure the delivery of high quality urgent and emergency care services to the patients and population of the south east coast area.
- Provide leadership to directorate staff in line with Trust values and desired diverse and inclusive culture in order to maximise effectiveness, efficiency and experience of frontline and call centre operations.
- Deliver services to the required performance standards as set out by national and locally agreed targets and KPIs so that patients receive a timely and responsive service.
- Achieve service delivery within agreed financial envelope in order to help ensure the Trust achieves its financial targets and becomes sustainable in the longer term.
- Drive quality improvements in the delivery and organisation of services and the education and professionalism of staff to ensure a modern responsive service to patients
Person Specification
Education, Training and Work Qualifications
Essential
- Masters level qualification
- Demonstrable evidence of CPD
- Senior leadership in a critical high intensity emergency environment or ambulance sector
- Providing Board assurance on compliance is demonstrated in the outcome of previous roles
Experience
Essential
Person Specification
Education, Training and Work Qualifications
Essential
- Masters level qualification
- Demonstrable evidence of CPD
- Senior leadership in a critical high intensity emergency environment or ambulance sector
- Providing Board assurance on compliance is demonstrated in the outcome of previous roles
Experience
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).