Job summary
- Salary: Band 6 : £35,392 - £42,618 per annum
- Locations: Crawley HQ or Medway
- Hours per week: Full time, 37.5hrs per week
If you are a current SECAmb employee, by applying for this position, if successful you will move to the terms and conditions associated with the post. Any unsocial hours payments will be paid under the Section 2 agreement of agenda for change. Section 2 unsocial hours will need to be claimed via your monthly timesheet. More information regarding Section 2 can be found in the Agenda for Change handbook and on the our dedicatedSection 2 page on The Zone.
DBS Requirement:A DBS check will be required for anyone new to the Trust or for internal employees who have not needed a DBS for their role previously. The check will be done prior to interview.
Main duties of the job
The post holder will be responsible for the audit of EOC Clinicians and Clinical Safety Navigators. They will then document the results, deliver developmental feedback and document the outcome, using own initiative and with minimal supervision.
The post holder will be a nurse or paramedic with significant experience in face-to-face care and telephone triage. They will be a subject matter expert for use of the NHS Pathways system and the principles of telephone triage. As such, they will provide support to Clinical leaders in the developmental action plans as part of performance management processes.
A large part of the individual's workload will be routine audit activity, however, they will also take part in a schedule of specialist audit projects outside of this. For example, for the audit of cardiac arrest and sepsis calls they will produce audit reports that detail the Trust's performance in handling these calls and a developmental action plan to address shortcomings.
About us
- NHS Pension Scheme
- A minimum 27 days' holiday each year, increasing after 5 years' service.
- Personal and professional development and training opportunities.
- Salary Sacrifice schemes for cars or push bikes.
- Access to occupational health and counselling services.
- Award winning wellbeing hub
- Back up buddy App
- Access to NHS discounts, offering NHS employees a range of money-saving deals.
Job description
Job responsibilities
In addition, the individual will undertake a one in six rotation through EOC to undertake call handling duties. They will interpret the patients description of their symptoms, analyse the information given and deliver a safe and appropriate level of care. This will ensure knowledge of practice and clinical credibility are maintained.
During their time in EOC, they will be expected to maintain their status as a subject matter expert and provide advice and support to junior colleagues.
The role will be working a rota pattern to be agreed after appointment, which will cover Monday to Sunday 08:00 02:00 comprising of 8 10hrs shifts which will offer up to 20% unsocial hours pay. Dual role will also be considered.
It maybe required that you carry out some first line management, therefore the post holder will provide leadership with regards to day-to-day working activities, on-going development, sickness management and appraisals of their direct reports.
Pls refer to full Job Description document for comprehensive list of responsibilities.
Job description
Job responsibilities
In addition, the individual will undertake a one in six rotation through EOC to undertake call handling duties. They will interpret the patients description of their symptoms, analyse the information given and deliver a safe and appropriate level of care. This will ensure knowledge of practice and clinical credibility are maintained.
During their time in EOC, they will be expected to maintain their status as a subject matter expert and provide advice and support to junior colleagues.
The role will be working a rota pattern to be agreed after appointment, which will cover Monday to Sunday 08:00 02:00 comprising of 8 10hrs shifts which will offer up to 20% unsocial hours pay. Dual role will also be considered.
It maybe required that you carry out some first line management, therefore the post holder will provide leadership with regards to day-to-day working activities, on-going development, sickness management and appraisals of their direct reports.
Pls refer to full Job Description document for comprehensive list of responsibilities.
Person Specification
Qualitfications
Essential
- Registered nurse or paramedic, with at least two years' face-to-face clinical experience
- Minimum of three GCSE's or 'O' Level qualification, Grade C and above or the equivalent qualification including GNVQ, NVQ level 2
- Demonstrates a proven track record as an NHS Pathways Clinician, delivering consistently compliant audit scores.
- NHS Pathways Coach's Qualification with a minimum of 6 months coaching experience. Or, NHS Pathways Trainer Qualification with a minimum of six months training experience
Desirable
Experience
Essential
- Able to demonstrate a minimum of 6 months experience in using NHSP to a compliant level.
- Excellent understanding of the ambulance service and Emergency Operations Centre (EOC) or 111 Environment.
Knowledge
Essential
- Good working knowledge of the wider NHS structure and agenda.
- Detailed working knowledge of operational processes in telephone triage.
- In depth knowledge of NHS Pathways systems and principles of telephone triage
- Technical knowledge of Computer Aided Dispatch, telephony system, voice recorder, GRS, and admin systems to enable first line support to direct reports before escalation to IT support.
Person Specification
Qualitfications
Essential
- Registered nurse or paramedic, with at least two years' face-to-face clinical experience
- Minimum of three GCSE's or 'O' Level qualification, Grade C and above or the equivalent qualification including GNVQ, NVQ level 2
- Demonstrates a proven track record as an NHS Pathways Clinician, delivering consistently compliant audit scores.
- NHS Pathways Coach's Qualification with a minimum of 6 months coaching experience. Or, NHS Pathways Trainer Qualification with a minimum of six months training experience
Desirable
Experience
Essential
- Able to demonstrate a minimum of 6 months experience in using NHSP to a compliant level.
- Excellent understanding of the ambulance service and Emergency Operations Centre (EOC) or 111 Environment.
Knowledge
Essential
- Good working knowledge of the wider NHS structure and agenda.
- Detailed working knowledge of operational processes in telephone triage.
- In depth knowledge of NHS Pathways systems and principles of telephone triage
- Technical knowledge of Computer Aided Dispatch, telephony system, voice recorder, GRS, and admin systems to enable first line support to direct reports before escalation to IT support.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
