Job summary
Operating Unit Manager East EOC
Base: Medway MRC Bredgar Road ME8 6PL
Band: 8b £58,972 - £68,525 per annum NHS Agenda for Change
Hours: Full time 37.5 hours per week
Type ofcontract: Permanent
Tactical On-Call 9.5%
An exciting opportunity has arisen to undertake the role of Operating Unit Manager (OUM) Emergency Operations Centre (EOC). You will be expected to be flexible and mobile across all EOC locations on a periodic basis. The role will be interchangeable with all other OUM roles within the EOC department and may be subject to rotation. The successful post holder will have the ability to lead, motivate and manage a team effectively, with the ability to influence and negotiate. You will have a full understanding of EOC operational performance indicators and the ability to translate our strategic goals into effective and achievable operational plans.
Main duties of the job
You will provide highly visible and effective leadership for the EOC and be at the heart of the operational delivery of the Trust.
- Be educated to MSc/MA level or equivalent evidenced experience
- Have experience in managing a large and diversely distributed workforce
- Have a strong track record of people leadership
- Have the ability to develop clear objectives and monitor progress and outcomes
- Have an excellent understanding of the pre-hospital environment and wider NHS
About us
We are proud to offer family-friendly policies, a cycle-to-work scheme and an award-winning Wellbeing Hub.
Our Pride in SECAmb network champions a positive working environment and policy framework for LGBT staff which is open, supportive and promotes equality of opportunity, alongside other groups and forums, such as Enable, our carers and disability network; Aspire, our cultural diversity network; and our Staff Engagement Forum.
We operate an award-winning Wellbeing Hub to help staff achieve a better work/life balance and receive the mental and physical support they need to perform in what is undoubtedly a challenging role.
Job description
Job responsibilities
Please see attached Job Description and Personal Specification for detailed responsibilities for this role.
Job description
Job responsibilities
Please see attached Job Description and Personal Specification for detailed responsibilities for this role.
Person Specification
Quals and Training
Essential
- Educated to MSc/MA level in a leadership or business related discipline or equivalent professional experience. (2)
- MS knowledge and CAD and dispatch experience.
Desirable
- Hold a BSc in Paramedic Science or Practice
Knowledge
Essential
- Knowledge and experience of working in busy customer service call centres
- Excellent understanding of NHS regulatory frameworks including (but not limited to) the CQC and NHSE/I, ARP
Experience
Essential
- Experience of leading a graduate calibre clinical workforce - using a transformational and inclusive style.
- Experience of managing budgets in excess of £7.5m per annum for staff pay, £0.2m for non-pay and £1m for operational meal breaks.
- Experience of incident command i.e. acting as a Tactical/Operational Commander.
Skills
Essential
- Excellent communication skills including verbal and report writing for presentation to executive/board level.
- Excellent presentation skills - including media/Blue Light Partners
- Ability to deal with ambiguity and manage competing priorities, often in pressurised circumstances.
- Capable of managing department workload and adapting to changing priorities.
Personal Qualities
Essential
- High degree of emotional intelligence, able to recognise the needs of others and adapt behaviour accordingly.
- Tenacity along with the ability to work under extreme pressure.
- Drive and determination to succeed.
Person Specification
Quals and Training
Essential
- Educated to MSc/MA level in a leadership or business related discipline or equivalent professional experience. (2)
- MS knowledge and CAD and dispatch experience.
Desirable
- Hold a BSc in Paramedic Science or Practice
Knowledge
Essential
- Knowledge and experience of working in busy customer service call centres
- Excellent understanding of NHS regulatory frameworks including (but not limited to) the CQC and NHSE/I, ARP
Experience
Essential
- Experience of leading a graduate calibre clinical workforce - using a transformational and inclusive style.
- Experience of managing budgets in excess of £7.5m per annum for staff pay, £0.2m for non-pay and £1m for operational meal breaks.
- Experience of incident command i.e. acting as a Tactical/Operational Commander.
Skills
Essential
- Excellent communication skills including verbal and report writing for presentation to executive/board level.
- Excellent presentation skills - including media/Blue Light Partners
- Ability to deal with ambiguity and manage competing priorities, often in pressurised circumstances.
- Capable of managing department workload and adapting to changing priorities.
Personal Qualities
Essential
- High degree of emotional intelligence, able to recognise the needs of others and adapt behaviour accordingly.
- Tenacity along with the ability to work under extreme pressure.
- Drive and determination to succeed.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
