Job summary
- ER Manager
- Band 7 £46,148 - £52,809 per annum
- 12 Months Fixed Term contract/Secondment Opportunity
- Full time 37.5 hours/week
- Hybrid working
- Based in West Sussex & Surrey
Are you passionate about fostering a positive workplace environment? Do you have a strong background in employee relations and want to make a difference in a vital public service? If so, we have an exciting opportunity for you to join the South East Coast Ambulance NHS Foundation Trust as an Employee Relations Manager.
In this crucial role, you will lead on the management and resolution of complex employee relations issues, ensuring that our workforce is supported, engaged, and motivated. You will work closely with managers, trade unions, and other stakeholders to deliver a fair, consistent, and legally compliant approach to employee relations across the service.
Main duties of the job
To be the focal point for key stakeholders in employee relations matters, providing detailed guidance on the interpretation of Trust policies and procedures and employment legislation. Advise on all employee relations cases in a proactive and timely manner, i.e. Disciplinary, Grievance, Capability, and Attendance.
To ensure the provision of employee relations data that underpin local management of employment issues and Trust-wide understanding of trends and key issues.
To advise HR colleagues relating to employment law matters. To proactively identify policy development opportunities and work in conjunction with the HR and Policy Team to develop Trust policy and procedure.
About us
- NHS employees will be eligible to join the NHS Pension Scheme
- A minimum 27 days' holiday each year, increasing with service.
- Personal and professional development and training opportunities.
- Salary Sacrifice schemes for cars or push bikes.
- Access to our award-winning Wellbeing services
- Access to occupational health and counselling services.
- Access to NHS discounts, offering NHS employees a range of money-saving deals.
Job description
Job responsibilities
To deliver a credible customer focused service to managers and colleagues, based on good quality of advice, approachability, flexibility and responsiveness.
Develop effective communication and education materials for employees; ensuring the delivery of timely and accurate information to employees.
Contribute to the ongoing improvement of the HR Directorate ensuring that relevant legislation and national guidelines are applied consistently; identifying improvements that can be made to procedures used.
Contribute to the improvement of the ER Team and ensure that all duties are carried out in an organised and effective manner.
Highlight areas where service improvements could be made in own/team roles.
Keep updated with employment law issues and forthcoming legislation including identifying and rectifying any impact on the business and organisation wide policies and procedures.
To maintain close liaison with the Occupational Health and Wellbeing Department and work with line managers to ensure that any delays or issues with sickness absence aligned to cases are raised and actions are put in place to rectify problems in a timely manner.
Ensure HR Business Partners and relevant managers and stakeholders are kept abreast of progress with cases.
*Keen to hear from NHS colleagues who wish to take this as a secondment opportunity.
Job description
Job responsibilities
To deliver a credible customer focused service to managers and colleagues, based on good quality of advice, approachability, flexibility and responsiveness.
Develop effective communication and education materials for employees; ensuring the delivery of timely and accurate information to employees.
Contribute to the ongoing improvement of the HR Directorate ensuring that relevant legislation and national guidelines are applied consistently; identifying improvements that can be made to procedures used.
Contribute to the improvement of the ER Team and ensure that all duties are carried out in an organised and effective manner.
Highlight areas where service improvements could be made in own/team roles.
Keep updated with employment law issues and forthcoming legislation including identifying and rectifying any impact on the business and organisation wide policies and procedures.
To maintain close liaison with the Occupational Health and Wellbeing Department and work with line managers to ensure that any delays or issues with sickness absence aligned to cases are raised and actions are put in place to rectify problems in a timely manner.
Ensure HR Business Partners and relevant managers and stakeholders are kept abreast of progress with cases.
*Keen to hear from NHS colleagues who wish to take this as a secondment opportunity.
Person Specification
Qualification / Training
Essential
- Level 7 CIPD qualified or equivalent level of experience
- In-depth knowledge of HR practice and legislation across the employee lifecycle
- Driving Licence
Desirable
- MCIPD
- Knowledge of Agenda for Change
Experience
Essential
- Previous extensive experience in a senior advisory HR role within Employee Relations environment in a large, complex organisation
- Experience of providing ER advice on highly complex and sensitive issues to managers
- Experience of providing advice on and supporting organisational change processes
- Experience in handling grievance and disciplinary, performance management and sickness absence issues
- Experience in implementing OD and workforce strategies
- Experience of working with staff side / Trade union representatives in a unionised environment
Desirable
Person Specification
Qualification / Training
Essential
- Level 7 CIPD qualified or equivalent level of experience
- In-depth knowledge of HR practice and legislation across the employee lifecycle
- Driving Licence
Desirable
- MCIPD
- Knowledge of Agenda for Change
Experience
Essential
- Previous extensive experience in a senior advisory HR role within Employee Relations environment in a large, complex organisation
- Experience of providing ER advice on highly complex and sensitive issues to managers
- Experience of providing advice on and supporting organisational change processes
- Experience in handling grievance and disciplinary, performance management and sickness absence issues
- Experience in implementing OD and workforce strategies
- Experience of working with staff side / Trade union representatives in a unionised environment
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
