Organisation Development & Employee Engagement Advisor

Job description

Job responsibilities

OD interventions

• Manage allocated OD initiatives, including culture and values, staff engagement, retention, talent management and succession planning
• Work collaboratively across HR and with senior managers and leaders to identify and prioritise organisational needs and areas for improvement
• Use own expertise, data and insights, and knowledge of best practice to design effective models, systems and tools that improve organisational performance
• Analyse the reasons for staff turnover and develop plans and approaches to improve retention
• Ensure that all OD initiatives drive and enable diversity, inclusion and wellbeing, working collaboratively with the Inclusion and Wellbeing team
• Ensure alignment to SECAmb strategy and values
• Plan and project manage implementation, which may be through other teams (e.g., HR Business Partners and Advisors)
• Identify, manage and mitigate associated risks and issues
• Deliver expert training, coaching and training to support implementation

Research and benchmarking

• Research best practice in OD, drawing on NHS OD Community, NHS
• sector practice, and broader OD / HR trends and insights
• Benchmark SECAmb practice and performance against wider ambulance sector, NHS, and broader OD / HR
• Undertake analysis and prepare reports for Executive team and Board
• Identify and action opportunities for improvement

Performance Management

• Deliver the annual plan and process for performance management and performance appraisals
• Develop and implement appropriate guidelines, tools and resources support and equip managers and staff
• Ensure measurement and reporting of completion of performance management by business group /area
• Deliver annual review of the effectiveness of the performance management process and identify and action opportunities for
• improvement

Engagement

• Develop and implement the plan for the annual NHS Staff Survey and NHS National Quarterly Pulse Survey
• Undertake analysis of the survey report, and prepare reports for the Executive Management Board and business unit leadership teams to identify key insights and recommendations for improvement
• Develop an organisational annual plan to improve employee engagement, working collaboratively with stakeholders
• Works with HR Business Partners and HR Advisors to support the development of targeted plans to improve employee engagement at business group level
• Design and deliver the quarterly Pulse survey, ensuring that it tracks progress against the annual engagement plan
• Manages the provision of reports for each Pulse Survey, providing analysis of results and identifying findings and recommendations, withimplementation plans

Programmes and projects

• Manages effective commissioning of organisational development/interventions from external suppliers where needed
• Manages suppliers to ensure achievement of objectives and delivery to plan, and value for money

Evaluation

• Determine, monitor and implement appropriate KPIs to ensure that OD initiatives and projects are effective, deliver values for money and effectively contribute towards SECAmbs vision, mission and objectives
• Design and implement appropriate evaluation methodologies to assess the effectiveness and return on investment from OD initiatives
• Use data and insights from SECAmb, the ambulance sector and wider NHS, and best practice to drive continuous improvement in OD

Project management

• Plan and manage end to end organisation development projects, delivering to time, budget and quality
• Develop and implement associated communication and training plans and resources
• Manage associated risks and issues and ensures that controls are in place

Team contribution

• Actively contribute to an inclusive, attractive, safe and effective culture within the team and the wider organisation
• Consistently demonstrate SECAmb values
• Actively contribute to team performance, identifying opportunities for improvement
• Demonstrate a strong focus on understanding and meeting customer needs
• Work collaboratively across HR and with customers
• Deliver allocated work programmes and services cost effectively, efficiently and within agreed budget allocations.

Person Specification

Qualifications

Essential

• Level 7 qualification in Organisational Development or Design; human resources, psychology or related discipline, or demonstrated equivalent level of experience

Experience

Essential

• Expert knowledge of OD principles, models and methodologies
• Experience of designing and implementing effective OD interventions
• Experience in developing and implementing organisation-wide culture change programmes
• Experience of working in partnership with senior managers
• Experience in employee engagement and staff surveys

Skills

Essential

• Strong analytical skills
• Articulate and persuasive communicator with excellent interpersonal skills
• Ability to influence and drive business thinking at a senior level
• Excellent facilitation, presentation and training skills
• Strong project management skills
• Excellent planning and organisation skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

SECamb

Address

Nexus House

Gatwick Road

Crawley

RH10 9BG

Employer's website

https://www.secamb.nhs.uk/ (Opens in a new tab)