Community Mental Health Support Worker/Phlebotomist

Oxleas NHS Foundation Trust

The closing date is 07 May 2025

Job summary

An exciting opportunity has arisen to join the Community mental health in supporting our clients in the Clozapine clinic and physical health clinics. The support worker role will involve working alongside the clozapine nurse in the clozapine clinic, taking blood samples from service users with enduring mental health conditions, as well as providing assistance within physical health clinics and supporting the team with physical health interventions.

Main duties of the job

Working under the guidance of a Registered Mental Health Nurse to implement the delivery of quality nursing care, contributing to the physical, psychological, social, recreational, and spiritual care in a recovery-focused way through therapeutic engagement and activities, and taking steps to address any issues that arise. The job includes.

Identify patients and their personal information using their ID, documents
or other means
Determine the right venepuncture method based on patient age, health etc.
Reassure patients and help them relax
Find veins that are suitable for puncture
Draw blood using sterilized needles, vials and other equipment
Ensure optimal quality and quantity of samples
Label samples correctly and send or deliver them for testing
Answer patient questions and provide useful information
Keep accurate records on fluid specimens and tests
Adhere to all relevant health and safety standards while working
Use Clinical IT systems to ensure documentation is accurate and completed in a timely fashion

About us

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

We're Kind
We're Fair
We Listen
We Care

Date posted

24 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,176 to £30,225 a year pa inc

Contract

Permanent

Working pattern

Full-time

Reference number

277-7095204-CMH-A

Job locations

The Heights

68 The Heights

Charlton

SE7 8JH

Job description

Job responsibilities

Working in the Clozapine clinic, Physical wellbeing clinic and completing support worker tasks in the clinic and in the community when required.

You will need to be proficient in Phlebotomy, recording baseline physical health assessment, proficient in using IT systems, excellent interpersonal and communication skills.

Knowledge of Clozapine and the monitoring requirements would be an advantage as well as working within a Mental Health environment or having experience and understanding of Mental Health conditions.

Job description

Job responsibilities

Working in the Clozapine clinic, Physical wellbeing clinic and completing support worker tasks in the clinic and in the community when required.

You will need to be proficient in Phlebotomy, recording baseline physical health assessment, proficient in using IT systems, excellent interpersonal and communication skills.

Knowledge of Clozapine and the monitoring requirements would be an advantage as well as working within a Mental Health environment or having experience and understanding of Mental Health conditions.

Person Specification

Phlebotomy

Essential

Be proficient in Phlebotomy skills

Desirable

To have 2 years experience in using phlebotomy skills

Mental Health Experience

Essential

experience within a mental health setting

Desirable

experience within a community mental health setting.

Communication skills

Essential

Good Level of written communication skills.
Proficient in using IT programmes and systems, like RIO, London care

Desirable

Knowledge of excel, word

Person Specification

Phlebotomy

Essential

Be proficient in Phlebotomy skills

Desirable

To have 2 years experience in using phlebotomy skills

Mental Health Experience

Essential

experience within a mental health setting

Desirable

experience within a community mental health setting.

Communication skills

Essential

Good Level of written communication skills.
Proficient in using IT programmes and systems, like RIO, London care

Desirable

Knowledge of excel, word

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information