Job summary
We are looking for a highly motivated individual who is organised, and process driven to provide leadership and management to the Greenwich Community Podiatry administration and receptionist team. You will need to be highly organised to be able to handle scheduling, documentation, data input, resource management and answering the telephone.
We are a very busy service so an experienced, proactive and enthusiastic person is needed.
Main duties of the job
Act as a pivotal communication link for the Podiatry Service.
Processing correspondence and answering telephone calls appropriately.
Planning and co-ordinating the teams' workload including collection, collating and analysing of data for the Podiatry Service. Ensure processes are in place for the smooth running of the service.
Submitting data to deadline.
Managing diaries, arranging meetings and minute taking.
Efficiently manage resources and supplies to support the teams operation.
Managing and supervising other administrative staff.
Supporting staff to access / deal with issues with IT systems.
About us
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.
We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.
Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
- We're Kind
- We're Fair
- We Listen
- We Care
Job description
Job responsibilities
The senior administrator is responsible for managing and coordinating all administrative tasks and processes with the Greenwich Community Podiatry Team.
To provide administrative support to the Podiatry Team.
Able to manage diaries / arrange meetings and take comprehensive minutes of meetings.
Maintain accurate documentation including statistical information ensuring processes are in place to capture the data required.
Resource management - ordering equipment supplies required to ensure the team operation is smooth and seamless
Monitor staffing levels within the administration team and to arrange cover for the team during periods of sickness and leave; anticipating staff shortages and problem areas and to take action to minimise the impact of these on service delivery.
Monitor compliance with policy / guidelines / protocols across health and social care.
Strong communication skills to ensure that communication channels are clear and effective.
Ability to recognise and resolve administrative problems / issues.
To identify training and development needs for the administration team.
Job description
Job responsibilities
The senior administrator is responsible for managing and coordinating all administrative tasks and processes with the Greenwich Community Podiatry Team.
To provide administrative support to the Podiatry Team.
Able to manage diaries / arrange meetings and take comprehensive minutes of meetings.
Maintain accurate documentation including statistical information ensuring processes are in place to capture the data required.
Resource management - ordering equipment supplies required to ensure the team operation is smooth and seamless
Monitor staffing levels within the administration team and to arrange cover for the team during periods of sickness and leave; anticipating staff shortages and problem areas and to take action to minimise the impact of these on service delivery.
Monitor compliance with policy / guidelines / protocols across health and social care.
Strong communication skills to ensure that communication channels are clear and effective.
Ability to recognise and resolve administrative problems / issues.
To identify training and development needs for the administration team.
Person Specification
Qualifications
Essential
- NVQ Level 3 or equivalent experience within a similar role and environment
- Advanced IT skills and ability to analyse and manipulate data in a range of IT software packages
Experience
Essential
- At least 3 years previous administrative/ secretarial experience at senior level
- Additional 1 year's previous experience in Health or Social Care setting
- Experience of Management and supervision of staff including carrying out appraisals and staff development
Skills
Essential
- Advanced knowledge of a range of computer software
- Excellent written and oral communication
Person Specification
Qualifications
Essential
- NVQ Level 3 or equivalent experience within a similar role and environment
- Advanced IT skills and ability to analyse and manipulate data in a range of IT software packages
Experience
Essential
- At least 3 years previous administrative/ secretarial experience at senior level
- Additional 1 year's previous experience in Health or Social Care setting
- Experience of Management and supervision of staff including carrying out appraisals and staff development
Skills
Essential
- Advanced knowledge of a range of computer software
- Excellent written and oral communication
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
