Care Coordinator

Job description

Job responsibilities

Managing Caseload

Significant knowledge, awareness and understanding of Mental HealthLaw, including legislation of particular relevance to the communitysector including the Community Care Act (2015) treatment legislation,the Care Programme Approach (2008), the Mental Capacity Act (2005)and Community Treatment Orders (CTO). To be personally responsible and professionally accountable for acaseload as part of the community team and lead and manage thework of others as required. Co-ordinating care, communicating with other professionals involved inthe care and ensuring regular CPA reviews are held as required. Thiswill include communication with other teams for example in-patientservices through attendance at ward meetings and with interfaceservices e.g. Addictions service and CAMHS services whereappropriate. Independently carrying out assessment, care planning and carecoordination with excellent interpersonal skills, ability to listen to othersviews, respect and value individuals from a diverse range ofbackgrounds. Leading meetings with community team members on a regular basis todiscuss report and evaluate client care. Ensuring a flexible approach in care provision with focus on choice andsocial inclusion opportunities. Recognising and addressing concerns about the physical health needsof service users with long term conditions (e.g. diabetes, asthma etc.);escalating these concerns as necessary to senior members of the multi-disciplinary team.

Leadership

Ensuring that electronic patients records are complete. Writing reportsand letters in a community setting. Engaging in practice reflection through clinical supervision andreflective practice groups, and contributing to the delivery of clinicalsupervision to junior staff. Demonstrate leadership skills within the clinical context of thecommunity, showing particular awareness of the challenges facing staffworking in a community setting and supporting junior staff asappropriate.

Clinical

Promoting Recovery

Encouraging and empowering service users to have an optimum level of responsibility for their individual programme of care and with theirconsent, where appropriate, seeking the cooperation of friends, relatives and carers following recovery principles and approaches. Supporting service users to adopt recovery strategies that promotetheir wellbeing, healthy lifestyle, independence and self-care.

Risk Assessment and Risk Management

Reporting any incident or Serious Untoward Incidents that may takeplace in a community setting and provide reports and accurate recordsrelating to the incident. Working safely to ensure safe custody of medicines, sharps, andclinical equipment in a community setting; and reporting of all incidentsfollowing Trust Policy. Recognising and responding appropriately to self-harm and suicideprevention with particular regard to the risks in community settings, inline with Trust policies and training guidelines. Understanding and working within the boundaries of the Lone WorkingPolicy and awareness of Personal Safety in a community setting,including clear and updated communication with colleagues. Responding to urgent situations, emergencies or crises using protocolsspecific to the local community setting.

Safeguarding and Duty of Candour Understanding and implementing safeguarding procedures in acommunity setting; recognise, report and investigate safeguardingissues and raise safeguarding alerts if you suspect that a service userand/or carer has been exposed to harm or abuse. Understanding and implementing of Duty of Candour with regard to theparticular issues in a community setting.

Infection control Understanding and implementing infection control measures in acommunity setting.

Legislation

Demonstrating an awareness and understanding of relevant and up-to date. Mental Health Law of particular relevance in community settings;ensuring adherence to legislation at all times. Having knowledge of the legal requirements of the Mental Health Act,Care Act, Mental Capacity Act, Programme Approach, Deprivation ofLiberty, Safeguarding Vulnerable Adults and Community TreatmentOrders.

Understanding of the admission and discharge procedure Completing referral forms as necessary. Networking/liaising across the teams such as Transition of clients from CAMHS into Working Age Adult team or from WAA to Older adult.

Medication Management Administering and monitoring the side effects of medication accordingto NMC professional standards. Having significant knowledge of medication used in a communitysetting and side effects. Giving medication including IMI to the right patient, right medication,right dose, right route, and right time and giving the right education topatients. Ordering and appropriate storage of medication in a community setting.

ResearchThe post-holder will be required to participate in annual EIP audit (NCAP) of their caseload and engage in any other EIP team clinical audits as required. The post-holder will also be encouraged to engage in Quality and Service Improvement projects.

Communication

Preparing and providing reports on information and statistics asrequired relating to case load, regularity of visits and details of contactwith clients and families. Communicating/liaising effectively with relevant agencies to ensure thatan integrated programme of care is provided throughout. Advising families on prevention of illness and accidents in a communitysetting within own level of competency. Liaising with other Health Care Professionals, Statutory and /orvoluntary Agencies to address the needs of service user. Working closely with relevant professionals identifying health needs ofthe practice population and support the development of services inresponse to those needs. Leading and participating in team, locality and Trust initiatives asrequired and promote the strategic aims and objectives of the service,Nursing strategy and other relevant quality improvement initiatives inthe community. Leading and actively contributing to clinical or governance reviews ofthe teams activity and the monitoring of performance in line with trustdirectives and audit programmes in the community. Documenting according to Trust policy, write in plain language,avoiding jargon and use of acronyms.

On Call/Unsocial Hours

The Greenwich Early Intervention Team operates within office hours (9.00am-5.00pm Monday to Friday).

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Person Specification

Registered Mental Health Professional

Essential

• Professional Registration
• 2 years post-registration experience

Desirable

• Experience of working in the NHS or similar large organisation
• Experience of working with psychosis

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Oxleas NHS Foundation Trust

Address

Ferryview Health Centre

25-27 John Wilson Street

Woolwich

SE18 6PZ

Employer's website

http://oxleas.nhs.uk/ (Opens in a new tab)