Queen Victoria Hospital NHS Foundation Trust

Administrative Assistant Estates & Facilities

The closing date is 29 July 2025

Job summary

1.1 The role is to provide Administrative support to the Executive Assistant Estates & Facilities, Executive Director and Associate Director for Estates & Facilities, the senior management and directorates, working as part of the wider Estates & Facilities team.

1.2A fundamental part of the administration team providing a comprehensive, professional and effective service in line with current NHS standards and directives to meet the needs of the team.

1.3 To deputise for the Executive Assistant in their absence.

Main duties of the job

1.1 To be highly skilled and experienced in the full range of secretarial work practices & software programs.

1.2 Arrange and attend meetings, taking, transcribing and disseminating minutes in a timely manner.

1.3 Produce spreadsheets and KPI's using appropriate programs to create a variety of documents. Co-Ordinate reports, gathering and formatting information from diverse sources according to agreed deadlines.

1.4 Deputise for the Executive Assistant in their absence or as requested, undertaking all secretarial and administrative functions.

1.5 Managing the Estates & Facilities helpdesk, instructing Engineers and contractors with any maintenance required.

1.6 Responsible for internal/external telephone calls, email, post and routine enquiries in an appropriate manner. Drafting replies on behalf of team members as required and organise priorities and relaying information in a timely manner.

1.7 Raise requisitions and receipt invoiced goods on Finance and Procurement Systems in accordance with policies and procedures.

1.8 Publish and update accurate information on the Trust Intranet site and databases as and when required.

1.9 Action taking for monthly environmental audits with departmental Heads.

1.10 Organise diaries, appointments, large and small meetings, workshops and functions.

About us

Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise.Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services.Patients consistently rate QVH amongst the top hospitals in the country for quality of care.

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

Details

Date posted

15 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

276-7318337-AFc

Job locations

Queen Victoria Hospital

Holtye Road

East Grinstead

RH19 3DZ


Job description

Job responsibilities

1. Main working relationships

1.1 Internal

Executive Assistant E & F

Director & Associate Director E & F

Head of Estates

Compliance Manager

Capital Projects Manager

Estates Operations Officers

Estates maintenance and project teams

Senior hospital Management teams

Trust Procurement Leads

Trust Finance Leads

All Trust employees as required

1.2 External

  • Contractors and suppliers
  • Professional bodies
  • Key Regulators
  • Consultant Architects
  • Engineers
  • CDM Co-Ordinators
  • Structural Engineers and other construction professionals

Job description

Job responsibilities

1. Main working relationships

1.1 Internal

Executive Assistant E & F

Director & Associate Director E & F

Head of Estates

Compliance Manager

Capital Projects Manager

Estates Operations Officers

Estates maintenance and project teams

Senior hospital Management teams

Trust Procurement Leads

Trust Finance Leads

All Trust employees as required

1.2 External

  • Contractors and suppliers
  • Professional bodies
  • Key Regulators
  • Consultant Architects
  • Engineers
  • CDM Co-Ordinators
  • Structural Engineers and other construction professionals

Person Specification

Application & Interview

Essential

  • Higher National Certificate, Vocational Level 3 or equivalent
  • Foundation Degree, Higher National Diploma in Higher Education
  • Strong Administrative experience
  • Experience MS Office

Desirable

  • Healthcare or NHS Experience
  • Minute Taking/meeting management
  • Experience dealing with general public/customer services
Person Specification

Application & Interview

Essential

  • Higher National Certificate, Vocational Level 3 or equivalent
  • Foundation Degree, Higher National Diploma in Higher Education
  • Strong Administrative experience
  • Experience MS Office

Desirable

  • Healthcare or NHS Experience
  • Minute Taking/meeting management
  • Experience dealing with general public/customer services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Queen Victoria Hospital NHS Foundation Trust

Address

Queen Victoria Hospital

Holtye Road

East Grinstead

RH19 3DZ


Employer's website

https://www.qvh.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Queen Victoria Hospital NHS Foundation Trust

Address

Queen Victoria Hospital

Holtye Road

East Grinstead

RH19 3DZ


Employer's website

https://www.qvh.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Compliance Manager

Melanie Tranmer

melanie.tranmer@nhs.net

Details

Date posted

15 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

276-7318337-AFc

Job locations

Queen Victoria Hospital

Holtye Road

East Grinstead

RH19 3DZ


Supporting documents

Privacy notice

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