Queen Victoria Hospital NHS Foundation Trust

Clinical Support Worker - Higher level

The closing date is 11 June 2025

Job summary

We are looking for an enthusiastic Healthcare assistant to work in our Plastics Outpatient Team. You will be patient focused and willing to learn all aspects of Outpatient Clinic management to ensure our patients are seen in a timely, friendly environment.

You will have completed an NVQ Level 3 in Health Care Support.

Main duties of the job

At the Queen Victoria Hospital NHS Foundation Trust, an exciting opportunity has arisen within our Outpatient Department for a Band 3 Health Care Assistant.

This department operates plastics, community and general specialist clinics and is offering a range of diverse experience, including phlebotomy, cardiology, respiratory and plastic surgery .

Training and development is available for the successful applicant and you would need to be currently working at an NVQ Level 3 qualification or equivalent to be shortlisted for this role.

About us

Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

A centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Everything we do is informed by our passion for providing the highest quality care and the best clinical outcomes.

At QVH we are proud of our achievements and our specialist services continue to record excellent clinical outcomes for patients. We regularly receive excellent results from patient satisfaction surveys and on average 98% of inpatients say they would recommend the hospital to their family or friends.

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

Details

Date posted

29 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

276-7169643-Afc

Job locations

Main Outpatients

Queen Victoria Hospital

East Grinstead

RH19 3DZ


Job description

Job responsibilities

An enthusiastic and self-motivated person is required to provide clinical healthcare support to both patients and HCAs including apprentices at Queen Victoria Hospital. The role gives the opportunity to work as part of a dedicated and busy clinical team whilst developing self and others in delivering high standard of clinical care.

Job description and person specification attached.

Job description

Job responsibilities

An enthusiastic and self-motivated person is required to provide clinical healthcare support to both patients and HCAs including apprentices at Queen Victoria Hospital. The role gives the opportunity to work as part of a dedicated and busy clinical team whilst developing self and others in delivering high standard of clinical care.

Job description and person specification attached.

Person Specification

Qualifications

Essential

  • Apprenticeship Level 3 or Level 3

Experience

Essential

  • Experience of team working
  • IT skills
  • Experience of support learning and development in others

Desirable

  • Previous experience in a health care setting
  • Phlebotomy skills
  • Wound care and dressing knowledge
Person Specification

Qualifications

Essential

  • Apprenticeship Level 3 or Level 3

Experience

Essential

  • Experience of team working
  • IT skills
  • Experience of support learning and development in others

Desirable

  • Previous experience in a health care setting
  • Phlebotomy skills
  • Wound care and dressing knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Queen Victoria Hospital NHS Foundation Trust

Address

Main Outpatients

Queen Victoria Hospital

East Grinstead

RH19 3DZ


Employer's website

https://www.qvh.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Queen Victoria Hospital NHS Foundation Trust

Address

Main Outpatients

Queen Victoria Hospital

East Grinstead

RH19 3DZ


Employer's website

https://www.qvh.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Departmental Manager Outpatients

Amarilis read

amarilis.read@nhs.net

01342414154

Details

Date posted

29 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

276-7169643-Afc

Job locations

Main Outpatients

Queen Victoria Hospital

East Grinstead

RH19 3DZ


Supporting documents

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