Job summary
Facilities Assistant
We are looking for a Facilities Assistant/ Theatre Portering to join us. This post is primarily performing Portering duties but when required you may be expected to cover cleaning and catering in clinical, non-clinical and public areas of the premises. The post holder is expected to meet the National Specifications for Cleanliness in the NHS, maintaining cleaning and housekeeping standards. Experience in a similar role would be desirable but enthusiasm and experience of working in a team are equally important.
You would enjoy a range of NHS benefits. The Trust is committed to continued personal development.
Facilities Assistant / Portering
Band 2 position
Hours are 11am - 7pm Monday- Friday
When applying could you please write CAM 1 on your application
Applicants must be flexible within the role above.
Main duties of the job
To provide Facilities/Portering support to the Trust.
Please see job description for more detailed duties and responsibilities.
This will include Domestic , Catering & Portering duties as it combines all three roles. But for this position it will be mainly Portering services.
To provide and maintain a clean and hygienic environment for Trust staff, patients and their visitors, in line with the National Standards of Cleanliness.
The role demands to be flexible, innovative and self-motivated to achieve clearly defined operational goals for the team and personal professional development.
To provide support to the Portering, Domestic and Catering Team and carry out various tasks within this role.
To comply with the National standards of cleanliness 2021 and the Food safety hygiene regulations 2006. National Cleaning regulations have now changed to 2021 National cleaning standards.
About us
Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
A centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Everything we do is informed by our passion for providing the highest quality care and the best clinical outcomes.
At QVH we are proud of our achievements and our specialist services continue to record excellent clinical outcomes for patients. We regularly receive excellent results from patient satisfaction surveys and on average 98% of inpatients say they would recommend the hospital to their family or friends.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.
Job description
Job responsibilities
Key Responsibilities
- Wear correct and clean uniform whilst on duty.
- Attend departmental meetings as appropriate.
- To contribute positively to the effectiveness and efficiency of the team.
Main tasks
- The following gives an overview of the key main tasks for this role, but tasks may vary depending on team or location:
Catering Responsibilities
- To ensure strict adherence to all policies and procedures in relation to food hygiene, including HACCP, (Hazard Analysis of Critical Control Points) personal hygiene and cleaning down procedures.
- Carry out the regeneration of prepared meals, preparation of salads and sandwiches, and any other food items as required.
- Ensure that the patient meals are placed in the appropriate ward trolleys at the correct time and ready for service.
- To prepare and serve food and beverages as required.
- Use of cash register if required.
- To ensure security is maintained at all times.
- Completion of departmental paperwork as required.
- Assist with the service of patient, visitors and staff meals.
- Provide the appropriate amount of crockery and cutlery in advance of service times.
- Ensure that food presentation, portion control, temperature and quality standards are adhered to.
Patient/Customer Care Responsibilities
- To maintain the confidentiality of information about patients, staff and other health service business and meet the requirements of the General Data Protection Regulation (2018) at all times.
- Communication with colleagues, other members of staff, patients, visitors and members of the public.
Cleaning Responsibilities
- Remove / replace / clean curtains and blinds as necessary.
- Clean all hard floors and mop daily.
- Empty, clean and replenish waste bins.
- Seal waste bags and carry out appropriate waste disposal procedures.
- Clean internal glass and ledges.
- Clean all sanitary areas.
- Maintain equipment in a clean and serviceable condition.
- Maintain and respect the privacy and dignity of patients whilst carrying out Facilities duties.
- Thoroughly clean beds.
- Replenish bed linen on patient discharge or as needed.
- Damp dusting of furniture, fittings, interior glass and any low level cleaning requirements.
- Replenish consumables for example, paper towels, soap, toilet rolls.
- Adopt a flexible approach, as you may be required to work at any Trust site.
- Ensure the correct storage of all items.
- To issue and collate inpatient menus.
- Collect and clean all crockery and cutlery and kitchen utensils as required using automatic dishwashers where available.
- Collect, wash and return water jugs.
- Collect and replace soiled linen.
Portering Responsibilities
- Collection and delivery of goods.
- Collection and delivery of medical gas cylinders.
- Transportation of patients between wards and departments, if required on an occasional ad hoc basis.
- Use of franking machine and letter sorting.
- Driving vehicles around site to collect waste. Full training will be provided.
- Transportation of food trollies from Catering department to the ward areas.
Job description
Job responsibilities
Key Responsibilities
- Wear correct and clean uniform whilst on duty.
- Attend departmental meetings as appropriate.
- To contribute positively to the effectiveness and efficiency of the team.
Main tasks
- The following gives an overview of the key main tasks for this role, but tasks may vary depending on team or location:
Catering Responsibilities
- To ensure strict adherence to all policies and procedures in relation to food hygiene, including HACCP, (Hazard Analysis of Critical Control Points) personal hygiene and cleaning down procedures.
- Carry out the regeneration of prepared meals, preparation of salads and sandwiches, and any other food items as required.
- Ensure that the patient meals are placed in the appropriate ward trolleys at the correct time and ready for service.
- To prepare and serve food and beverages as required.
- Use of cash register if required.
- To ensure security is maintained at all times.
- Completion of departmental paperwork as required.
- Assist with the service of patient, visitors and staff meals.
- Provide the appropriate amount of crockery and cutlery in advance of service times.
- Ensure that food presentation, portion control, temperature and quality standards are adhered to.
Patient/Customer Care Responsibilities
- To maintain the confidentiality of information about patients, staff and other health service business and meet the requirements of the General Data Protection Regulation (2018) at all times.
- Communication with colleagues, other members of staff, patients, visitors and members of the public.
Cleaning Responsibilities
- Remove / replace / clean curtains and blinds as necessary.
- Clean all hard floors and mop daily.
- Empty, clean and replenish waste bins.
- Seal waste bags and carry out appropriate waste disposal procedures.
- Clean internal glass and ledges.
- Clean all sanitary areas.
- Maintain equipment in a clean and serviceable condition.
- Maintain and respect the privacy and dignity of patients whilst carrying out Facilities duties.
- Thoroughly clean beds.
- Replenish bed linen on patient discharge or as needed.
- Damp dusting of furniture, fittings, interior glass and any low level cleaning requirements.
- Replenish consumables for example, paper towels, soap, toilet rolls.
- Adopt a flexible approach, as you may be required to work at any Trust site.
- Ensure the correct storage of all items.
- To issue and collate inpatient menus.
- Collect and clean all crockery and cutlery and kitchen utensils as required using automatic dishwashers where available.
- Collect, wash and return water jugs.
- Collect and replace soiled linen.
Portering Responsibilities
- Collection and delivery of goods.
- Collection and delivery of medical gas cylinders.
- Transportation of patients between wards and departments, if required on an occasional ad hoc basis.
- Use of franking machine and letter sorting.
- Driving vehicles around site to collect waste. Full training will be provided.
- Transportation of food trollies from Catering department to the ward areas.
Person Specification
Qualifications
Essential
- Basic numeracy and Literacy
Desirable
- Cleaning and Hygiene certificate
- Basic Health & Safety Certificate
Experience
Essential
- Knowledge of safe and hygienic cleaning duties and standards
- Previous knowledge and experience of domestic cleaning duties and standards
- Experience of working within a team environment
- Relevant experience of working in a similar food preparation environment
Desirable
- Previous working experience within an NHS environment within Domestic, Catering and Portering Services
- Experience of portering in a similar environment
- An understanding of products and ingredients in Catering
Knowledge
Essential
- Basic Health and Safety Knowledge
- Basic Food Hygiene Knowledge
Desirable
- Understanding Infection Control
- To have an understand of COSHH and Risk Assessment
Person Specification
Qualifications
Essential
- Basic numeracy and Literacy
Desirable
- Cleaning and Hygiene certificate
- Basic Health & Safety Certificate
Experience
Essential
- Knowledge of safe and hygienic cleaning duties and standards
- Previous knowledge and experience of domestic cleaning duties and standards
- Experience of working within a team environment
- Relevant experience of working in a similar food preparation environment
Desirable
- Previous working experience within an NHS environment within Domestic, Catering and Portering Services
- Experience of portering in a similar environment
- An understanding of products and ingredients in Catering
Knowledge
Essential
- Basic Health and Safety Knowledge
- Basic Food Hygiene Knowledge
Desirable
- Understanding Infection Control
- To have an understand of COSHH and Risk Assessment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
