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Medway NHS Foundation Trust

Housekeeper

The closing date is 08 March 2026

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Job summary

Housekeeper

Division: Estates and Facilities

Band: 2

Salary: £24,465 Per Annum/Pro Rata

We are recruiting for an Housekeeperwho shares our ambition and vision to deliver theBest of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

The Housekeeper role at Medway NHS Foundation Trust requires delivering high-quality cleaning services while adhering to the NHS National Cleaning Standards to maintain hygiene, infection prevention, and a safe hospital environment.

We offer a variety of shift patterns across weekdays and weekends, including day and evening shifts, to support our 7-day service delivery. Specific working patterns will be discussed and confirmed during the interview stage.

Please feel free to indicate your preferred shift pattern in your supporting statement. (Example: Weekdays: Morning/ Weekends: Evening)

Please note that shifts will be awarded by preference determined by your success at interview.

Main duties of the job

The housekeeper will work as a member of the ward or department team; with responsibility for housekeeping tasks within that ward or department.

To provide a high standard of cleaning service in line with the, National Cleaning Specification and a quality patient meals and beverage service in line with the, EHO guidelines as required.

To be an active member of the housekeeping team striving to improve upon all aspects of the service delivery.

Our values areBold,Every Person Counts,Sharing and Open andTogether. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

To contribute to our exciting future and become part of our team, apply today.

About us

Do you have the ambition and vision to deliver our mission of theBest of Careby the Best of People providing excellent care, every time?

Here at Medway, we pride ourselves on working together as one to ensure that our sharedvisionis achieved for our patients.

As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy -Patient First.Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into ourPatient Firstdeployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.

Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.

OurBESTvalues underpinPatient Firstand are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:

B - Bold

E - Every person counts

S - Sharing and open

T - Together

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.

Date posted

20 February 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per Annum/Pro Rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

275-0226-H

Job locations

Medway Maritime Hospital

Windmill Road

Gillingham, Kent

ME7 5NY

Job description

Job responsibilities

Key Responsibilities:

To carry out the cleaning of wards and general areas within agreed schedules and conforming to legislative requirements.

To carry out the cleaning duties safely and effectively, in accordance with the NHS National Standards of cleanliness.

To undertake other duties that may be required by the Housekeeping Services Supervisor to facilitate the efficient running of the Housekeeping Services Department.

The removal of refuge sacks to disposal points in accordance with waste disposal and Control of Infection Guidelines.

The replacement and receipt of routine supplies i.e. rubbish bags, paper towels, soap, toilet rolls and cleaning materials.

To undertake specialised cleaning as required.

The receiving, regeneration and serving of patients meals, preparation of beverages; laying up and clearing away of crockery and cutlery, and washing up.

To carry out Hostess Duties safely and effectively, in accordance with the Trust Catering Policies and Environmental Standards.

To perform housekeeping and/or Hostess Duties as required by Team Leaders. Will be required to work in more than one area of Estates and Facilities division.

Ensure a high standard of tidiness and cleanliness is maintained in all parts of the ward or department, and report identified problems.

To provide support to the service as required to cover leave.

To provide a professional level of customer service to patients and visitors.

To ensure to ensure all documentation is completed.

Job description

Job responsibilities

Key Responsibilities:

To carry out the cleaning of wards and general areas within agreed schedules and conforming to legislative requirements.

To carry out the cleaning duties safely and effectively, in accordance with the NHS National Standards of cleanliness.

To undertake other duties that may be required by the Housekeeping Services Supervisor to facilitate the efficient running of the Housekeeping Services Department.

The removal of refuge sacks to disposal points in accordance with waste disposal and Control of Infection Guidelines.

The replacement and receipt of routine supplies i.e. rubbish bags, paper towels, soap, toilet rolls and cleaning materials.

To undertake specialised cleaning as required.

The receiving, regeneration and serving of patients meals, preparation of beverages; laying up and clearing away of crockery and cutlery, and washing up.

To carry out Hostess Duties safely and effectively, in accordance with the Trust Catering Policies and Environmental Standards.

To perform housekeeping and/or Hostess Duties as required by Team Leaders. Will be required to work in more than one area of Estates and Facilities division.

Ensure a high standard of tidiness and cleanliness is maintained in all parts of the ward or department, and report identified problems.

To provide support to the service as required to cover leave.

To provide a professional level of customer service to patients and visitors.

To ensure to ensure all documentation is completed.

Person Specification

Qualifications

Essential

Good Standard of written and spoken English
NVQ level 1 in Support Services or equivalent level of working experience

Desirable

Level 2 Food Safety qualifications, or willingness to undertake

Knowledge

Essential

Good knowledge of customer care/ food services/ catering

Desirable

Knowledge of cleaning practices, basic Health & Safety awareness and infection control regulations

Experience

Essential

Previous experience within a cleaning/housekeeping role

Desirable

Previous experience within an NHS/care environment

Person Specification

Qualifications

Essential

Good Standard of written and spoken English
NVQ level 1 in Support Services or equivalent level of working experience

Desirable

Level 2 Food Safety qualifications, or willingness to undertake

Knowledge

Essential

Good knowledge of customer care/ food services/ catering

Desirable

Knowledge of cleaning practices, basic Health & Safety awareness and infection control regulations

Experience

Essential

Previous experience within a cleaning/housekeeping role

Desirable

Previous experience within an NHS/care environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Medway NHS Foundation Trust

Address

Medway Maritime Hospital

Windmill Road

Gillingham, Kent

ME7 5NY

Employer's website

https://www.medway.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Medway NHS Foundation Trust

Address

Medway Maritime Hospital

Windmill Road

Gillingham, Kent

ME7 5NY

Employer's website

https://www.medway.nhs.uk/ (Opens in a new tab)