Medway NHS Foundation Trust

Administrative Assistant - Infant Feeding Team

The closing date is 03 June 2025

Job summary

Administrative Assistant - Infant Feeding Team

Division: Women, Children and Young People

Care Group: Women's Care

Band: 2

Salary: £24,169 Per Annum/Pro Rata

We are recruiting for an Administrative Assistantwho shares our ambition and vision to deliver theBest of Care by the Best Peopleand has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

Main duties of the job

We are looking to recruit a well organised, experienced and friendly team member to provide administrative support to the Medway Maternity Infant feeding team. We are an externally funded, dynamic team providing exceptional levels of support to our families facing difficult and sometimes complex feeding journeys. We work within a multidisciplinary including maternity, neonatal and health visiting. We are funded by Medway Council and provide ongoing data and statistics of the work we do to them on a quarterly basis, alongside reporting to the UNICEF Baby Friendly Initiative to support our units level 3 accreditation. The role will require both initiative, high organisation skills and the ability to work with multiple considerations to effectively fulfil the responsibilities expected.

Our values areBold,Every Person Counts,Sharing and Open andTogether. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

To contribute to our exciting future and become part of our team, apply today.

About us

Do you have the ambition and vision to deliver our mission of theBest of Careby the Best of People providing excellent care, every time?

Here at Medway, we pride ourselves on working together as one to ensure that our sharedvisionis achieved for our patients.

As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy -Patient First.Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into ourPatient Firstdeployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.

Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.

OurBESTvalues underpinPatient Firstand are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:

B - Bold

E - Every person counts

S - Sharing and open

T - Together

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.

Details

Date posted

30 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year Per Annum/Pro Rata

Contract

Fixed term

Duration

9 months

Working pattern

Part-time

Reference number

275-0525AA-IFT

Job locations

Medway NHS Foundation Trust

Windmill Road

Gillingham, Kent

ME7 5NY


Job description

Job responsibilities

Key Responsibilities:

Administrative support to the infant feeding team to include:

Updating and maintaining team spreadsheets

Managing antenatal education patient bookings

Handling telephone enquiries

Liaising with other teams including community and ward staff

Monitoring generic email and actioning appropriately

Sending Feedback survey forms

Managing pump loan administration

Distribution of antenatal education attendance lists

Creation and management of antenatal education whatsapp groups

Manage and update infant feeding padlet resource

Manage/order stock items for team

Manage/maintain breast pump log

Where necessary, work patterns, actions, and schedules are adapted to meet the needs of clients and other members of the team

Establish and maintain relationships with other members of staff

Assist in helping promote Quality of Care and maintaining standards in the Department

Job description

Job responsibilities

Key Responsibilities:

Administrative support to the infant feeding team to include:

Updating and maintaining team spreadsheets

Managing antenatal education patient bookings

Handling telephone enquiries

Liaising with other teams including community and ward staff

Monitoring generic email and actioning appropriately

Sending Feedback survey forms

Managing pump loan administration

Distribution of antenatal education attendance lists

Creation and management of antenatal education whatsapp groups

Manage and update infant feeding padlet resource

Manage/order stock items for team

Manage/maintain breast pump log

Where necessary, work patterns, actions, and schedules are adapted to meet the needs of clients and other members of the team

Establish and maintain relationships with other members of staff

Assist in helping promote Quality of Care and maintaining standards in the Department

Person Specification

Qualifications

Essential

  • Educated to GCSE level (including Maths and English)
  • Administration NVQ kevel 2 or equivalent

Experience

Essential

  • Previous administrative experience
  • Previous experience working with members of the public

Desirable

  • Previous experience working within the NHS

Skills

Essential

  • Digital skills to include Microsoft Office
  • Data entry
  • Excellent communication skills, both written and oral

Desirable

  • Evidence of ability to be organised, reliable and work independently
Person Specification

Qualifications

Essential

  • Educated to GCSE level (including Maths and English)
  • Administration NVQ kevel 2 or equivalent

Experience

Essential

  • Previous administrative experience
  • Previous experience working with members of the public

Desirable

  • Previous experience working within the NHS

Skills

Essential

  • Digital skills to include Microsoft Office
  • Data entry
  • Excellent communication skills, both written and oral

Desirable

  • Evidence of ability to be organised, reliable and work independently

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Medway NHS Foundation Trust

Address

Medway NHS Foundation Trust

Windmill Road

Gillingham, Kent

ME7 5NY


Employer's website

https://www.medway.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Medway NHS Foundation Trust

Address

Medway NHS Foundation Trust

Windmill Road

Gillingham, Kent

ME7 5NY


Employer's website

https://www.medway.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Infant Feeding specialist midwife

Hayley Clinton

Hayley.clinton@nhs.net

07795046317

Details

Date posted

30 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year Per Annum/Pro Rata

Contract

Fixed term

Duration

9 months

Working pattern

Part-time

Reference number

275-0525AA-IFT

Job locations

Medway NHS Foundation Trust

Windmill Road

Gillingham, Kent

ME7 5NY


Supporting documents

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