Job summary
Ward Clerk/ Receptionist
Division: Medicine and Emergency Care
Care Group: Frailty
Band: 2
Salary: £22,383 - £22,383 per annum/pro rata
Interview date: Week commencing 13th May 2024
We are recruiting for a Ward Clerk/ Receptionistwho shares our ambition and vision to deliver the Best of Care by the Best of People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
Main duties of the job
The successful post holder will show good organisational skills, be patient-centred, methodical and have excellent IT Skills.
Ward Clerks and Receptionists are key to the smooth running of departments and we are looking for an applicant who enjoys working as an integral team member in a multi-disciplinary team. In addition to supporting the Frailty wards at Medway Hospital this post is extended to providing remote cover to our 22 bedded unit at Sheppey Community Hospital.
The successful potholder would be required to work weekends and Monday evenings.
Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today.
About us
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved. Our culture and values are what drives the Trust and is the heartbeat of who we are as an organisation.
Our Trust is a great choice for people who want to develop their career in an ambitious environment.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement which will not mean sacrificing time for personal interests or family commitments. We aim to support you to work flexibly in a way that will suit you and us.
All of our substantive & fixed term employees can enjoy a range of staff benefits, a gym, an active health and wellbeing programme, an on-site nursery and a cycle to work scheme.
We are taking positive action to ensure that we can attract, recruit and retain the best talent and would welcome more applicants from under - represented groups to support the Trusts commitment to a diverse, inclusive and an employer of choice workforce.
All staff at Medway comply the Trust's and the Kent and Medway Safeguarding Board's policies on safeguarding children, young people and vulnerable adults.
Job description
Job responsibilities
Admitting, discharging and transferring patients onto the Bed Management System. Reviewing EDNS (as required) and ensuring patients personal details are up to date and correctly entered onto the PAS System, with the use of EPR. Inputting and amending Bed Occupancy System for Nursing Staff. Printing handover lists using the electronic patient systems as necessary.
Receiving and processing patients case-notes and ensuring notes available for ward rounds. Maintaining of patient paperwork in readiness for Ward rounds.
Collecting Patients case-notes from the Health Records Department, Transit area
Collection of Ethnic and Religious Data and inputting information onto PAS System
Acting as Stage One Officer to determine overseas patients liability for treatment charges and informing the Overseas Officer
Filing, updating and maintenance of patients' records, ensuring Patient Front sheet contains correct details
Delivery of post, diagnostic and prescriptions Forms to departments and collection of drugs from Pharmacy as appropriate
Job description
Job responsibilities
Admitting, discharging and transferring patients onto the Bed Management System. Reviewing EDNS (as required) and ensuring patients personal details are up to date and correctly entered onto the PAS System, with the use of EPR. Inputting and amending Bed Occupancy System for Nursing Staff. Printing handover lists using the electronic patient systems as necessary.
Receiving and processing patients case-notes and ensuring notes available for ward rounds. Maintaining of patient paperwork in readiness for Ward rounds.
Collecting Patients case-notes from the Health Records Department, Transit area
Collection of Ethnic and Religious Data and inputting information onto PAS System
Acting as Stage One Officer to determine overseas patients liability for treatment charges and informing the Overseas Officer
Filing, updating and maintenance of patients' records, ensuring Patient Front sheet contains correct details
Delivery of post, diagnostic and prescriptions Forms to departments and collection of drugs from Pharmacy as appropriate
Person Specification
Qualifications
Essential
- Educated to GCSE level including English or equivalent qualification/experience
Knowledge
Essential
- Excellent communication skills - written and verbal
- Excellent interpersonal skills, with the ability to work across the organisation liaising with different levels of personnel
- Ability to empathise with patients and carers and to provide a caring environment to aid communication
Experience
Essential
- Previous administrative expierence (preferably NHS background but not essential)
- Maintaining patient confidentiality at all times
- Computer literate including ability to use Microsoft packages such as Excel
Skills
Essential
- Ability to work on own initiative and to work within a team Maintenance of patient confidentiality at all times
- Good organisational skills, self-motivation, drive for performance and improvement, reliable and flexible in approach and attitude
Person Specification
Qualifications
Essential
- Educated to GCSE level including English or equivalent qualification/experience
Knowledge
Essential
- Excellent communication skills - written and verbal
- Excellent interpersonal skills, with the ability to work across the organisation liaising with different levels of personnel
- Ability to empathise with patients and carers and to provide a caring environment to aid communication
Experience
Essential
- Previous administrative expierence (preferably NHS background but not essential)
- Maintaining patient confidentiality at all times
- Computer literate including ability to use Microsoft packages such as Excel
Skills
Essential
- Ability to work on own initiative and to work within a team Maintenance of patient confidentiality at all times
- Good organisational skills, self-motivation, drive for performance and improvement, reliable and flexible in approach and attitude
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
