Job summary
Clinical Support Worker -Nelson & Will Adams Ward
Division: Medicine & Emergency Care
Care Group: Specialist Medicine
Band: 2
Salary: £22,383 per annum/pro rata
Interview Date: Tuesday 2nd May 2024
We are recruiting for a Clinical Support Workerwho shares our ambition and vision to deliver theBest of Care by the Best Peopleand has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
Main duties of the job
As a Clinical Support Worker, you will ensure patients receive a high quality of clinical care and a good patient experience. As we are a ward and an assessment unit, you will need to be flexible to be assigned to any areas specified by the management.
As part of the team, you will need to learn to use the EPR which is our documentation system wherein training and support will be provided for when you start.
Care Certificate Programme to be completed over a specified 6 months period, if not obtained prior to commencement.
Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today.
About us
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved. Our culture and values are what drives the Trust and is the heartbeat of who we are as an organisation.
Our Trust is a great choice for people who want to develop their career in an ambitious environment.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement which will not mean sacrificing time for personal interests or family commitments. We aim to support you to work flexibly in a way that will suit you and us.
All of our substantive & fixed term employees can enjoy a range of staff benefits, a gym, an active health and wellbeing programme, an on-site nursery and a cycle to work scheme.
We are taking positive action to ensure that we can attract, recruit and retain the best talent and would welcome more applicants from under - represented groups to support the Trusts commitment to a diverse, inclusive and an employer of choice workforce.
All staff at Medway comply the Trust's and the Kent and Medway Safeguarding Board's policies on safeguarding children, young people and vulnerable adults.
Job description
Job responsibilities
Undertake a range of delegated clinical care duties deliver to deliver agreed plans of care.
Provide excellent customer care skills to ensure patients come first.
As we are an assessment unit, you will be trained and will be expected to work with the team to triage patients and facilitate the waiting room.
To ensure patients receive high quality clinical care and a good patient experience, having regard for their customs, religious beliefs and doctrines.
Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals.
To act as an advocate for patients within the ward / department, to ensure a patient orientated approach to the delivery of care.
Job description
Job responsibilities
Undertake a range of delegated clinical care duties deliver to deliver agreed plans of care.
Provide excellent customer care skills to ensure patients come first.
As we are an assessment unit, you will be trained and will be expected to work with the team to triage patients and facilitate the waiting room.
To ensure patients receive high quality clinical care and a good patient experience, having regard for their customs, religious beliefs and doctrines.
Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals.
To act as an advocate for patients within the ward / department, to ensure a patient orientated approach to the delivery of care.
Person Specification
Qualifications
Essential
- Evidence of a General Education e.g. GCSE's or equivalent
- NVQ 2 in Healthcare/QCF Diploma in Health Level 2 or equivalent in area of speciality or an equivalent level of working experience within a similar role
Knowledge
Essential
- Knowledge and experience of taking clinical observations
- Knowledge of Manual Handling of patients, using lifting aids
Experience
Essential
- Some experience of working as a Healthcare Assistant in a Hospital or Registered Care setting
- Customer Care Experience
Skills
Essential
- Good hygiene skills (e.g. hand washing etc)
- Ability to project a professional manner and approach
Values Based Question
Essential
- How do you demonstrate respect and dignity?
Person Specification
Qualifications
Essential
- Evidence of a General Education e.g. GCSE's or equivalent
- NVQ 2 in Healthcare/QCF Diploma in Health Level 2 or equivalent in area of speciality or an equivalent level of working experience within a similar role
Knowledge
Essential
- Knowledge and experience of taking clinical observations
- Knowledge of Manual Handling of patients, using lifting aids
Experience
Essential
- Some experience of working as a Healthcare Assistant in a Hospital or Registered Care setting
- Customer Care Experience
Skills
Essential
- Good hygiene skills (e.g. hand washing etc)
- Ability to project a professional manner and approach
Values Based Question
Essential
- How do you demonstrate respect and dignity?
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
