Support Secretary - ENT

Medway NHS Foundation Trust

This job is now closed

Job summary

Division: Surgery & Anaesthetics

Care Group: Surgical Services

Band: 3

We are recruiting for a Support Secretary who shares our ambition and vision to deliver theBest of Care by the Best Peopleand has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

Main duties of the job

The successful people will be responsible for supporting the Ear, Nose and Throat specialist team.

Excellent typing experience is essential and you will need to be well organised and cope well under pressure.

You should enjoy working as part of a multidisciplinary team and be confident liaising with general practitioners, consultants, patients and other hospital departments.

Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

To contribute to our exciting future and become part of our team, apply today.

About us

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved. Our culture and values are what drives the Trust and is the heartbeat of who we are as an organisation.

Our Trust is a great choice for people who want to develop their career in an ambitious environment.

The NHS are striving towards "we work flexibly" as a workforce, we want to ensure that you can work in a way that is best for us, our patients, and importantly for you. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.

All of our substantive & fixed term employees can enjoy a range of staff benefits, a gym, an active health and wellbeing programme, an on-site nursery and a cycle to work scheme.

We are taking positive action to ensure that we can attract, recruit and retain the best talent and would welcome more applicants from under - represented groups to support the Trusts commitment to a diverse, inclusive and an employer of choice workforce.

All staff at Medway comply the Trust's and the Kent and Medway Safeguarding Board's policies on safeguarding children, young people and vulnerable adults.

Date posted

27 March 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum/pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

275-2403SS-ENT

Job locations

Medway NHS Foundation Trust

Windmill Road

Gillingham

ME7 5NY

Job description

Job responsibilities

To accurately complete the audio-typing of the clinic within agreed turnaround times.

To audio-type all clinics under the agreed template for the directorate to ensure uniformity of letters.

To ensure the enclosures indicated by the clinician on the audio tape are sent out with the appropriate letter(s).

To be responsible for sending out and distributing clinic letters.

Job description

Job responsibilities

To accurately complete the audio-typing of the clinic within agreed turnaround times.

To audio-type all clinics under the agreed template for the directorate to ensure uniformity of letters.

To ensure the enclosures indicated by the clinician on the audio tape are sent out with the appropriate letter(s).

To be responsible for sending out and distributing clinic letters.

Person Specification

Qualifications

Essential

Educated to GCSE level including English or equivalent qualification/experience
Qualification in audio-typing or proven experience of audio-typing within a healthcare setting

Experience

Essential

Proven experience of using Medical Terminology
Previous office experience

Knowledge

Essential

Computer literate including ability to use Microsoft packages such as Excel
Maintenance of patient confidentiality at all times

Skills

Essential

Excellent communication skills - written and verbal
Good interpersonal skills

Values Based Question

Essential

Give an example of a time where you have demonstrated a 'can do' attitude (including the situation you were in) and the outcome

Person Specification

Qualifications

Essential

Educated to GCSE level including English or equivalent qualification/experience
Qualification in audio-typing or proven experience of audio-typing within a healthcare setting

Experience

Essential

Proven experience of using Medical Terminology
Previous office experience

Knowledge

Essential

Computer literate including ability to use Microsoft packages such as Excel
Maintenance of patient confidentiality at all times

Skills

Essential

Excellent communication skills - written and verbal
Good interpersonal skills

Values Based Question

Essential

Give an example of a time where you have demonstrated a 'can do' attitude (including the situation you were in) and the outcome

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information