Job summary
Job Title: ED Administration Clerk
Division: Unplanned & Integrated Care
Care Group: Acute & Emergency Care
Band: 2
Salary: £22,383 per annum/pro rata
Full & Part Time Post Available
We are recruiting for a ED Administration Clerkwho shares our ambition and vision to deliver theBest of Care by the Best Peopleand has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
To provide a reception service and administrative support to the staff and patients of Medway Emergency Department.
Main duties of the job
To answer general telephone enquiries and refer medical problems to the appropriate trained staff To maintain strict confidentiality at all times and handle sensitive information both verbal and physical in a mature manner and in line with organisational policy
To undertake any other administrative or clerical duties as requested by the line manager or Divisional Operational Manager
Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today.
About us
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved. Our culture and values are what drives the Trust and is the heartbeat of who we are as an organisation.
Our Trust is a great choice for people who want to develop their career in an ambitious environment.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement which will not mean sacrificing time for personal interests or family commitments. We aim to support you to work flexibly in a way that will suit you and us.
All of our substantive & fixed term employees can enjoy a range of staff benefits, a gym, an active health and wellbeing programme, an on-site nursery and a cycle to work scheme.
We are taking positive action to ensure that we can attract, recruit and retain the best talent and would welcome more applicants from under - represented groups to support the Trusts commitment to a diverse, inclusive and an employer of choice workforce.
All staff at Medway comply the Trust's and the Kent and Medway Safeguarding Board's policies on safeguarding children, young people and vulnerable adults.
Job description
Job responsibilities
To book in all patients on arrival into the Emergency Department using the computer system, assuring accuracy of data, working within the boundaries of the Standard Operational Practice
Verify known patient details, amend and update demographic details and clinical Information where necessary in either the Reception area, Emergency Treatment Unit, Majors, Resus or RAU areas of the Emergency Department
To input data on current IT system to ensure attendance figures are accurately inputted
Locate patient notes as required and to update and maintain effective case note tracking using the PAS system/ Sunrise EPR when applicable
To accurately enter and extract data from our software system as appropriate and maintain filing systems in line with organisational Policies and Procedures.
File Emergency Department notes, using the electronic filing system, along with all associated patient correspondence pertaining to their episode of care and treatment
File Emergency Department notes, using the electronic filing system, along with all associated patient correspondence pertaining to their episode of care and treatment
To filter positive x-ray reports for Consultants
To answer general telephone enquiries and refer medical problems to the appropriate trained staff To maintain strict confidentiality at all times and handle sensitive information both verbal and physical in a mature manner and in line with organisational policy
To undertake any other administrative or clerical duties as requested by the line manager or Divisional Operational Manager
Attend and take part in team meetings and regular reviews with your line manager etc.
Attend meetings and participate in relevant training programmes as requested by the organisation
Job description
Job responsibilities
To book in all patients on arrival into the Emergency Department using the computer system, assuring accuracy of data, working within the boundaries of the Standard Operational Practice
Verify known patient details, amend and update demographic details and clinical Information where necessary in either the Reception area, Emergency Treatment Unit, Majors, Resus or RAU areas of the Emergency Department
To input data on current IT system to ensure attendance figures are accurately inputted
Locate patient notes as required and to update and maintain effective case note tracking using the PAS system/ Sunrise EPR when applicable
To accurately enter and extract data from our software system as appropriate and maintain filing systems in line with organisational Policies and Procedures.
File Emergency Department notes, using the electronic filing system, along with all associated patient correspondence pertaining to their episode of care and treatment
File Emergency Department notes, using the electronic filing system, along with all associated patient correspondence pertaining to their episode of care and treatment
To filter positive x-ray reports for Consultants
To answer general telephone enquiries and refer medical problems to the appropriate trained staff To maintain strict confidentiality at all times and handle sensitive information both verbal and physical in a mature manner and in line with organisational policy
To undertake any other administrative or clerical duties as requested by the line manager or Divisional Operational Manager
Attend and take part in team meetings and regular reviews with your line manager etc.
Attend meetings and participate in relevant training programmes as requested by the organisation
Person Specification
Qualifications
Essential
- At least five GSCE's level C and above
Desirable
- Administration NVQ level 2 and above
Knowledge
Essential
- Ability to communicate effectively and sensitively
Desirable
- Working knowledge of Word and Excel
Knowledge
Essential
- Accuracy and attention to detail
Desirable
- Ability to seek advice when appropriate
Person Specification
Qualifications
Essential
- At least five GSCE's level C and above
Desirable
- Administration NVQ level 2 and above
Knowledge
Essential
- Ability to communicate effectively and sensitively
Desirable
- Working knowledge of Word and Excel
Knowledge
Essential
- Accuracy and attention to detail
Desirable
- Ability to seek advice when appropriate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
