Job summary
Patient Safety Improvement Officer
Division: Corporate
Care Group: Nursing
Band: 5
Salary: £28,407 - £34,581 per annum
Interview Date: Wednesday 11th October 2023
We are recruiting for a Patient Safety Improvement Officerwho shares our ambition and vision to deliver theBest of Care by the Best Peopleand has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
Main duties of the job
Please refer to the attached job description for full detail on the main responsibilities of the role.
Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today.
About us
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved. Our culture and values are what drives the Trust and is the heartbeat of who we are as an organisation.
Our Trust is a great choice for people who want to develop their career in an ambitious environment.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement which will not mean sacrificing time for personal interests or family commitments. We aim to support you to work flexibly in a way that will suit you and us.
All of our substantive & fixed term employees can enjoy a range of staff benefits, a gym, an active health and wellbeing programme, an on-site nursery and a cycle to work scheme.
We are taking positive action to ensure that we can attract, recruit and retain the best talent and would welcome more applicants from under - represented groups to support the Trusts commitment to a diverse, inclusive and an employer of choice workforce.
All staff at Medway comply the Trust's and the Kent and Medway Safeguarding Board's policies on safeguarding children, young people and vulnerable adults.
Job description
Job responsibilities
The post holder will:
Participate in the Learning from Deaths and Incident review processes, facilitating these and act as the first point of contact for all Learning from Death/Patient Safety related enquiries within the Trust
Be frequently exposed to emotional/distressing circumstances relating to the death or potentially avoidable harm to patients
Support the incident management process across the Trust
Be responsible for maintaining accurate data on the central monitoring database, ensuring that all relevant information is entered and accurate. This may contain complex, sensitive or contentious information.
Assist with the delivery and planning of the Trust-wide Structured Judgement Review (SJR) process, which forms part of the learning from Deaths policy, ensuring that reviews are undertaken in line with national and Trust priorities. This includes involvement in continuous improvement, data collection, analysis, report preparation, interpretation and presentation of information, and contributing to the provision of timely mortality information
Assist with the delivery and planning of the Trust-wide Incident Review process, ensuring that reviews are undertaken in line with national and Trust priorities. This includes involvement in continuous improvement, data collection, analysis, report preparation, interpretation and presentation of information, and contributing to the provision of timely mortality information
Be responsible for ensuring relevant case notes are available for different areas to review as appropriate
Be responsible for ensuring that Structured Judgement Review forms/72 hour report forms are completed for each case reviewed and that these are entered onto the central/National monitoring databases where appropriate to facilitate identification of key themes and trends
Facilitate with the dissemination of learning from reviews throughout the Trust
Be responsible for the planning of, and administrative support for the specialty mortality and morbidity meetings, liaising with the specialty mortality leads to ensure that relevant cases are reviewed and discussed in this forum and provide administrative support, including formal minute-taking where required
Working with the Patient Safety Improvement Leads, support healthcare professionals, and disseminate and communicate statistical information
Produce and report information (both verbally and in writing) using both the local databases and external mortality indicator provider platforms including NHS Digital and Dr Foster and NRLS (later LFPSE), adjusting presentation styles to meet the requirements of different audiences as required, including providing monthly written reports for Care Groups.
Undertake investigations of areas of concern as identified through the mortality/incident review process
Work with clinical trainers to organise and support the Trusts Structured Judgement Review training programme
Support a positive learning environment and culture where staff are encouraged to use patient safety data as a tool for development through delivery and development of training packages to staff across the organisation
Support the development and implementation of Learning from Deaths and Patient Safety policies and standard operating procedures across the organisation including making recommended changes as a result of lessons identified and/or national best practise and regulatory changes
Support the implementation of National Guidance, integrating with the various services across the Trust
Deputise for the Learning from Deaths Lead/Patient Safety Practitioner where necessary
Supporting the effective and appropriate use of trust resources, including ordering and maintaining office equipment and supplies
Job description
Job responsibilities
The post holder will:
Participate in the Learning from Deaths and Incident review processes, facilitating these and act as the first point of contact for all Learning from Death/Patient Safety related enquiries within the Trust
Be frequently exposed to emotional/distressing circumstances relating to the death or potentially avoidable harm to patients
Support the incident management process across the Trust
Be responsible for maintaining accurate data on the central monitoring database, ensuring that all relevant information is entered and accurate. This may contain complex, sensitive or contentious information.
Assist with the delivery and planning of the Trust-wide Structured Judgement Review (SJR) process, which forms part of the learning from Deaths policy, ensuring that reviews are undertaken in line with national and Trust priorities. This includes involvement in continuous improvement, data collection, analysis, report preparation, interpretation and presentation of information, and contributing to the provision of timely mortality information
Assist with the delivery and planning of the Trust-wide Incident Review process, ensuring that reviews are undertaken in line with national and Trust priorities. This includes involvement in continuous improvement, data collection, analysis, report preparation, interpretation and presentation of information, and contributing to the provision of timely mortality information
Be responsible for ensuring relevant case notes are available for different areas to review as appropriate
Be responsible for ensuring that Structured Judgement Review forms/72 hour report forms are completed for each case reviewed and that these are entered onto the central/National monitoring databases where appropriate to facilitate identification of key themes and trends
Facilitate with the dissemination of learning from reviews throughout the Trust
Be responsible for the planning of, and administrative support for the specialty mortality and morbidity meetings, liaising with the specialty mortality leads to ensure that relevant cases are reviewed and discussed in this forum and provide administrative support, including formal minute-taking where required
Working with the Patient Safety Improvement Leads, support healthcare professionals, and disseminate and communicate statistical information
Produce and report information (both verbally and in writing) using both the local databases and external mortality indicator provider platforms including NHS Digital and Dr Foster and NRLS (later LFPSE), adjusting presentation styles to meet the requirements of different audiences as required, including providing monthly written reports for Care Groups.
Undertake investigations of areas of concern as identified through the mortality/incident review process
Work with clinical trainers to organise and support the Trusts Structured Judgement Review training programme
Support a positive learning environment and culture where staff are encouraged to use patient safety data as a tool for development through delivery and development of training packages to staff across the organisation
Support the development and implementation of Learning from Deaths and Patient Safety policies and standard operating procedures across the organisation including making recommended changes as a result of lessons identified and/or national best practise and regulatory changes
Support the implementation of National Guidance, integrating with the various services across the Trust
Deputise for the Learning from Deaths Lead/Patient Safety Practitioner where necessary
Supporting the effective and appropriate use of trust resources, including ordering and maintaining office equipment and supplies
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent experience in an acute NHS setting
- Ability to prioritise and organise own workload to meet set deadlines
- To have worked with confidential, contentious or complex information and have an understanding of the issues of confidentiality when dealing with organisational and personal records.
- Experience of undertaking data analysis
- Understanding of the national agenda on Learning from Deaths
- Experience and Knowledge of the Patient Safety Strategy and upcoming national changes
- Experience of producing formal written reports
- Accuracy - pays attention to detail
Desirable
- Understanding of national mortality metrics (i.e. HSMR and SHMI) and working knowledge of the Dr Foster and NHS Clinical Indicators Systems
- Understanding of national patient safety metrics (i.e. serious incident reporting) and working knowledge of the NRLS and StEIS Systems
- Experience and Knowledge of the bereavement service and the process for MCCD
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent experience in an acute NHS setting
- Ability to prioritise and organise own workload to meet set deadlines
- To have worked with confidential, contentious or complex information and have an understanding of the issues of confidentiality when dealing with organisational and personal records.
- Experience of undertaking data analysis
- Understanding of the national agenda on Learning from Deaths
- Experience and Knowledge of the Patient Safety Strategy and upcoming national changes
- Experience of producing formal written reports
- Accuracy - pays attention to detail
Desirable
- Understanding of national mortality metrics (i.e. HSMR and SHMI) and working knowledge of the Dr Foster and NHS Clinical Indicators Systems
- Understanding of national patient safety metrics (i.e. serious incident reporting) and working knowledge of the NRLS and StEIS Systems
- Experience and Knowledge of the bereavement service and the process for MCCD
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
