Job summary
General Manager Urgent and Emergency Care
Division: Unplanned & Integrated Care
Care Group: Urgent and Emergency Care
Band: 8b
Interview Date: 24th September 2021
We are recruiting for a General Managerwho shares our ambition and vision to deliver theBest of Care by the Best Peopleand has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
Main duties of the job
This is an exciting General Manager post managing a portfolio of services within the Acute Emergency Care Group at MFT. The Care Group covers services including A&E, UTC, SDEC, the Acute Assessment Wards, close working with partner colleagues from SeCamb and MeDoc.
Ensuring daily processes are in place to identify early any risks to achievement of strategic and operational objectives and oversee the development of any detailed recovery plans for any areas that require further support as well as liaising with other leaders internally and externally to share best practice.
Ensure that all national and locally agreed waiting times and bookings targets are understood and met including the 4hr emergency care standard, and internal targets such as responding to formal complaints within target days.
Ensuring that information, reporting arrangements and assurance mechanisms are continuously improved to support the delivery of efficient and effective systems to achieve and maintain the quality and safety of care for patients.
Develop a network of collaborative relationships with internal and external stakeholders to influence improvements.
About us
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved. Our culture and values are what drives the Trust and is the heartbeat of who we are as an organisation.
Our Trust is a great choice for people who want to develop their career in an ambitious environment. Our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families.
All staff at Medway comply the Trusts and the Kent and Medway Safeguarding Boards policies on safeguarding children, young people and vulnerable adults.
Job description
Job responsibilities
The General Manager will be accountable for a range of services across the programme, working alongside the Medical Clinical Directors and Heads of Nursing , ensuring high quality, flexible and responsive service delivery and to plan, develop, coordinate and evaluate the clinical and non-clinical services provided.
The General Managerwill be responsible for devising robust plans which look to sustain achievement of the constitutional (operational) and financial standards, as well as regularly reviewing these to ensure that plans are effective.
The role will also support aspects of clinical governance compliance and assurance related to the care group, ensuring safe and effective use of all resources.
Support the Divisional Director of Operations to deliver the annual capacity and business planning process for the care group; this may include delegated responsibility for business cases which have been identified as required to strengthen or develop the service areas you are responsible for.
Manage and coordinate the day to day operational flow of wards in conjunction with senior nurses and support services with the aim of ensuring every patient has a green day as part of the SAFER patient flow bundle.
Ensure strong financial service performance against plans through identification of problems at an early stage and the initiation of corrective action.
Job description
Job responsibilities
The General Manager will be accountable for a range of services across the programme, working alongside the Medical Clinical Directors and Heads of Nursing , ensuring high quality, flexible and responsive service delivery and to plan, develop, coordinate and evaluate the clinical and non-clinical services provided.
The General Managerwill be responsible for devising robust plans which look to sustain achievement of the constitutional (operational) and financial standards, as well as regularly reviewing these to ensure that plans are effective.
The role will also support aspects of clinical governance compliance and assurance related to the care group, ensuring safe and effective use of all resources.
Support the Divisional Director of Operations to deliver the annual capacity and business planning process for the care group; this may include delegated responsibility for business cases which have been identified as required to strengthen or develop the service areas you are responsible for.
Manage and coordinate the day to day operational flow of wards in conjunction with senior nurses and support services with the aim of ensuring every patient has a green day as part of the SAFER patient flow bundle.
Ensure strong financial service performance against plans through identification of problems at an early stage and the initiation of corrective action.
Person Specification
Qualification
Essential
- Registered Professional GMC/NMC/HCPC register
- Educated to Masters level or equivalent experience
- Professionally trained managerially either via a recognised management qualification or a recognised professional development programme
Experience
Essential
- Recent senior management experience
- Substantial clinical experience
- Experience in implementing innovative clinically led services
- Clear understanding of transformation programmes and service development and improvement
- Proven experience of leading change through people, by effective and engaging leadership
- Proven experience of successfully managing budgets and delivery of productivity and efficiency programmes
Skills
Essential
- Demonstrable ability to undertake broad scanning of networks, benchmarking, research, national developments and current NHS policy
- Demonstrable ability in implementing change and evaluation (in complex and changing environments to deliver sustainable services)
- Operational/organisation skills and ability to prioritise and work under pressure
Values Based Question
Essential
- How do you demonstrate respect and dignity?
Person Specification
Qualification
Essential
- Registered Professional GMC/NMC/HCPC register
- Educated to Masters level or equivalent experience
- Professionally trained managerially either via a recognised management qualification or a recognised professional development programme
Experience
Essential
- Recent senior management experience
- Substantial clinical experience
- Experience in implementing innovative clinically led services
- Clear understanding of transformation programmes and service development and improvement
- Proven experience of leading change through people, by effective and engaging leadership
- Proven experience of successfully managing budgets and delivery of productivity and efficiency programmes
Skills
Essential
- Demonstrable ability to undertake broad scanning of networks, benchmarking, research, national developments and current NHS policy
- Demonstrable ability in implementing change and evaluation (in complex and changing environments to deliver sustainable services)
- Operational/organisation skills and ability to prioritise and work under pressure
Values Based Question
Essential
- How do you demonstrate respect and dignity?
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
