Job summary
Director of Operations
Division: UPIC
Band: 9
Interview Date: 1st July 2021
An opportunity has arisen for for a motivated senior operational leader to be appointed to the post of Divisional Director of Operations for the Urgent and Integrated Care Group.
Main duties of the job
Reporting to the Chief Operating Officer, the post holder forms part of a management and leadership triumvirate of Divisional Medical Director and Divisional Director of Nursing with responsibility for the implementation and delivery of a high quality service to patients
To make all of that happen, you will constantly challenge practices and drive progressive solutions in order to deliver the organisational strategy. In order to be successful you will need to demonstrate a proven ability to achieve challenging standards and targets as well as having an in depth knowledge of the transformation work currently underway across the Trust and ICP.
Within this role the post holder will beresponsible for the delivery of high quality care, ensuring that is safe, effective and person centred, focusing on the continuous improvement of outcomes and experience of care for our patients and residents of Medway and Swale.
About us
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved. Our culture and values are what drives the Trust and is the heartbeat of who we are as an organisation.
Our Trust is a great choice for people who want to develop their career in an ambitious environment. Our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
All staff at Medway comply the Trusts and the Kent and Medway Safeguarding Boards policies on safeguarding children, young people and vulnerable adults.
Job description
Job responsibilities
The Divisional Director of Operations will contribute to delivery of the Trusts strategic plan, by working in partnership with the Care Group Management teams and external health economy partners to achieve the Trusts corporate objectives and to make a positive contribution to ensuring that the care provided is safe, personal and effective.
Accountable for all of the services across the division, working alongside the Divisional Medical Director and Divisional Director of Nursing, ensuring high-quality, flexible and responsive service delivery as per the Trusts standards.
Responsible for the operational delivery and performance as well as the strategic development of the Care Groups within the Division. This will include responsibility for the achievement of the relevant key performance and access targets, contractual obligations including CQUINS and all CQC standards.
Develop and implement qualitative and quantitative measures to establish and monitor performance against organisational strategy.
Develop multi-stranded business plans and provide expert strategic and policy advice and guidance.
Ensure strategic alignment across the organisation and particularly across the Divisions
Constantly strive for value for money and greater efficiency in the use of budgets. Ensure compliance with Standing Orders and Standing Financial Instructions.
Develop the Trust's approach to service line management so that it provides an operating framework for localities and specialist services that encourages a high level of integrated (financial and clinical) performance.
To be accountable for financial performance across localities, including budget management responsibilities
Job description
Job responsibilities
The Divisional Director of Operations will contribute to delivery of the Trusts strategic plan, by working in partnership with the Care Group Management teams and external health economy partners to achieve the Trusts corporate objectives and to make a positive contribution to ensuring that the care provided is safe, personal and effective.
Accountable for all of the services across the division, working alongside the Divisional Medical Director and Divisional Director of Nursing, ensuring high-quality, flexible and responsive service delivery as per the Trusts standards.
Responsible for the operational delivery and performance as well as the strategic development of the Care Groups within the Division. This will include responsibility for the achievement of the relevant key performance and access targets, contractual obligations including CQUINS and all CQC standards.
Develop and implement qualitative and quantitative measures to establish and monitor performance against organisational strategy.
Develop multi-stranded business plans and provide expert strategic and policy advice and guidance.
Ensure strategic alignment across the organisation and particularly across the Divisions
Constantly strive for value for money and greater efficiency in the use of budgets. Ensure compliance with Standing Orders and Standing Financial Instructions.
Develop the Trust's approach to service line management so that it provides an operating framework for localities and specialist services that encourages a high level of integrated (financial and clinical) performance.
To be accountable for financial performance across localities, including budget management responsibilities
Person Specification
Qualifications
Essential
- Educated to Masters level or equivalent experience
- Professionally trained managerially either via a recognised management qualification or a recognised professional development programme
Knowledge
Essential
- Knowledge of finance & HR Policies and Procedures in the NHS
- Clear understanding of transformation programmes and service development and improvement
Experience
Essential
- Recent senior management experience
- Broad ranging experience in different clinical services
- Proven experience of successfully managing budgets and delivery of productivity and efficiency programmes
- Proven experience of leading change through people, by effective and engaging leadership
Skills
Essential
- Demonstrable ability in strategic planning
- Demonstrable ability in inter-agency communication and negotiation; including collaborative working
- Demonstrable ability in strategic influencing and creativity - to understand complex issues, developing creative solutions to problems and propose solutions
- Operational/organisation skills and ability to prioritise and work under pressure
Values
Essential
- Give an example of a time where you have demonstrated a 'can do' attitude (including the situation you were in) and the outcome
Person Specification
Qualifications
Essential
- Educated to Masters level or equivalent experience
- Professionally trained managerially either via a recognised management qualification or a recognised professional development programme
Knowledge
Essential
- Knowledge of finance & HR Policies and Procedures in the NHS
- Clear understanding of transformation programmes and service development and improvement
Experience
Essential
- Recent senior management experience
- Broad ranging experience in different clinical services
- Proven experience of successfully managing budgets and delivery of productivity and efficiency programmes
- Proven experience of leading change through people, by effective and engaging leadership
Skills
Essential
- Demonstrable ability in strategic planning
- Demonstrable ability in inter-agency communication and negotiation; including collaborative working
- Demonstrable ability in strategic influencing and creativity - to understand complex issues, developing creative solutions to problems and propose solutions
- Operational/organisation skills and ability to prioritise and work under pressure
Values
Essential
- Give an example of a time where you have demonstrated a 'can do' attitude (including the situation you were in) and the outcome
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
