Job summary
An exciting and rare opportunity has arisen for a motivated and enthusiastic individual to become an Administrator within the Community Rehab Team
The successful candidate will play a vital role in ensuring that the day-to-day operations run smoothly whilst meeting challenges head on. We require a highly organised and motivated individual to ensure comprehensive administrative services are provided to support both the clinical and non-clinical team.
The successful applicant will need to be organised, methodical and be willing to develop their role with the needs of the service.
This varied and interesting role would be an ideal opportunity for someone who enjoys working within a busy team and wants to make a real difference to improving our services
To discuss this opportunity in more detail or to arrange an informal visit please contact: Hannah Darrant (Team Manager) on 07966382940 or hannah.darrant@nhs.net
Due to the UKVI immigration changes we are no longer able to offer sponsorship for this role. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected.
Main duties of the job
These will include but not limited to:
To provide a high standard of service to all colleagues resulting in safe and effective treatments for service users & their families/carers
Duties provided within defined time standards
Compliance with appropriate legislation and LPFT policies
Identifying and maintaining Training Needs Analysis for the service
Co-ordinating training for the service.
Accessing, running and developing reporting tools
Representing the service at appropriate meetings and forums
About us
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.
You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this!
We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.
Whether you're taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has arange of rewarding health and social care careers in a county that's friendly, fascinating, affordable and brimming with everything you need to live a happy life.Visitbeinlincolnshire.comto find out more.
Job description
Job responsibilities
To provide a full and efficient secretarial and clerical service to the Service Manager and the clinical team, the provision of a minute taking, preparation and distribution service and maintaining details of the teams whereabouts and ensuring good communication flows both internal and external to the service and the Trust.
Diary management
Liaising with internal and external providers
Gathering information
Inputting data accurately
Navigating and updating clinical systems and electronic databases
Supporting meetings, including the arranging, distribution of papers and note / minute taking
Ensuring good communication flows at all times through effective liaison
Maintaining the services shared online workspace
To respond to queries and incoming calls, emails and face to face interactions on a daily basis
To ensure confidentiality is maintained at all times adhering to Trust and national policy regarding same.
Managing own workload, seeking advice when required
Performing routine office procedures including typing of reports, letters and other documents, opening and distributing correspondence, dealing with outgoing post, photocopying, filing, scanning and faxing in accordance with current trust procedures.
Using communication, word processing and organisation skills
Providing support to the service manager and team, including reports, letters, e-mails and minutes.
To have a thorough working knowledge of electronic systems including e mail, online workspaces, Clinical systems and Datix and to update these systems in a timely and accurate manner where required.
To ensure essential paperwork and policies within the team are kept up to date, informing staff of changes and new policies.
To prepare and process documentation in respect of the electronic ordering, receipting and payment of stationary and goods in accordance with Standing Financial Instructions.
To maintain a records system within the area of responsibility including the accurate scanning of documents and compilation of records, in accordance with the Trust Records Management and Information Governance Policy.
To maintain, distribute and collate accurate information and statistics to ensure optimum usage of facilities and assist the Service Manager in monitoring statistics, supporting to ensure that statutory performance and contracting data is up to date.
To work flexibly to meet the needs of the service and team.
Job description
Job responsibilities
To provide a full and efficient secretarial and clerical service to the Service Manager and the clinical team, the provision of a minute taking, preparation and distribution service and maintaining details of the teams whereabouts and ensuring good communication flows both internal and external to the service and the Trust.
Diary management
Liaising with internal and external providers
Gathering information
Inputting data accurately
Navigating and updating clinical systems and electronic databases
Supporting meetings, including the arranging, distribution of papers and note / minute taking
Ensuring good communication flows at all times through effective liaison
Maintaining the services shared online workspace
To respond to queries and incoming calls, emails and face to face interactions on a daily basis
To ensure confidentiality is maintained at all times adhering to Trust and national policy regarding same.
Managing own workload, seeking advice when required
Performing routine office procedures including typing of reports, letters and other documents, opening and distributing correspondence, dealing with outgoing post, photocopying, filing, scanning and faxing in accordance with current trust procedures.
Using communication, word processing and organisation skills
Providing support to the service manager and team, including reports, letters, e-mails and minutes.
To have a thorough working knowledge of electronic systems including e mail, online workspaces, Clinical systems and Datix and to update these systems in a timely and accurate manner where required.
To ensure essential paperwork and policies within the team are kept up to date, informing staff of changes and new policies.
To prepare and process documentation in respect of the electronic ordering, receipting and payment of stationary and goods in accordance with Standing Financial Instructions.
To maintain a records system within the area of responsibility including the accurate scanning of documents and compilation of records, in accordance with the Trust Records Management and Information Governance Policy.
To maintain, distribute and collate accurate information and statistics to ensure optimum usage of facilities and assist the Service Manager in monitoring statistics, supporting to ensure that statutory performance and contracting data is up to date.
To work flexibly to meet the needs of the service and team.
Person Specification
Qualifications
Essential
- GCSE in English, grades A-C or 9-4 or level 2 Literacy or equivalent;
- ECDL or equivalent including basic knowledge of all MS Office packages including Word, Excel and Outlook
- An NVQ level 2 or working towards this currently or equivalent experience.
Experience
Essential
- Relevant experience of working in a general administrative background
Skills
Essential
- Understands Code of Conduct in relation to Data Protection and Information Governance.
- Organise and plan straightforward activities relating to own workload on a day to day basis, some on going, adjusting own workload in response to prevailing circumstances.
- Managing own activity within sphere of responsibility.
- Ability to accurately input confidential data onto a database
- Excellent accuracy - inputting data on bespoke electronic patient records and Excel Database.
- Competency with MS Excel
Desirable
- Knowledge of Adobe Acrobat
Person Specification
Qualifications
Essential
- GCSE in English, grades A-C or 9-4 or level 2 Literacy or equivalent;
- ECDL or equivalent including basic knowledge of all MS Office packages including Word, Excel and Outlook
- An NVQ level 2 or working towards this currently or equivalent experience.
Experience
Essential
- Relevant experience of working in a general administrative background
Skills
Essential
- Understands Code of Conduct in relation to Data Protection and Information Governance.
- Organise and plan straightforward activities relating to own workload on a day to day basis, some on going, adjusting own workload in response to prevailing circumstances.
- Managing own activity within sphere of responsibility.
- Ability to accurately input confidential data onto a database
- Excellent accuracy - inputting data on bespoke electronic patient records and Excel Database.
- Competency with MS Excel
Desirable
- Knowledge of Adobe Acrobat
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.