Job summary
An exciting opportunity has arisen for a motivated and organised Band 3 Administrator to join our Macmillan Cancer Psychology Service in Lincolnshire. This service provides specialist psychological support to adults affect by cancer, including family and carers, both within the community and in hospital. The service consists of qualified Clinical and a Health psychologist who deliver evidence based psychological interventions across the cancer pathway. Effective administration is central to ensuring patients receive timely, high-quality care.
The post holder will largely work remotely, with a requirement to attend the office in Grantham at least one day per month for team meetings and service needs. The role requires a compassionate, organised, and autonomous individual with strong communication skills and the ability to work within in a team that support people experiencing distress related to cancer diagnosis, treatment, death and survivorship.
The speciality prides itself as being a close, tight-knit and very positive team to work in where people are very motivated to provide the best service they can using their initiative and love of working with the diverse challenges.
Enquiries to Dr Jennifer Carty, Consultant Clinical Psychologist Email jen.carty@nhs.net tel. 01476 464046
Main duties of the job
The post holder will be providing comprehensive administrative support to the Macmillan Cancer Psychology Team. Dutire of the job include:
-Some patient contact is expected via telephone and email. The role will involves supporting scheduling, including booking, rescheduling, and cancellations.
Managing and maintaining patient records, ensuring accuracy and confidentiality at all times
Acting as a point of contact for the service and handling queries sensitively and professionally
Assist with data entry, reporting and routine audits
support clinicians with general admin tasks including correspondence and document preparation
About us
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.
You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this!
We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.
Whether you're taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has arange of rewarding health and social care careers in a county that's friendly, fascinating, affordable and brimming with everything you need to live a happy life.Visitbeinlincolnshire.comto find out more.
Job description
Job responsibilities
Gathering appropriate information from a variety of sources to input accurately onto a database.
Production of basic reports including graphs and tables as directed.
Communicating sensitively with anyone coming into the department maintaining strict standards of confidentiality
General administration duties including: answering phone, taking messages, dealing with enquiries, dealing with mail, photocopying, and assisting with the effective dissemination of information as appropriate. Typing and producing letters, reports, and e-mails to an accepted standard of quality and accuracy as required.
Responsible for making room bookings and maintaining room booking diary.
Assist in scheduling of appointments and diary management as appropriate using Microsoft calendar
Assist in the stock control and electronic ordering of all office equipment and stationery; and the subsequent electronic receipting of all received supplies.
Assist in the proper functioning, maintenance and fault reporting of central equipment used by the Team, e.g. photocopiers, printers, computers etc.
Record all data using the appropriate information system or manually where this is required including data entry, word processing, scanning of documents for e-noting and storage.
Comply with and carry out safe practice in accordance with Trust policies and procedures, appropriate Codes of Conduct, the Mental Health Act (1983) and other relevant national and local guidance.
Filing, including use of Share Point system for storing, retrieving and filing information.
Assisting colleagues in the setting up of LIVE meeting to conduct remote meetings throughout the Organisation (where appropriate).
Supporting the Trusts vision to become paperless and encourage Manager to do the same.
To take key responsibility for the smooth running, co-ordination and management of Outpatients Clinics. To ensure that service users and visitors to the Macmillan Cancer Psychology Service Lincolnshire are dealt with in an efficient and friendly manner.
Due to the UKVI immigration changes we are no longer able to offer sponsorship for this role. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected.
Job description
Job responsibilities
Gathering appropriate information from a variety of sources to input accurately onto a database.
Production of basic reports including graphs and tables as directed.
Communicating sensitively with anyone coming into the department maintaining strict standards of confidentiality
General administration duties including: answering phone, taking messages, dealing with enquiries, dealing with mail, photocopying, and assisting with the effective dissemination of information as appropriate. Typing and producing letters, reports, and e-mails to an accepted standard of quality and accuracy as required.
Responsible for making room bookings and maintaining room booking diary.
Assist in scheduling of appointments and diary management as appropriate using Microsoft calendar
Assist in the stock control and electronic ordering of all office equipment and stationery; and the subsequent electronic receipting of all received supplies.
Assist in the proper functioning, maintenance and fault reporting of central equipment used by the Team, e.g. photocopiers, printers, computers etc.
Record all data using the appropriate information system or manually where this is required including data entry, word processing, scanning of documents for e-noting and storage.
Comply with and carry out safe practice in accordance with Trust policies and procedures, appropriate Codes of Conduct, the Mental Health Act (1983) and other relevant national and local guidance.
Filing, including use of Share Point system for storing, retrieving and filing information.
Assisting colleagues in the setting up of LIVE meeting to conduct remote meetings throughout the Organisation (where appropriate).
Supporting the Trusts vision to become paperless and encourage Manager to do the same.
To take key responsibility for the smooth running, co-ordination and management of Outpatients Clinics. To ensure that service users and visitors to the Macmillan Cancer Psychology Service Lincolnshire are dealt with in an efficient and friendly manner.
Due to the UKVI immigration changes we are no longer able to offer sponsorship for this role. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected.
Person Specification
Qualifications
Essential
- GCSE in English, grades A-C or 9-4 or level 2 Literacy or equivalent;
- ECDL or equivalent including basic knowledge of all MS Office packages including Word, Excel and Outlook
- An NVQ level 2 or working towards this currently or equivalent experience.
Experience
Essential
- Relevant experience of working in a general administrative background
Skills
Essential
- Understands Code of Conduct in relation to Data Protection and Information Governance.
- Organise and plan straightforward activities relating to own workload on a day to day basis, some on going, adjusting own workload in response to prevailing circumstances.
- Managing own activity within sphere of responsibility.
- Ability to accurately input confidential data onto a database
- Excellent accuracy - inputting data on bespoke electronic patient records and Excel Database.
- Competency with MS Excel
Desirable
- Knowledge of Adobe Acrobat
Person Specification
Qualifications
Essential
- GCSE in English, grades A-C or 9-4 or level 2 Literacy or equivalent;
- ECDL or equivalent including basic knowledge of all MS Office packages including Word, Excel and Outlook
- An NVQ level 2 or working towards this currently or equivalent experience.
Experience
Essential
- Relevant experience of working in a general administrative background
Skills
Essential
- Understands Code of Conduct in relation to Data Protection and Information Governance.
- Organise and plan straightforward activities relating to own workload on a day to day basis, some on going, adjusting own workload in response to prevailing circumstances.
- Managing own activity within sphere of responsibility.
- Ability to accurately input confidential data onto a database
- Excellent accuracy - inputting data on bespoke electronic patient records and Excel Database.
- Competency with MS Excel
Desirable
- Knowledge of Adobe Acrobat
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
