Payroll Administration Assistant

Job summary

We are seeking a Payroll Administration Assistant to join our Payroll Shared Services team, a critical function underpinning staff wellbeing and enabling our workforce to focus on delivering high-quality care.

This role is central to ensuring staff are paid accurately and on time, and that pay, pension and expense queries are handled promptly, professionally and with empathy. You will support the preparation and processing of payroll data in line with Trust policies and statutory requirements, including the input, checking and verification of pay, expenses, timesheets and sickness absence information. Maintaining accurate employee records and identifying and resolving discrepancies will be a key part of your role.

You will be one of the trusted points of contact for staff, helping to take the stress out of pay-related concerns through clear communication, supportive query resolution and attention to detail. By reducing anxiety around pay, pensions and expenses, you will directly support staff wellbeing and help colleagues stay focused on delivering the Trust's vision.

You will also provide essential administrative support to ensure a smooth payroll service, including scanning, filing and distributing documentation, and contributing to service improvements such as e-business solutions and lean ways of working.

If you take pride in accuracy, enjoy helping people, and want to play a vital behind-the-scenes role that genuinely makes a difference, we would love to hear from you.

Main duties of the job

You will support the delivery of an accurate, efficient and customer-focused payroll service within Payroll Shared Services. Duties include maintaining employee pay records on the payroll system, inputting, checking and verifying payroll data, and assisting with the preparation and processing of permanent and temporary payroll variations, including timesheets, expenses, Healthroster data and sickness absence information.

The role involves checking documentation for accuracy, completeness and appropriate authorisation, identifying errors and liaising with relevant teams to ensure timely resolution. The post holder responds to payroll queries and correspondence in a polite, professional and supportive manner, helping to reduce the stress associated with pay issues and enabling staff to focus on delivering the Trust's vision and high-quality care.

Additional responsibilities include scanning, filing and distributing payroll documentation and payslips, organising departmental mail, and providing general administrative support to ensure service continuity. The post holder contributes to service improvement initiatives, adheres to data protection and confidentiality requirements, and works in line with Trust policies, statutory legislation and agreed procedures.

About us

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this!

We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

Whether you're taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has arange of rewarding health and social care careers in a county that's friendly, fascinating, affordable and brimming with everything you need to live a happy life.Visitbeinlincolnshire.comto find out more.