Job summary
We are looking for an experienced enthusiastic Service Manager to lead our Memory Assessment & Management County Wide Service in Lincolnshire. This will be a new service supporting the population of Lincolnshire whom are experiencing problems with their memory and/or other cognitive difficulties such as with language or attention and/or personality/behaviour changes.
This role will be key to the mobilisation & implementation of the new service. If you have a passion for service development and an interest in Dementia this role is a great opportunity to be part of an exciting new service.
Please contact Paula Jelly Associate Director of Operations Older People & Frailty at paulajelly@nhs.net or 01522 500690 for more details.
Main duties of the job
You will have operational responsibility for operational delivery and performance of the Memory Assessment & Management Service across Lincolnshire.
You will line manager the team manager and be the operational point of escalation for the NHS and third sector providers.
You will work alongside others to ensure quality, people, finance & performance are well managed and led.
You will be responsible for the continued development of the service and the link in with key stakeholders to ensure a system approach is taken to meet the needs of the local population.
The role also supports the Associate Director of Operations and colleagues within the Senior Management Team in providing both strategic and direct operational delivery across Lincolnshire.
About us
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.
You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this!
We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.
Whether you're taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has arange of rewarding health and social care careers in a county that's friendly, fascinating, affordable and brimming with everything you need to live a happy life.Visitbeinlincolnshire.comto find out more.
Job description
Job responsibilities
To take responsibility for the operational management and leadership of the Memory Assessment & Management Services in Older People & Frailty Division.
To provide leadership that ensures local service development and delivery in designated areas of responsibility reflects national policy, priorities, and best practice.
To lead and assist in the continuous improvement of services through close working relationship with quality improvement and assurance lead in the division.
To contribute to the planning, implementation and monitoring of the Trust and Divisional service plans.
To be responsible for the operational management and leadership of the services within designated area of responsibility.
To be responsible for ensuring that the services within designated area of responsibility deliver high quality, safe and supportive care to service users and their families.
To be responsible for ensuring that all staff operate within mental health legislation.
To be responsible for the management and control of designated budgets ensuring the effective use of finances and staffing resource.
To be responsible for identifying financial pressures, cost improvements and effective use of resources within designated area of responsibility.
To ensure that all staff are aware of policies, procedures and protocols and work within their framework.
To manage HR issues in conjunction with the Team Co-Ordinators and HR and take remedial action where necessary.
To manage complex professional/clinical competency and capability issues and take responsibility for implementation of any resultant actions for the individual or service.
To lead on recruitment & retention of staff within designated area of responsibility.
To participate on the Silver or tactical on call rota.
To liaise with stakeholders to continue to develop the service
To liaise with stakeholders to continue to develop the service.
Job description
Job responsibilities
To take responsibility for the operational management and leadership of the Memory Assessment & Management Services in Older People & Frailty Division.
To provide leadership that ensures local service development and delivery in designated areas of responsibility reflects national policy, priorities, and best practice.
To lead and assist in the continuous improvement of services through close working relationship with quality improvement and assurance lead in the division.
To contribute to the planning, implementation and monitoring of the Trust and Divisional service plans.
To be responsible for the operational management and leadership of the services within designated area of responsibility.
To be responsible for ensuring that the services within designated area of responsibility deliver high quality, safe and supportive care to service users and their families.
To be responsible for ensuring that all staff operate within mental health legislation.
To be responsible for the management and control of designated budgets ensuring the effective use of finances and staffing resource.
To be responsible for identifying financial pressures, cost improvements and effective use of resources within designated area of responsibility.
To ensure that all staff are aware of policies, procedures and protocols and work within their framework.
To manage HR issues in conjunction with the Team Co-Ordinators and HR and take remedial action where necessary.
To manage complex professional/clinical competency and capability issues and take responsibility for implementation of any resultant actions for the individual or service.
To lead on recruitment & retention of staff within designated area of responsibility.
To participate on the Silver or tactical on call rota.
To liaise with stakeholders to continue to develop the service
To liaise with stakeholders to continue to develop the service.
Person Specification
Qualifications
Essential
- Relevant professional qualification
- Management training or proven ability to manage a team.
- Evidence of continued professional development at degree level or equivalent experience.
Desirable
- Education to master's level (or equivalent) in relevant area
- Management / leadership qualification
- Other relevant clinical qualification
Experience
Essential
- Experience of implementing significant changes in working practices
- At least two years experience using a range of leadership and management skills in a management role within a multi-disciplinary team.
- Sound knowledge of current issues in the care of Older People with mental health problems
- Experience of assessment and casework which meets the needs of people within the older people & frailty function and dementia pathway who require support and treatment in the community and ability to engage a team to implement this in a systematic way.
- Evidence of a flexible and sensitive approach to care and service provision
- Working knowledge of all relevant legislation associated with mental health care, including MHA, Community Care Act, CPA and Human Rights Act and Continuing Care and Decision Support Tool processes
- Working knowledge and understanding of role of Social Care and relationship with health
Desirable
- Formal research experience
- Previous service development experience
Special requirements
Essential
- Ability to travel independently throughout the county without the use of public transport
Skills
Essential
- Specialist knowledge and application of current best practice in Mental Health
- Ability to contribute to strategic planning
- Resolution of conflict/professional/ethical issues
- Effective leadership skills
- Planning and decision-making skills
- Knowledge and application of current mental heath policy and practice
- Ability to establish professional boundaries and resolve operational issues
- Audit and research skills
- Ability to motivate staff and achieve goals through the actions of others
- Ability to recognise and work through resistance to change
- Presentation and training skills
- Ability to maintain effective working relationships and good communication with relevant stakeholders
- Knowledge and application of effective time management and prioritisation skills
- Ability to reflect on and critically appraise own performance
- Information Technology skills and knowledge
Person Specification
Qualifications
Essential
- Relevant professional qualification
- Management training or proven ability to manage a team.
- Evidence of continued professional development at degree level or equivalent experience.
Desirable
- Education to master's level (or equivalent) in relevant area
- Management / leadership qualification
- Other relevant clinical qualification
Experience
Essential
- Experience of implementing significant changes in working practices
- At least two years experience using a range of leadership and management skills in a management role within a multi-disciplinary team.
- Sound knowledge of current issues in the care of Older People with mental health problems
- Experience of assessment and casework which meets the needs of people within the older people & frailty function and dementia pathway who require support and treatment in the community and ability to engage a team to implement this in a systematic way.
- Evidence of a flexible and sensitive approach to care and service provision
- Working knowledge of all relevant legislation associated with mental health care, including MHA, Community Care Act, CPA and Human Rights Act and Continuing Care and Decision Support Tool processes
- Working knowledge and understanding of role of Social Care and relationship with health
Desirable
- Formal research experience
- Previous service development experience
Special requirements
Essential
- Ability to travel independently throughout the county without the use of public transport
Skills
Essential
- Specialist knowledge and application of current best practice in Mental Health
- Ability to contribute to strategic planning
- Resolution of conflict/professional/ethical issues
- Effective leadership skills
- Planning and decision-making skills
- Knowledge and application of current mental heath policy and practice
- Ability to establish professional boundaries and resolve operational issues
- Audit and research skills
- Ability to motivate staff and achieve goals through the actions of others
- Ability to recognise and work through resistance to change
- Presentation and training skills
- Ability to maintain effective working relationships and good communication with relevant stakeholders
- Knowledge and application of effective time management and prioritisation skills
- Ability to reflect on and critically appraise own performance
- Information Technology skills and knowledge
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
