Job summary
Want to work for a Trust rated Good overall and Outstanding for Well-led? Want to work for an organisation where the health and wellbeing of our patients and our staff is paramount?
Then come to work for Lincolnshire Partnership NHS Foundation Trust.
We're recruiting to the post of Improvement and Assurance Lead - Safe & Compassionate Care (Patient Safety Specialist) and are seeking an exceptional clinical leader to join us. You will be a senior professional with a clinical qualification and preferably experience in mental health and/or learning disability, who is passionate about delivering and sustaining patient safety improvements within a NHS provider Trust.
As the Trust lead for safe and compassionate care and the Trusts patient safety specialist, your role will span the whole organisation and wider system partners helping us to continue our journey to delivering outstanding care and treatment for the people who access our service and a fantastic working environment for colleagues.
A strong knowledge and experience of the NHS Patient Safety Strategy, ergonomics and human factors, quality improvement and PSIRD are essential. Additionally, a good knowledge and experience of working with incident reporting and management systems is needed.
It's an exciting time to join the Trust as we have launched our new Trust Strategy which you will take a key role in delivering.
Main duties of the job
To lead the patient safety agenda for the organization working closely with the Quality senior leadership team, Quality Improvement & Assurance Leads and Matrons across the organisation to create an environment which promotes and maximises likelihood of safe and therapeutic care provision for our patients, staff and visitors.
To provide professional leadership for all aspects of patient safety, quality improvement andinnovation across the Trust. The post holder will also be the formal named lead Patient Safety Specialist in the organisation leading on or directly supporting patient safety improvement activity, ensuring that systems thinking, human factors understanding and just culture principles are embedded in all patient safety processes.
Be responsible for the implementation of the Trust and NHS patient safety strategy within the organisation, providing patient safety expertise/leadership, demonstrating compassionate leadership, visibility and supporting the continued development of the patient safety culture.
To provide assurance to the Director of Nursing and Quality that the organisation is delivering safe and compassionate high-quality care against the set quality standards and outcome measures and hold responsibility for providing a continuous quality improvement approach.
About us
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.
You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this!
We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.
Whether you're taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has arange of rewarding health and social care careers in a county that's friendly, fascinating, affordable and brimming with everything you need to live a happy life.Visitbeinlincolnshire.comto find out more.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for complete details regarding this post.
When completing your application, please demonstrate how you meet the role criteria.
We can also offer you many staff benefits to help support you which include:
- Early access to Psychological Therapies and Physiotherapy
- Competitive annual leave allowance
- Car leasing scheme
- Childcare Vouchers
- NHS pension scheme
- Free eye tests
- Money saving options through our salary sacrifice scheme
- Discounts on major high street retailers and restaurants
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for complete details regarding this post.
When completing your application, please demonstrate how you meet the role criteria.
We can also offer you many staff benefits to help support you which include:
- Early access to Psychological Therapies and Physiotherapy
- Competitive annual leave allowance
- Car leasing scheme
- Childcare Vouchers
- NHS pension scheme
- Free eye tests
- Money saving options through our salary sacrifice scheme
- Discounts on major high street retailers and restaurants
Person Specification
Qualifications
Essential
- Educated to Masters degree level or equivalent knowledge through experience
- Strong evidence of continuing personal & professional development.
- Relevant clinical qualification
Desirable
- Quality improvement methodology training
- Leadership qualification
- Mental Health, Learning Disability or autism qualification
- Investigation skills including Systems based reviews
- Project management training
Experience
Essential
- Clinical credibility
- Knowledge of patient safety, human factors, Just culture and improvement methods
- Experience developed through practical experience and post graduate training
- Demonstrated an understanding of patient safety in previous post and can demonstrate experience of driving improvement for the safety of patients
- Previous responsibility for/involvement in clinical governance activities, serious incident reports, investigations, learning from SIs
- Significant knowledge of national patient safety policy and strategy, and levers for change in the NHS system
- The ability to interpret national advice, guidance and requirements and advise their organisation on how these should be implemented
- Knowledge of safeguarding and the legal duties expected of NHS organisations
- Proven ability to develop and communicate a long-term vision for patient safety and convert that into plans, objectives and deliverables for the organisation
- Proven leadership experience
- Knowledge and understanding of the Equalities Act 2010, including the importance of collecting and analysing data on protected characteristics, and wider understanding of the impact of discrimination and bias on the safety of patients.
Desirable
- Personal or lived experience of mental health, learning disabilities, dementia or autism
Skills
Essential
- Enthusiasm for patient and carer experience and voice and high quality compassionate care,
- Expert communication skills and ability to provide and effectively communicate highly complex, sensitive and contentious information to staff, patients and relatives/carers, particularly where a potentially antagonistic or highly emotive atmosphere may present significant barriers to acceptance
- Proficiency in using established networks and creating new ones to share good practice and facilitate engagement with regional colleagues and the national patient safety team
- Ability to analyse complex information (including patient safety incident data, administrative data, mortality data) that may conflict and where expert opinion may differ
- Excellent time management and prioritisation
- Ability to translate strategic goals into effective and achievable operational plans
- Effective negotiating and influencing skills - ability to effectively manage critical relationships
- Leadership (including through influence), vision, strategic thinking and planning with highly developed political skills
- Intellectual flexibility, including the ability to understand both operational detail, assurance requirements and the long term strategic vision
- Innovative and creative - able to use Qi methods to support change and effectively manage risk
- Ability to cope with ambiguity and perform through uncertainty with competing priorities
- Planning and organisation skills
Desirable
- Service improvement or change management programme delivery in the NHS.
- Understanding of current NHS (and other healthcare system) policy and development.
Special Requirements
Essential
- Proactively take personal responsibility and ownership of tasks to ensure completion
- Ability to travel around the county and to regional and National events independently without the use of public transport
- Courage to speak truthfully and challenge appropriately
- Commitment to and proactive in addressing inequalities in healthcare in general and in patient safety and experience in particular
- Commitment to quality work; promote high standards in all areas of work
Desirable
- Experience of performance/ assurance management systems
Person Specification
Qualifications
Essential
- Educated to Masters degree level or equivalent knowledge through experience
- Strong evidence of continuing personal & professional development.
- Relevant clinical qualification
Desirable
- Quality improvement methodology training
- Leadership qualification
- Mental Health, Learning Disability or autism qualification
- Investigation skills including Systems based reviews
- Project management training
Experience
Essential
- Clinical credibility
- Knowledge of patient safety, human factors, Just culture and improvement methods
- Experience developed through practical experience and post graduate training
- Demonstrated an understanding of patient safety in previous post and can demonstrate experience of driving improvement for the safety of patients
- Previous responsibility for/involvement in clinical governance activities, serious incident reports, investigations, learning from SIs
- Significant knowledge of national patient safety policy and strategy, and levers for change in the NHS system
- The ability to interpret national advice, guidance and requirements and advise their organisation on how these should be implemented
- Knowledge of safeguarding and the legal duties expected of NHS organisations
- Proven ability to develop and communicate a long-term vision for patient safety and convert that into plans, objectives and deliverables for the organisation
- Proven leadership experience
- Knowledge and understanding of the Equalities Act 2010, including the importance of collecting and analysing data on protected characteristics, and wider understanding of the impact of discrimination and bias on the safety of patients.
Desirable
- Personal or lived experience of mental health, learning disabilities, dementia or autism
Skills
Essential
- Enthusiasm for patient and carer experience and voice and high quality compassionate care,
- Expert communication skills and ability to provide and effectively communicate highly complex, sensitive and contentious information to staff, patients and relatives/carers, particularly where a potentially antagonistic or highly emotive atmosphere may present significant barriers to acceptance
- Proficiency in using established networks and creating new ones to share good practice and facilitate engagement with regional colleagues and the national patient safety team
- Ability to analyse complex information (including patient safety incident data, administrative data, mortality data) that may conflict and where expert opinion may differ
- Excellent time management and prioritisation
- Ability to translate strategic goals into effective and achievable operational plans
- Effective negotiating and influencing skills - ability to effectively manage critical relationships
- Leadership (including through influence), vision, strategic thinking and planning with highly developed political skills
- Intellectual flexibility, including the ability to understand both operational detail, assurance requirements and the long term strategic vision
- Innovative and creative - able to use Qi methods to support change and effectively manage risk
- Ability to cope with ambiguity and perform through uncertainty with competing priorities
- Planning and organisation skills
Desirable
- Service improvement or change management programme delivery in the NHS.
- Understanding of current NHS (and other healthcare system) policy and development.
Special Requirements
Essential
- Proactively take personal responsibility and ownership of tasks to ensure completion
- Ability to travel around the county and to regional and National events independently without the use of public transport
- Courage to speak truthfully and challenge appropriately
- Commitment to and proactive in addressing inequalities in healthcare in general and in patient safety and experience in particular
- Commitment to quality work; promote high standards in all areas of work
Desirable
- Experience of performance/ assurance management systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
