Performance and Resource Manager

Job description

Job responsibilities

Regularly conduct horizon scanning to identify and assess population needs, new national agendas, and emerging legislation changes, ensuring the organisation remains informed and compliant.

Facilitate high-quality business analysis in collaboration with service teams and corporate colleagues, to support good performance management and the delivery of clinical services.

Lead the divisional requirements for business intelligence, including data quality and coordinate benchmarking data/reporting within the division.

Provide the interface with clinical and corporate services to ensure the divisions current estate needs are met and collaborate with estates and facilities to identify future estate requirements of the division.

Provide the interface with clinical and corporate services to ensure Digital transformation is core to the Divisions requirements and ensuring that the Divisions Digital needs are met.

Work with the Trusts contracting team, acting as the subject matter expert for commissioned services and an integral part of the team around the contract approach.

Provide the interface between clinical and corporate services to ensure the Divisions procurement and commissioning needs are met.

To lead specific complex projects and support clinical services through change management processes.

Contribute to the development of insightful and meaningful stakeholder relationships.

Work with divisional, corporate, and commissioning colleagues, as well as seeking out the voice of service users and carers, to understand and develop new business in line with national policy and local needs.

Work with services to monitor planned versus actual activity and proactively manage the impact of this variance with support from the divisional management team, commissioners, and contracting colleagues.

Produce robust business proposals; working with finance, workforce, contracting, digital, data, quality, and service delivery colleagues to ensure that business cases are costed accurately and are structured to clearly underpin the provision of high quality, sustainable clinical services.

Drive efficiency and productivity and coordinate the divisions Cost Improvement Programme.

Support the DMT business requirement in relation to service developments and transformation.

Lead the divisional business planning process.

Monitor monthly budget reports and work with divisional and finance colleagues to provide analysis of any variances in budget across services.

Act as the divisional link between services and the finance team in order to review and maintain cost apportionments for service line reporting at a detailed level.

Represent the division at the Trusts Capital Investment Team meetings, acting as the divisions main point of contact for capital planning requirements.

Overseeing the divisional elements of Freedom of Information requests.

Act as a positive role model for other staff, demonstrating a positive and collaborative, compassionate leadership approach.

Provide line management at the discretion of the Associate Director of Operations as the division expands and develops.

Deputise for the Associate Director of Operations as required.

This job description is not exhaustive, and as a term of employment, you may be required to undertake such other duties as may reasonably be required.

Person Specification

Skills

Essential

• Able to manage time and organise work effectively and be able to work under pressure to tight deadlines
• Able to deal with ambiguity in the commercial and organisational environment
• Ability to work across large geographical area, in various locations, with operational and corporate services
• Self-starter with ability to manage complex workload with competing priorities
• Ability to work collaboratively across team boundaries to improve services
• Ability to assimilate and organise disparate and partial data to support decision making
• Ability to write succinctly and clearly especially within formal tender documents
• Able to manipulate data to communicate key facts and issues
• Excellent presentation skills
• Well-developed negotiation skills
• Excellent communication skills with ability to work both internally and represent the organisation professionally with external partners
• Ability to engage wide range of stakeholders including clinicians
• Standard IT skills for the 21st Century

Qualifications

Essential

• Educated to Masters degree level or equivalent experience
• Post graduate qualification in relevant professional field or equivalent experience
• Management qualification or equivalent management experience to that level

Desirable

• Professional Clinical Registration (e.g. RN, AHP, SW)
• Project Management Qualification
• Lean Certification

Experience

Essential

• Proven management level experience
• Experience of working in a large organisation
• Experience of working in the NHS or other similar publicly funded organisation
• Experience of applying service/quality improvement methodologies
• Experience of business analysis (process mapping, waste reduction, efficiency optimisation, root cause analysis, continual improvement)
• Experience of Change Management in a large organisation
• Experience of working with commissioners, stakeholders and providers to develop service proposals
• Experience of developing business cases and gaining necessary funding approvals
• Experience of horizon scanning, market research and other stakeholder research
• Evidence of CPD

Desirable

• Experience of managing MHDLDA clinical services
• Experience of operating in a commercial environment and track record of being able to secure new business
• Experience of the clinical commissioning environment
• Marketing experience

Special Requirements

Essential

• Ability to travel independently across the county/country in a timely and flexible manner without the use of public transport

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lincolnshire Partnership NHS Foundation Trust

Address

Peter Hodgkinson Centre

Greetwell Road

Lincoln

LN2 5UA

Employer's website

https://www.lpft.nhs.uk/ (Opens in a new tab)