Team Secretary

Job summary

To undertake clerical/secretarial duties for the CYP keyworker team ensuring administrative support is available to all members of the team as appropriate, including but not limited to processing referrals, typing correspondence and reports, gathering information, inputting data accurately, scanning documents onto clinical e-noting records as appropriate and ensuring good communication flows both internal and external to the service and the Trust.

Nature of Our Service;

Community based service supporting out-patient clinics for the consultant psychiatrist and other medical professionals within this service. Also supporting the administration duties of the community mental health team. This is a Monday to Friday 9-5 service. This service helps support people with severe and enduring mental illness.

Our success is built on individual's performance, not only what you deliver, but the way you deliver it.

There are five key areas, which should underpin your day-to-day work:

Embrace 'Making a difference' and 'Respect'; and our commitments to Patients, People, Quality and Finance

An understanding of the professional conduct commensurate with your role, ensuring we minimise risk and ensure we adhere to our priority - PATIENT CARE

Maintain an awareness of IT and information security related issues and ensure compliance with LPFT IT Security Policy and procedure within the area of responsibility

Participate in performance review, supervision and undertake mandatory training

Main duties of the job

Providing administrative, organisational support to the CYP Keyworker Team which includes Service Manager, Team Coordinators, and Specialist Keyworkers. This will include typing of reports, letters, taking notes of minutes and looking at diary management and general administrative duties.

Plan, organise and support team meetings as well as provide administration support to any other clinical / management meetings.

Performing routine office procedures which includes opening and distributing correspondence, dealing with outgoing post and emails, photocopying, and filing in accordance with current trust procedures.

To navigate and update clinical systems and electronic databases as required in a competent and efficient manner alongside which may also include inputting and amending data accurately as required by the service

To support the Project Officer and Team Coordinator with the improvement of data, including maintaining data accuracy to enable contract monitoring and key performance indicator reporting.

Using excel skills, to provide support to the Team Coordinator with understanding and managing the team's data and helping to complete housekeeping reports to ensure any data quality issues are addressed/monitored

To respond to queries and incoming calls on a daily basis, which may be non-routine and can sometimes involve information of emotional and distressing circumstances, ensuring prompt attention in a professional and sensitive manner, assessing situation

About us

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,800 staff, and serving a population of over 766,000, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England, in an area heralded as a fantastic place to live and work. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're proud of this!

We are also leading the way in transforming care, with multi-million-pound transformation of patient environments and radical redesign of community services.

This is the time to join and help redesign our services of the future. We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.