Urgent Care Parent/Carer Support Worker

Lincolnshire Partnership NHS Foundation Trust

Information:

This job is now closed

Job summary

An exciting new opportunity has become available across our CAMHS Urgent care Service.

CAMHS urgent care covers our CCETT North, CCETT South and CAMHS Eating Disorder service.

Our CAMHS Crisis and Enhanced Treatment Team (CCETT) provides crisis interventions to children and young people alongside intensive community treatment to young people experiencing an acute episode of mental health distress, in addition, the service aims to prevent admissions to out of area Tier 4 inpatient beds. Our CAMHS Eating disorder Service provides assessment and intervention within a stepped care approach for children and young people with an eating disorder - anorexia nervosa, bulimia, binge eating and atypical eating disorders.

We are now looking for 2 x full time (37.5hrs)/part time hours will be considered). You will have the option of preferred base, Lincoln, Boston, or Grantham.

This role will cover county wide therefore you must have the ability to travel.

We are looking for compassionate, highly motivated individuals to join our well-established service. We have several disciplines of practitioners within the service and multi-disciplinary team who all work closely together.

You will be expected to work a shift pattern on a rota basis covering 7 days per week 08:45-19:00. For any further enquiries please contact Lisa de la Perrelle on 01522 535189 or email lisa.delaperrelle@nhs.net

Main duties of the job

With support from registered practitioners, the Parent/carer Family Support workers have a role in providing support to carers whose child or young person who are open to the CCETT or eating disorder team. You will support families in accessing local resources and self help material that will support recovery, You will be involved in developing and co-facilitating parent/carer groups.

You will be supported by a multi-disciplinary team which includes nurses, social workers, occupational therapists and community support workers. You will receive ongoing support from your supervisor and colleagues and work closely with the carer peer support workers.

About us

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,800 staff, and serving a population of over 766,000, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England, in an area heralded as a fantastic place to live and work. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this!

We are also leading the way in transforming care, with multi-million-pound transformation of patient environments and radical redesign of community services.

This is the time to join and help redesign our services of the future. We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

Date posted

17 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata per annum for part-time

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time

Reference number

274-10466-SP

Job locations

Horizon Centre

Monson Street

Lincoln

LN5 7RZ


Job description

Job responsibilities

  • To model principles of hope, recovery and self-belief in all aspects of their work with young people and families.
  • Act as a role model, showing a professional and caring attitude towards families, and other professionals and colleagues.
  • Share coping, self-help and self-management techniques with carers and families in an appropriate and supportive manner.
  • Where appropriate, to provide guidance and practical support to carers to better enable them to support their child or adolescent.
  • Recognising the emotional impact of caring for somebody experiencing significant distress, provide emotional support and listening ear for parent/carers.
  • Developing and co-facilitating carer groups.
  • Guiding carers through periods of transition.
  • In line with the Triangle of Care initiative, support enhanced communication and collaboration between carers and mental health professionals, and ensure that carers have all the right information to support the recovery of veterans.
  • Support carers to identify access support within their local community and, where appropriate, link into carer organisations.
  • Develop and coordinate opportunities for carer participation and co-production of CAMHS services.
  • You may occasionally be asked to undertake such other duties that are deemed necessary in order to support business continuity within the Trust. This will only include tasks where you are appropriately trained.

Job description

Job responsibilities

  • To model principles of hope, recovery and self-belief in all aspects of their work with young people and families.
  • Act as a role model, showing a professional and caring attitude towards families, and other professionals and colleagues.
  • Share coping, self-help and self-management techniques with carers and families in an appropriate and supportive manner.
  • Where appropriate, to provide guidance and practical support to carers to better enable them to support their child or adolescent.
  • Recognising the emotional impact of caring for somebody experiencing significant distress, provide emotional support and listening ear for parent/carers.
  • Developing and co-facilitating carer groups.
  • Guiding carers through periods of transition.
  • In line with the Triangle of Care initiative, support enhanced communication and collaboration between carers and mental health professionals, and ensure that carers have all the right information to support the recovery of veterans.
  • Support carers to identify access support within their local community and, where appropriate, link into carer organisations.
  • Develop and coordinate opportunities for carer participation and co-production of CAMHS services.
  • You may occasionally be asked to undertake such other duties that are deemed necessary in order to support business continuity within the Trust. This will only include tasks where you are appropriately trained.

Person Specification

Qualifications

Essential

  • Satisfactory level of Secondary education to GCSE English A-C grade or 9-4 grade or equivalent (may be working toward this).
  • Be able to demonstrate a good standard of English.
  • Willingness to undertake further training to support the development of peer support role
  • NVQ 3 in Care or equivalent.

Desirable

  • Training in mental health awareness or any other training relevant to this post.
  • NVQ 2 in Care or equivalent.

Experience

Essential

  • Previous relevant experience working with people with mental health problems at a nursing assistant grade or equivalent within a health and social care setting
  • Knowledge of risk assessment principles
  • Experience in providing support for people in the community or inpatient with mental health needs

Desirable

  • Experience in providing support for children and young people
  • Experience of working with people with mental health needs.

Skills

Essential

  • Plan and organise their day and ensure that their whereabouts are known.
  • IT Skills
  • Ability to demonstrate knowledge of personal recovery principles and values
  • Able to develop positive relationships with carers and assist them in developing and meeting recovery goals.
  • Able to demonstrate a non-judgemental, respectful attitude toward others.
  • Understanding of service user involvement and participation and why it is important
  • An ability to recognise and manage own stress. Ability to demonstrate and model self-care skills
  • Willingness to reflect on work practice and be open to constructive feedback.
  • Good organisational skills, including time management
  • Willingness to reflect on work practice and be open to constructive feedback
  • Be able to ask for help
  • Ability to work creatively and use initiative
  • Ability to work well within a team
  • Quick decision making skills- calm approach and have the ability to liaise and consult with others colleagues if required.
  • A patient and empathic approach. Clear and accurate clinical note keeping.
  • Effective communication with service user, other members of the team and outside agencies

Special requirements

Essential

  • Ability to travel across the county independently without the use of public transport.
Person Specification

Qualifications

Essential

  • Satisfactory level of Secondary education to GCSE English A-C grade or 9-4 grade or equivalent (may be working toward this).
  • Be able to demonstrate a good standard of English.
  • Willingness to undertake further training to support the development of peer support role
  • NVQ 3 in Care or equivalent.

Desirable

  • Training in mental health awareness or any other training relevant to this post.
  • NVQ 2 in Care or equivalent.

Experience

Essential

  • Previous relevant experience working with people with mental health problems at a nursing assistant grade or equivalent within a health and social care setting
  • Knowledge of risk assessment principles
  • Experience in providing support for people in the community or inpatient with mental health needs

Desirable

  • Experience in providing support for children and young people
  • Experience of working with people with mental health needs.

Skills

Essential

  • Plan and organise their day and ensure that their whereabouts are known.
  • IT Skills
  • Ability to demonstrate knowledge of personal recovery principles and values
  • Able to develop positive relationships with carers and assist them in developing and meeting recovery goals.
  • Able to demonstrate a non-judgemental, respectful attitude toward others.
  • Understanding of service user involvement and participation and why it is important
  • An ability to recognise and manage own stress. Ability to demonstrate and model self-care skills
  • Willingness to reflect on work practice and be open to constructive feedback.
  • Good organisational skills, including time management
  • Willingness to reflect on work practice and be open to constructive feedback
  • Be able to ask for help
  • Ability to work creatively and use initiative
  • Ability to work well within a team
  • Quick decision making skills- calm approach and have the ability to liaise and consult with others colleagues if required.
  • A patient and empathic approach. Clear and accurate clinical note keeping.
  • Effective communication with service user, other members of the team and outside agencies

Special requirements

Essential

  • Ability to travel across the county independently without the use of public transport.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lincolnshire Partnership NHS Foundation Trust

Address

Horizon Centre

Monson Street

Lincoln

LN5 7RZ


Employer's website

https://www.lpft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Lincolnshire Partnership NHS Foundation Trust

Address

Horizon Centre

Monson Street

Lincoln

LN5 7RZ


Employer's website

https://www.lpft.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

CCETTS North Team Co-ordinator

Lisa de la Perrelle

Lisa.delaperrelle@nhs.net

Date posted

17 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata per annum for part-time

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time

Reference number

274-10466-SP

Job locations

Horizon Centre

Monson Street

Lincoln

LN5 7RZ


Supporting documents

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